Strapi Customer Reviews 2025 | SoftwareReviews

Strapi

Composite Score

8.1 /10

CX Score

8.3 /10

45 Reviews Write a Review

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What is Strapi?

Strapi is an open-source, Node.js based, headless CMS that saves developers a lot of development time while giving them the freedom to use their favorite tools and frameworks. Strapi also enables content editors to streamline content delivery (text, images, video, etc) across any devices. It is 100% JavaScript, fully customizable and developer-first. Strapi gives developers an API (either Rest or GraphQL) to power anything from websites to mobile apps through an admin interface.

Company Details

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Awards & Recognition

Strapi won the following awards in the Content Marketing category

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3 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2025

3 Top Rated Capabilities

2 Top Rated Features

2024

2023 Data Quadrant Champion

2023

6 Top Rated Capabilities

5 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Product Impact

2022

4 Top Rated Capabilities

3 Top Rated Features

2022

2021 Data Quadrant Champion

2021

Strapi Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Strapi.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Strapi?

2% Negative

0% Neutral

98% Positive

Pros

Enables Productivity
Trustworthy
Respectful
Performance Enhancing

Feature Ratings

Average 87

Content Campaign Management

Content Creation

Content Optimization

Web Experience Management Integration

Multi-Channel Distribution

Content Analytics

Editorial Workflow

Content Curation / Library Controls

Content Storage

Personalization/Audience Targeting

DAM (Digital asset management) Integration

Vendor Capability Ratings

Average 86

Quality of Features

Business Value Created

Ease of Implementation

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support

Strapi Reviews

Jorge Iván V.

Role: Operations
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2022

Great features to generate and manage content!

Likeliness to Recommend

8 /10

What differentiates Strapi from other similar products?

Easy to use and implement for starting projects.

What is your favorite aspect of this product?

Management to create and introduce new features for users is relatively simple and straightforward.

What do you dislike most about this product?

Hard to manage dynamic and media content.

What recommendations would you give to someone considering this product?

Consider another product if you want to create pages with a lot of media content.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Vishal D.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Amazing Headless CMS

Likeliness to Recommend

9 /10

What differentiates Strapi from other similar products?

The most important thing about using Strapi for CMS is its flexibility. It is a highly customizable and flexible platform. I really love it.

What is your favorite aspect of this product?

The CMS provides open APIs that can create uniform frontends across the platforms. Everything can be managed through single backend which is a plus point.

What do you dislike most about this product?

The editor can be made more intuitive and easy to use for the content writers.

What recommendations would you give to someone considering this product?

If you are looking for a headless CMS, then Strapi can be your perfect choice.

Pros

Reliable
Performance Enhancing
Unique Features
Saves Time

Jordan H.

Role: Information Technology
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Headless and seamless CMS

Likeliness to Recommend

8 /10

What differentiates Strapi from other similar products?

Docker images are provided which enable users to self-host their websites. Strapi offers to create custom, typesafe data types. It gives you an API while going out of the way. It is very fast and the community is very caring and cooperative.

What is your favorite aspect of this product?

The biggest advantage that Strapi has given us is the assignment of roles to specific users so that they can control/change only a certain set of data. It offers numerous functionalities and is very robust and fast. It is indeed one of the best open-source CMSs of the 21st century.

What do you dislike most about this product?

Unlike WordPress, which does not require the users to have a coding experience, Strapi users need to have a know-how of Java, so its deployment and configuration are difficult as compared to WordPress. It also offers lesser hosting options.

What recommendations would you give to someone considering this product?

If you want to taste something new that is open-source as well, you can go for Strapi. Expert developers can have an edge and they can enjoy the bounties to a greater extent as compared to someone who doesn’t know Java.

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Strapi

What is Strapi?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

2021 Data Quadrant Champion

Strapi Ratings

91 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Strapi?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Content Campaign Management The ability to deploy specific collateral or assets from the system to feed multi-channel marketing campaigns.

Content Creation Provides tools for creating content to be used and shared on the platform.

Content Optimization The ability to dynamically optimize content deployed to certain channels (web, mobile, social) using customer profiles.

Web Experience Management Integration The ability to integrate with dedicated Web Experience Management platforms (either in the vendor's own product portfolio, or with 3rd party solutions).

Multi-Channel Distribution The ability to deploy content assets and collateral to multiple channel endpoints (for example, traditional websites, native mobile applications or social media

Content Analytics Analysis of file contents for data trends and any relevant characteristics.

Editorial Workflow The ability to move content through a structured, automated workflow process (i.e. intake content from create applications, and move to specific folders.

Content Curation / Library Controls The ability to curate content through tagging and metadata management, as well as library services (such as version control).

Content Storage The ability to store various content assets (including text, photos and video) in a defined, structured repository.

Personalization/Audience Targeting The ability to display certain content types in a given channel endpoint based on audience demographics (known profile) or traffic attributes (unknown profile).

DAM (Digital asset management) Integration The ability to integrate with dedicated Digital Asset Management Platforms.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Strapi Reviews

Jorge Iván V.

Great features to generate and manage content!

Likeliness to Recommend

Pros

Vishal D.

Amazing Headless CMS

Likeliness to Recommend

Pros

Jordan H.

Headless and seamless CMS

Likeliness to Recommend

Pros

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Feature Ratings

Content Campaign Management

Content Creation

Content Optimization

Web Experience Management Integration

Multi-Channel Distribution

Content Analytics

Editorial Workflow

Content Curation / Library Controls

Content Storage

Personalization/Audience Targeting

DAM (Digital asset management) Integration

Vendor Capability Ratings

Quality of Features

Business Value Created

Ease of Implementation

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support