Stripe Payments Logo Award Winner Product Badge
Stripe Payments Logo Award Winner Product Badge
Stripe

Stripe Payments

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Stripe Payments
9.0 /10

What is Stripe Payments?

Accept payments and move money globally with Stripe’s powerful APIs and software solutions designed to help you capture more revenue.

Company Details


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Awards & Recognition

Stripe Payments won the following awards in the Payment Processing category

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Stripe Payments Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Stripe Payments.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

2
Since last award

97 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Stripe Payments?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Security Protects
  • Performance Enhancing
  • Helps Innovate

Feature Ratings

Average 88

Credit Card Processing

90

E-Commerce Integration

90

Security

89

Mobile Payments

89

Recurring Payments

88

Digital Wallet Integration

88

Customer Support

86

Multi Currency

86

Reporting Analytics

86

POS Verification

85

POS Integration

84

Vendor Capability Ratings

Average 85

Quality of Features

88

Ease of Data Integration

87

Business Value Created

87

Breadth of Features

86

Product Strategy and Rate of Improvement

86

Usability and Intuitiveness

86

Ease of Implementation

85

Ease of IT Administration

84

Vendor Support

83

Ease of Customization

81

Availability and Quality of Training

80

Stripe Payments Reviews

Serena S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Obsessed with Stripe! Makes me life very easy!

Likeliness to Recommend

10 /10

What differentiates Stripe Payments from other similar products?

I'm not fully aware of what other companies are offering, but I do feel that Stripe is a leader in this space. They have an excellent product.

What is your favorite aspect of this product?

I LOVE the recurring subscription feature and the dashboard reporting.

What do you dislike most about this product?

The side navigation bar is a little misleading. I can't always find what I"m looking for. When you click into certain areas it doesn't always take you where you want to go. It can get a little confusing, which inhibits my productivity.

What recommendations would you give to someone considering this product?

I would say that this is a vital part of selling online. You need a strong payment processor and one that is all encompassing: payment storage, customer information storage, payment reports, subscriptions, invoicing etc.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Ryoko W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Has many security measures

Likeliness to Recommend

10 /10

What differentiates Stripe Payments from other similar products?

I like Stripe because I consider that it has many security measures in place to avoid being a victim of scams of some kind. Stripe Radar is effective in minimizing possible cases of theft and even more so now when cyber scams are very fashionable. The system seems fast and very easy to use so that anyone can quickly learn how it works and implement it immediately. The Technical Service is attentive to resolve doubts and concerns of any situation that may arise in a transaction.

What is your favorite aspect of this product?

It is very good for serving customers who have to make a payment with their credit or debit cards. The system has to be attended in several languages ​​and that facilitates the speed in solving problems. For new ventures I think it is excellent because you have the ability to quickly access to make your sales quickly. I find the commissions very friendly for clients and more so for those who are just starting out. I also like that I can keep track of my transactions so I don't have any problems.

What do you dislike most about this product?

The system from time to time detects fraudulent situations that are not processed and this causes the processes and orders to be delayed since the procedure to validate a transaction is usually slow since it involves bank validation. Sometimes I've had to spend weeks waiting for a payment to be released after the bank has made inquiries.

What recommendations would you give to someone considering this product?

I recommend Stripe Payments for its quick enablement. Nowadays it is necessary to have access to tools that are easily accessible and that do not represent an installation problem. The people I work with have felt very good about using this software as it is very fast to make payments and that is what people are looking for today. It is undoubtedly very beneficial for the new businesses that are emerging.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Fernando P.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Invoices are easy to generate and customizables.

Likeliness to Recommend

10 /10

What differentiates Stripe Payments from other similar products?

I would say the interface is really user-friendly, and you have the option to perform tests on test environments for learning purposes.

What is your favorite aspect of this product?

Security, I see people trust it.

What do you dislike most about this product?

When you schedule a cancellation at the end of the billing period can be a guaranty it will cancel. If the client modifies the subscription from the product user interface the cancellation is overridden causing additional charges after a customer asked for cancellation.

What recommendations would you give to someone considering this product?

The user interface is very intuitive, you won't spend a lot on training to get familiar with it.

Pros

  • Reliable
  • Trustworthy
  • Client Friendly Policies
  • Fair

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