Stripe Payments Logo Award Winner Product Badge
Stripe Payments Logo Award Winner Product Badge
Stripe

Stripe Payments

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Stripe Payments
9.0 /10

What is Stripe Payments?

Accept payments and move money globally with Stripe’s powerful APIs and software solutions designed to help you capture more revenue.

Company Details


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Awards & Recognition

Stripe Payments won the following awards in the Payment Processing category

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Stripe Payments Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Stripe Payments.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

2
Since last award

97 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Stripe Payments?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Security Protects
  • Performance Enhancing
  • Helps Innovate

Feature Ratings

Average 88

Credit Card Processing

90

E-Commerce Integration

90

Security

89

Mobile Payments

89

Recurring Payments

88

Digital Wallet Integration

88

Customer Support

86

Multi Currency

86

Reporting Analytics

86

POS Verification

85

POS Integration

84

Vendor Capability Ratings

Average 85

Quality of Features

88

Ease of Data Integration

87

Business Value Created

87

Breadth of Features

86

Product Strategy and Rate of Improvement

86

Usability and Intuitiveness

86

Ease of Implementation

85

Ease of IT Administration

84

Vendor Support

83

Ease of Customization

81

Availability and Quality of Training

80

Stripe Payments Reviews

Rebecca W.

  • Role: Industry Specific Role
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Easy to use with many useful functions and aspects

Likeliness to Recommend

8 /10

What differentiates Stripe Payments from other similar products?

The ease of integration is something that Stripe make much easier than other similar products. The user inter face is also very easier to navigate and understand which makes it stand out to the every day user who doesn’t have a financial background.

What is your favorite aspect of this product?

The easy to navigate user interface is my favourite aspect of this product

What do you dislike most about this product?

The stripe system is set up by default for users in the United States and so often shows options that are not relevant to businesses in the UK.

What recommendations would you give to someone considering this product?

I would highly recommend this product to a vast range of businesses. The product is suited to businesses of all sizes and across many industries. The fees are not excessive and the added value of using this product means that it pretty much pays for itself.

Pros

  • Effective Service
  • Saves Time
  • Helps Innovate
  • Reliable

David S. L.

  • Role: Sales Marketing
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

If not the leader in the space, top 2 for e-commer

Likeliness to Recommend

9 /10

What differentiates Stripe Payments from other similar products?

While the back-end isn't the most user-friendly, once you get used to it it is a powerful tool that is rivaled only by Square at this point. The integrations with most CRMs and accounting services is top-notch, requires only initial setup and occasional maintenance, and generally is just the easiest product to use in this space.

What is your favorite aspect of this product?

The ease of integration with CRM and accounting software.

What do you dislike most about this product?

The back-end, which can be disconcerting for new users and requires training.

What recommendations would you give to someone considering this product?

Make sure you either have someone on staff who knows what they're doing IT-wise or hire someone to set it up. After that, you should be good to go.

Pros

  • Reliable
  • Respectful
  • Includes Product Enhancements
  • Helps Innovate

Jason M.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Easy. Innovative. Integrated. Superior System.

Likeliness to Recommend

10 /10

What differentiates Stripe Payments from other similar products?

It's so easy to use. It seems like that would be an easy win for payment processors, but Stripe came into the marketplace and did the basics its competitors had failed to do. They make it easy to sign up, easy to integrate with systems (websites, accounting software for invoicing, and mobile payments). They've made it easy to transact almost entirely via their system even when selling products in-person (via the mobile app). This ease traverses the system's use, but also the interface of the online portal. It's intuitive and fun to use.The design is beautiful.

What is your favorite aspect of this product?

What I love most is how easy the system is to use and integrate with however I need to accept money. Because it does its job so well, I don't notice it much, but I'm incredibly grateful for it. Because of its design, it integrates with almost anything so taking payments on the phone or through an invoice are a sinch. Also, they are great about their communications giving updates and insights about what matters.

What do you dislike most about this product?

The main dislike I have is the transaction fee. I wish there was a way to get a lower rate or even a lower rate based on volume.

What recommendations would you give to someone considering this product?

If you need a credit card processing system, use Stripe. Unless the transaction rate is really a problem for you, this is the system to use. For freelancers and small business owners, it's a quick and easy decision that makes work and life better across the board. Remove the headache of archaic systems and work with Stripe.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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