Sugar Market Logo
Sugar Market Logo
SugarCRM

Sugar Market

Composite Score
7.5 /10
CX Score
7.5 /10
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Category
Sugar Market
7.5 /10

What is Sugar Market?

Sugar Market transforms how mid-sized marketing teams reach their audience and measure success throughout the buyer journey. Attract website visitors and understand how they interact with digital assets. Capture leads with conversion-driving landing pages, emails and forms built with intuitive, drag-and-drop builders. Qualify leads with robust nurture campaigns and sophisticated lead scoring models.

Company Details

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Awards & Recognition

Sugar Market won the following awards in the Marketing Automation - B2B category

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Sugar Market Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sugar Market.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

95 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sugar Market?

3% Negative
2% Neutral
95% Positive

Pros

  • Enables Productivity
  • Appreciates Incumbent Status
  • Performance Enhancing
  • Effective Service

Feature Ratings

Average 84

Opportunity Pipeline Tracking

88

Marketing Asset Management

87

Marketing Project Management

86

Marketing Analytics

84

Conversion Propensity Modeling

83

Recommended Best Action

83

Social Media Marketing Management

83

Customer Journey Modelling

83

Email Marketing Automation

83

Mobile Marketing Management

82

Vendor Capability Ratings

Average 79

Ease of Implementation

84

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

82

Quality of Features

80

Business Value Created

80

Ease of IT Administration

79

Vendor Support

79

Ease of Data Integration

78

Ease of Customization

77

Usability and Intuitiveness

77

Breadth of Features

71

Sugar Market Reviews

vijay shankar s.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2021

Best social media management, SEO, and SEM tools.

Likeliness to Recommend

10 /10

What differentiates Sugar Market from other similar products?

Sugar market is useful for marketing & CRM platform for growing companies. Attract more visitors, build lists, nurture & close sales with one integrated software.

What is your favorite aspect of this product?

It has enable end-to-end integration.

What do you dislike most about this product?

There're nothing to dislike.

What recommendations would you give to someone considering this product?

Sugar market has enable marketing & CRM platform for growing companies. If you want to grow your product sales then visit at least once.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Effective Service
  • Inspires Innovation

Yogesh D.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Best marketing automation solution

Likeliness to Recommend

10 /10

What differentiates Sugar Market from other similar products?

Sugar market is a end-to-end marketing automation solution. it has enables seamless CRM integration.

What is your favorite aspect of this product?

It has enables seamless CRM integration.

What do you dislike most about this product?

There's nothing to dislike.

What recommendations would you give to someone considering this product?

If you have issue to manage your business, use this product at least once.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kathleen W.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Multi-Channel Marketing

Likeliness to Recommend

8 /10

What differentiates Sugar Market from other similar products?

Salesforce Sales Cloud tops the list in terms of value for money, followed by Zoho CRM, while Sugar Market is an option that is in the middle of its competitors due to the lack of advertising, but it is still a platform that promises and delivers a lot in terms of its features, the integration of Social Media in other channels such as Salesforce, Multi-Channel Marketing, Contact Management, you can establish a follow-up with statistical metrics.

What is your favorite aspect of this product?

One of the most outstanding features is the multi channel marketing you can have multiple options in the marketing and implementation of a marketing layer, gives you the convenience and simplicity of being able to bring the work to fruition with the expected results, has a highly intuitive dashboard that with each function you can determine where to start and how to perform each function making a very clean way to follow up, the technical service is also very attentive I have nothing to complain about.

What do you dislike most about this product?

The events section is the only thing I don't like about this platform, because you can't drag and drop a specific content if you don't have knowledge in HTML, it's a feature that was already put in work by the developers of the program, The price is quite high for marketing developers that are starting this field, it's more for experienced developers that already know how to handle the platform and what they want specifically.

What recommendations would you give to someone considering this product?

I recommend it for companies and developers who have great aspirations in the field of digital marketing and its automation as CRM, it has aspects that integrate work and leads, plus great features and a technical team that goes beyond expectations, I really recommend sugar market highly.

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Fair

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