
In Partnership With SelectHub

What is SurveySparrow?
SurveySparrow is an experience management platform that allows you to collect, analyze, and act on customer feedback in real-time. So whether you’re looking to improve customer satisfaction, increase loyalty, or drive revenue growth, SurveySparrow has everything you need to create a world-class customer experience.
Company Details
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In Partnership With SelectHub
SurveySparrow Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on SurveySparrow.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
90 Plan to Renew
2
Since last award
78 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveySparrow?
Pros
- Trustworthy
- Saves Time
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Recognition
Templates & Question Library
Audience Segmentation
Action Planning
Automatic Notifications
Dashboards and Visualization
Questionnaire Design/Survey Builder
Pulse Surveys
Analytics and Reporting
Benchmarking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Business Value Created
Ease of Customization
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Also Featured in...
SurveySparrow Reviews
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Feb 2022
Very easy to use once you know how. Recommended
Likeliness to Recommend
Pros
- Reliable
- Helps Innovate
- Enables Productivity
- Efficient Service
Cons
- Under Delivered
Please tell us why you think this review should be flagged.

Ronak S.
- Role: Consultant
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Feb 2022
Does not innovate. BENEFITS & Price disappoint.
Likeliness to Recommend
What differentiates SurveySparrow from other similar products?
Ease of use is much better seamless natural in front of Bucket.io Paperform and other survey tools
What is your favorite aspect of this product?
Ease of use for a simple survey
What do you dislike most about this product?
It does not cater to the market such as Bucket.io users who are digital marketers using surveys to build lists. It is restricted only to survey market.
What recommendations would you give to someone considering this product?
Your market is already clogged up with lots of similar benefits available in large quantities. There is no cheaper alternative to bucket.io and most marketers want the same technology at a much needed deserving desirable relaxed atmosphere price.
Pros
- Reliable
- Inspires Innovation
- Saves Time
- Respectful
Cons
- Less Performance Enhancing
- Commodity Features
- Less Efficient Service
Please tell us why you think this review should be flagged.

Amit U.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Feb 2022
Quick UI and intuitive experience
Likeliness to Recommend
What differentiates SurveySparrow from other similar products?
I needed a quick and easy solution to construct surveys for non-scientific purposes, and Survey Sparrow more than delivered. I was really impressed with how Survey Sparrow was able to assist me in rapidly and efficiently achieving my objectives.
What is your favorite aspect of this product?
Its really intuitive and easy to use. I did not need any guide to start using it. In summary The user interface's simplicity, the variety of survey-based questions (quantitative and qualitative), and the convenience of reporting and data collection for individual and group analysis.
What do you dislike most about this product?
I found the pricing to be a little high end, but it seems worth it.
What recommendations would you give to someone considering this product?
If you are looking a tool to get your surveys done without any hassle, then it's definitely worth a try.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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