Symantec Endpoint Security Logo Award Winner Product Badge
Symantec Endpoint Security Logo Award Winner Product Badge
Broadcom

Symantec Endpoint Security

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Symantec Endpoint Security
8.7 /10

What is Symantec Endpoint Security?

Symantec protects all your traditional and mobile endpoint devices with innovative technologies for attack surface reduction, attack prevention, breach prevention, and detection and response. All this protection is powered by our Global Intelligence Network, one of the largest in the world. Symantec’s single-agent solution delivers flexible management/deployment options, including fully cloud-based, on-premises, and hybrid.

Company Details


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Awards & Recognition

Symantec Endpoint Security won the following awards in the Endpoint Protection - Midmarket category

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Symantec Endpoint Security Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Symantec Endpoint Security.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Symantec Endpoint Security?

4% Negative
5% Neutral
91% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Generous Negotitation

Feature Ratings

Average 83

Cross Platform Support

86

Port and Device Control

85

Network Connection Security

84

Dynamic Malware Detection

84

Centralized Management Portal

83

Mac OS support

83

Kernel Monitoring

83

Automated Remediation

82

Cross Platform Integration

82

System Hardening

82

Forensics

82

Vendor Capability Ratings

Average 79

Business Value Created

82

Breadth of Features

82

Quality of Features

81

Ease of Implementation

81

Ease of IT Administration

80

Usability and Intuitiveness

80

Ease of Data Integration

79

Product Strategy and Rate of Improvement

79

Ease of Customization

78

Availability and Quality of Training

77

Vendor Support

76

Symantec Endpoint Security Reviews

Elysha E.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Endpoint protection is made simple and centralized

Likeliness to Recommend

10 /10

What differentiates Symantec Endpoint Security from other similar products?

It helps us safeguard all endpoints, establish individual policies for each, and act as the first line of defense against all threats and infections. Once Symantec Endpoint Protection is installed on the PC, it is easy to use and accomplishes the necessary work. It offers a choice of reports that range from a high-level overview to comprehensive information on our environment.

What is your favorite aspect of this product?

Overall, the time we spent using this program was fantastic. We set up automated notifications and emails regarding dangers, and we overcame several obstacles, such as users who attempted to take company data with them. Our entire company uses Symantec Endpoint Protection, which is deployed on all computers and servers. It acts as the front-line antivirus solution.

What do you dislike most about this product?

Downloadable PDF versions of official documents are no longer offered. It is frequently written with poor grammar or typos, making it time-consuming to find and challenging to understand. Clients are encouraged to leave behind on-premise environments that have been established. Years of tuning allowed it to transition to a new cloud platform, which appears fine in marketing materials and still uses the same endpoint agent.

What recommendations would you give to someone considering this product?

Overall, I'm enjoying using this platform. We can adequately secure all of our company's operating systems and devices thanks to Symantec Endpoint Protection's multi-layered defenses. To find risks and weaknesses, it interfaces effortlessly with our current apps. By preventing, detecting, and responding to attacks, the Symantec Endpoint Security suite safeguards the endpoints of our company.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Sam-bærekraft L.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Secures your overall organization.

Likeliness to Recommend

10 /10

What differentiates Symantec Endpoint Security from other similar products?

This item is in use across our whole business, in a variety of places. It is extensively used as a key antivirus software solution to safeguard devices throughout the world from dangerous websites, codes, and programs. It not only allows computers to be inspected remotely, but it also enables rapid installation and upgrades to all workstations, which saves a significant amount of time.

What is your favorite aspect of this product?

Another factor for shifting to this software is that we need to have a more powerful and current up-to-date antivirus software that'll be able to protect our personnel from current and ever-changing technological assaults or dangers. Because the majority of our customers are offsite and travel with their gadgets to different workplaces, we made it a main priority to secure their equipment. They are currently being safeguarded from an expanding variety of threats.

What do you dislike most about this product?

It upsets me a lot when there are regular version updates. When you have a huge amount of customers, it's difficult to update them on a regular basis, and none of them will consent to it. Anyone may have a number of specific permission processes in place for improvements. It may be rather frustrating at times.

What recommendations would you give to someone considering this product?

Based to my own expertise, its distinctive reporting features, such as daily updates, logging record, and time tracking, enable me to examine extremely specific information about my surroundings, which is both intriguing and useful. Additional factor is that with modern evolving technology, the malicious web security and obtrusive spyware application counselor, as well as anti-malware filtering, urges me to keep using its offerings.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sally April W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Robust solution against computer attacks

Likeliness to Recommend

8 /10

What differentiates Symantec Endpoint Security from other similar products?

The protection capabilities are multi-layered and reliable, as our test method demonstrates. Configuration and deployment are relatively straightforward and straightforward. The software is quite extensive and detects many potential network attacks and phishing or harmful emails. Security is exceptional and I am always alerted to potential threats immediately. The management console provides nice graphs of computer states and allows administrators to customize how endpoint management should behave.

What is your favorite aspect of this product?

It has an easy to use interface and its installation has never slowed down our systems. All settings are easy to make and use. Effectively detects and quarantines malware that can be easily seen in your management console. The system is also incredibly easy to deploy in our corporate environment thanks to well-designed management portals and streamlined deployment tools. The firewall here is very useful to be able to set the limits that we need.

What do you dislike most about this product?

There are features that can be a bit overwhelming compared to other options. It's drawback is that the system may have a little bit of RAM during scans or self-tests.

What recommendations would you give to someone considering this product?

I recommend the implementation of this platform for its valuable capabilities in detecting potential threats that may cause damage to end equipment.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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