

What is Symantec Messaging Gateway?
The Symantec™ Messaging Gateway is an on-premise email security solution that provides inbound and outbound protection against the latest messaging threats, including ransomware, spear phishing, and business email compromise (BEC).It catches more than 99 percent of spam and provides built-in data protection capabilities to keep your email secure and confidential, and it effectively responds to new messaging threats with real-time antispam and antimalware intelligence.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
1
Since last award
94 Plan to Renew
1
Since last award
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Symantec Messaging Gateway?
Pros
- Trustworthy
- Generous Negotitation
- Includes Product Enhancements
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Anti Spam and Bulk Email Detection
Data Loss Prevention
Anti Phishing and Spear Phishing
Anti Malware Signature Detection
Email Retention and Archiving
End User Spam Visibility and Controls
Reporting Components
Encryption and Decryption
Hosted Email Support
URL and Malware Detection
Anti Malware Behavioral Detection
Vendor Capability Ratings
Ease of Customization
Ease of Implementation
Ease of IT Administration
Availability and Quality of Training
Business Value Created
Vendor Support
Ease of Data Integration
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Symantec Messaging Gateway Reviews
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Mar 2022
very good product, reliable, not easy to use
Likeliness to Recommend
Pros
- Security Protects
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.

Ciaran H.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2021
The cream of the crop
Likeliness to Recommend
What differentiates Symantec Messaging Gateway from other similar products?
Strong focus on Anti-Spam and Anti-Malware with several engines providing defence in depth
What is your favorite aspect of this product?
Ease of setup
What do you dislike most about this product?
No business continuity options
What recommendations would you give to someone considering this product?
If you are purchasing the Virtual appliance, size your host accordingly
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
kalpesh Y.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Jan 2021
Symantec mail gateway
Likeliness to Recommend
What differentiates Symantec Messaging Gateway from other similar products?
User friendly
What is your favorite aspect of this product?
Admin console user friendly
What do you dislike most about this product?
Integration
What recommendations would you give to someone considering this product?
High class products
Pros
- Unique Features
- Effective Service
- Caring
- Saves Time
Please tell us why you think this review should be flagged.
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