Broadcom

Symantec Messaging Gateway

Composite Score

7.5 /10

CX Score

8.2 /10

6 Reviews Write a Review

Claim Software

What is Symantec Messaging Gateway?

The Symantec™ Messaging Gateway is an on-premise email security solution that provides inbound and outbound protection against the latest messaging threats, including ransomware, spear phishing, and business email compromise (BEC).It catches more than 99 percent of spam and provides built-in data protection capabilities to keep your email secure and confidential, and it effectively responds to new messaging threats with real-time antispam and antimalware intelligence.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Symantec Messaging Gateway Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Symantec Messaging Gateway?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 76

Phishing Protection

Bulk Remediation

Threat intelligence Information

User Flagging of Suspicious Emails

Email Account Protection

Managed Services Offering

Data Loss Prevention

Integration with Other Security Software

Administrator Email Processing

Administrator Dashboard and Reporting

O365 integration

Vendor Capability Ratings

Average 75

Ease of Implementation

Vendor Support

Quality of Features

Ease of Customization

Usability and Intuitiveness

Ease of IT Administration

Breadth of Features

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Also Featured in...

Secure Email Gateway

Score 7.6

View Symantec Messaging Gateway in this category (opens in a new tab)

Symantec Messaging Gateway Reviews

Prem B.

Role: Operations
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2025

it looks very old even though it works really well

Likeliness to Recommend

9 /10

What differentiates Symantec Messaging Gateway from other similar products?

Spam detection is amazing

What is your favorite aspect of this product?

advanced content filtering and data loss prevention capabilities

What do you dislike most about this product?

the UI unfortunately just looks so old

What recommendations would you give to someone considering this product?

works great and very easy to use!

Pros

Reliable
Trustworthy
Caring
Saves Time

Pronay D.

Role: Operations
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2024

Reliable to use with huge data

Likeliness to Recommend

10 /10

What differentiates Symantec Messaging Gateway from other similar products?

Symantec is very reliable to work with global data with secure environment

What is your favorite aspect of this product?

Secure and protected

What do you dislike most about this product?

Nothing as such

What recommendations would you give to someone considering this product?

I would recommend each on of them who are working with global or national data across the world , this platform would be the best for you.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Kevyn G.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2022

One of the best mail filters tested.

Likeliness to Recommend

8 /10

What differentiates Symantec Messaging Gateway from other similar products?

Symantec Messaging Gateway is one of the most efficient products that Symantec has. It is easy to integrate and additionally has a lot of customization options for both rules and policies. Unlike its successor: Email Security.cloud, the Symantec Messaging Gateway can be purchased via a physical appliance or it can be done virtually.

What is your favorite aspect of this product?

The wide variety of options that the platform has for customizing alerts, policies or rules.

What do you dislike most about this product?

I think that while it can be achieved by means of other software. The on-premise tool does not have the ability to balance with another computer, so changes made on one computer are not automatically replicated on another computer.

What recommendations would you give to someone considering this product?

The main thing is to make sure that the product meets the requirements of the needs that need to be solved.

Pros

Continually Improving Product
Security Protects
Helps Innovate
Reliable

Symantec Messaging Gateway

What is Symantec Messaging Gateway?

Company Details

Need Assistance?

Symantec Messaging Gateway Ratings

90 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love Symantec Messaging Gateway?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Phishing Protection Scans and alerts to any phishing attempts of incoming emails from external sources, and blocks any attempts if there is click-through.

Bulk Remediation The ability to stop email-related threats such as Phishing, Malware and Spam attacks in mass

Threat intelligence Information Service offers threat intelligence beyond just the scrutiny of customer mailboxes, offering the email administrator full visibility into email-borne threats.

User Flagging of Suspicious Emails The end-user has the ability to flag suspicious emails in their inbox and junk folders.

Email Account Protection Security measures preventing your mailboxes from being hijacked or intercepted by third party malicious actors.

Managed Services Offering In addition to the software service, managed services can be purchased from the vendor, such as incident response or active monitoring.

Data Loss Prevention Prevention of data exfiltration in outgoing emails.

Integration with Other Security Software Service will integrate with existing security systems, such as firewalls, SOAR, SIEM, endpoint security, or other security components.

Administrator Email Processing Contains features to automate the detection and quarantining of suspicious emails and review by human beings, allowing for manual intervention where necessary.

Administrator Dashboard and Reporting Web-based interface containing real-time data on threats intercepted or blocked by the service.

O365 integration Integrates directly and seamlessly with Microsoft's cloud email service without the need for redirection or change to MX records or SPF entries.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Secure Email Gateway

Symantec Messaging Gateway Reviews

Prem B.

it looks very old even though it works really well

Likeliness to Recommend

Pros

Pronay D.

Reliable to use with huge data

Likeliness to Recommend

Pros

Kevyn G.

One of the best mail filters tested.

Likeliness to Recommend

Pros

Feature Ratings

Phishing Protection

Bulk Remediation

Threat intelligence Information

User Flagging of Suspicious Emails

Email Account Protection

Managed Services Offering

Data Loss Prevention

Integration with Other Security Software

Administrator Email Processing

Administrator Dashboard and Reporting

O365 integration

Vendor Capability Ratings

Ease of Implementation

Vendor Support

Quality of Features

Ease of Customization

Usability and Intuitiveness

Ease of IT Administration

Breadth of Features

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training