Total Synergy Pty Ltd

Synergy Practice Management

Composite Score

8.0 /10

CX Score

8.2 /10

19 Reviews Write a Review

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What is Synergy Practice Management?

Synergy Practice Management is a business management software that is designed for architects and engineers.

Company Details

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Synergy Practice Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Synergy Practice Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

84 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Synergy Practice Management?

0% Negative

0% Neutral

100% Positive

Pros

Performance Enhancing
Inspires Innovation
Acts with Integrity
Generous Negotitation

Feature Ratings

Average 83

Accounting and Financial Management

Scheduling

Collaboration

Communications

Analytics and Reporting

Workflow Management

Agenda Management

Operations Management

Document Management

Dashboard

Procurement Management

Vendor Capability Ratings

Average 83

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Business Value Created

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Synergy Practice Management Reviews

Tora M.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2022

When you get used to it, you take advantage

Likeliness to Recommend

8 /10

What differentiates Synergy Practice Management from other similar products?

We've been using it for a variety of mail deliveries for many years, including email newsletter distribution, targeted mail delivery, and step mail delivery. The distribution environment manager and the production manager share the responsibility of preparing for distribution, but because the distribution environment is also easy to learn; it's wonderful to be able to distribute without errors or disasters. It's simple to add items to the database for client administration, thus expanding its use is a good idea.

What is your favorite aspect of this product?

There is a vendor and product user community where information may be exchanged. Other users taught me about API support and failure scenarios. Vendors conduct a variety of lectures to showcase what's new and what's hot.Product training, marketing seminars, and other methods can help you learn about a number of customer improvement scenarios. I wanted to perform mail delivery in a systematic manner, therefore that function was created and is now enhanced in the Scenario Functionality where mail delivery criteria are branched. It has contributed to the activation of consumer communication.

What do you dislike most about this product?

There is a scenario design tool that automatically emails certain data, however, I would want it to use a pay-per-use model depending on usage. Due to the number of scenarios taken on and the budget, the scenario creation feature could not be employed.

What recommendations would you give to someone considering this product?

Email distribution requires a lot of time and effort, such as setting up delivery and monitoring the effect after delivery, however by adopting this Synergy, we were able to distribute email effectively and increase delivery frequency. Furthermore, because we got substantial help following the introduction of Synergy , we received direction on effective distribution, among other things, which resulted in better results. Because we didn't have the means to correlate customer data with request details and query information, we manually sorted the request numbers one by one. Cooperation is now possible, which helps to reduce man-hours.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Synergy Practice Management

What is Synergy Practice Management?

Company Details

Need Assistance?

Synergy Practice Management Ratings

88 Likeliness to Recommend

84 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Synergy Practice Management?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Scheduling Includes unloading, delivery, goods issue, and loading date. Integrates shipping, transportation, and receiving calendars and determines scheduling direction.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Communications Includes communication portals, secure messaging, and automated alerts.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Agenda Management Includes legislative files and reporting, as well as agenda planning.

Operations Management Includes cost control, production management, and performance management.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Synergy Practice Management Reviews

Tora M.

When you get used to it, you take advantage

Likeliness to Recommend

Pros

Feature Ratings

Accounting and Financial Management

Scheduling

Collaboration

Communications

Analytics and Reporting

Workflow Management

Agenda Management

Operations Management

Document Management

Dashboard

Procurement Management

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Business Value Created

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support