TeamDynamix Sassafras Logo Award Winner Product Badge
TeamDynamix Sassafras Logo Award Winner Product Badge
TeamDynamix

TeamDynamix Sassafras

Composite Score
9.0 /10
CX Score
9.3 /10
Category
TeamDynamix Sassafras
9.0 /10

What is TeamDynamix Sassafras?

Sassafras delivers enterprise IT Asset Management to organizations worldwide in corporate, government, and learning environments large and small. Scalable, automated hardware and software inventory and usage reporting feed powerful dashboards and extensive reports, making ITAM easier than ever. Native Windows, Mac, Linux, and ChromeOS clients also report connected monitors and storage drives. Integrations with Intune, JAMF, and PaperCut easily import other types of hardware. Accurate hardware data enriches your CMDB with free integrations for TeamDynamix, Jira, and ServiceNow.

Company Details


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Awards & Recognition

TeamDynamix Sassafras won the following awards in the IT Asset Management - Midmarket category

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TeamDynamix Sassafras Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamDynamix Sassafras.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamDynamix Sassafras?

0% Negative
2% Neutral
98% Positive

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 87

Software Usage Metering

91

End to End Lifecycle Management

90

Decentralized Management

88

Analytics and Reporting

88

Integrated Discovery

86

Advanced License Management

85

Software Recognition Library

85

Cloud License Management

83

Data Import Export and Aggregation

83

Financial Analysis

82

Vendor Capability Ratings

Average 88

Vendor Support

94

Quality of Features

91

Ease of Implementation

91

Product Strategy and Rate of Improvement

90

Availability and Quality of Training

90

Business Value Created

88

Ease of Customization

88

Breadth of Features

88

Ease of IT Administration

87

Ease of Data Integration

85

Usability and Intuitiveness

81

TeamDynamix Sassafras Reviews

Russell P.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Awesome Product - Awesome Team

Likeliness to Recommend

10 /10

What differentiates TeamDynamix Sassafras from other similar products?

Customer support is great.

What is your favorite aspect of this product?

Sassafras is always improving and adding beneficial features.

What do you dislike most about this product?

Nothing stands out at this point. A few years ago I would have had a list of things but they have all been changed/improved/implemented.

What recommendations would you give to someone considering this product?

Give it a try. You won't be disappointed.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Monica R.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

Feature-Rich and QUALITY Support!

Likeliness to Recommend

10 /10

What differentiates TeamDynamix Sassafras from other similar products?

Sassafras AllSight has everything we need to supplement our device/software management through SCCM.

What is your favorite aspect of this product?

Lab maps and decentralized management capability.

What do you dislike most about this product?

Certain aspects are not all that intuitive, especially within KeyConfigure, but I know that the company knows this and they are working on creating more intuitive functionality within their KeyReporter product (which helps a lot with segmenting out management roles to the various support tiers).

What recommendations would you give to someone considering this product?

Get some training and remember that the product is rich with features so it won't be an overnight learning process or even implementation in daily procedures. Support is AMAZiNG! Just email them with your questions and if something feels difficult to explain or ask about over text, they'll schedule an information-rich meeting that will answer your questions and give you more to explore (take notes). I personally prefer getting more from my support experience than the bare minimum and I receive that every time with Sassafras AllSight support.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

David S.

  • Role: Information Technology
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Excellent Support, willing to go extra mile

Likeliness to Recommend

10 /10

What differentiates TeamDynamix Sassafras from other similar products?

Mapping tool with enabling of remote access to devices out of the box. Was invaluable as a remote teaching tool during critical times when the Campus was closed. AllSight ability to distinguish between Physical and Remote connections was great where vendors would prevent access to their software remotely.

What is your favorite aspect of this product?

Very easy to get started and you can customize it to your heart's content. Support are very approachable and will actively take on board any product improvements that are suggested Annual MOT of your installation is very useful as it can throw up some interesting finds

What do you dislike most about this product?

Asset discovery is the main missing piece that I found disappointing.

What recommendations would you give to someone considering this product?

If in the Education field then this should definitely be one to consider. Improving the product all the time while listening to their customer base

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

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