TeamDynamix Sassafras Logo Award Winner Product Badge
TeamDynamix Sassafras Logo Award Winner Product Badge
TeamDynamix

TeamDynamix Sassafras

Composite Score
9.0 /10
CX Score
9.3 /10
Category
TeamDynamix Sassafras
9.0 /10

What is TeamDynamix Sassafras?

Sassafras delivers enterprise IT Asset Management to organizations worldwide in corporate, government, and learning environments large and small. Scalable, automated hardware and software inventory and usage reporting feed powerful dashboards and extensive reports, making ITAM easier than ever. Native Windows, Mac, Linux, and ChromeOS clients also report connected monitors and storage drives. Integrations with Intune, JAMF, and PaperCut easily import other types of hardware. Accurate hardware data enriches your CMDB with free integrations for TeamDynamix, Jira, and ServiceNow.

Company Details


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Awards & Recognition

TeamDynamix Sassafras won the following awards in the IT Asset Management - Midmarket category

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TeamDynamix Sassafras Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamDynamix Sassafras.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamDynamix Sassafras?

0% Negative
2% Neutral
98% Positive

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 87

Software Usage Metering

91

End to End Lifecycle Management

90

Decentralized Management

88

Analytics and Reporting

88

Integrated Discovery

86

Advanced License Management

85

Software Recognition Library

85

Cloud License Management

83

Data Import Export and Aggregation

83

Financial Analysis

82

Vendor Capability Ratings

Average 88

Vendor Support

94

Quality of Features

91

Ease of Implementation

91

Product Strategy and Rate of Improvement

90

Availability and Quality of Training

90

Business Value Created

88

Ease of Customization

88

Breadth of Features

88

Ease of IT Administration

87

Ease of Data Integration

85

Usability and Intuitiveness

81

TeamDynamix Sassafras Reviews

Dominick M.

  • Role: Information Technology
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

A wealth of information across multiple platforms

Likeliness to Recommend

10 /10

What differentiates TeamDynamix Sassafras from other similar products?

I was lucky enough to pick Sassafras first.

What is your favorite aspect of this product?

Constant updates, and new enhancements. Service responds almost immediately.

What do you dislike most about this product?

Haven't found anything yet.

What recommendations would you give to someone considering this product?

There is a slight learning curve to the product but luckily there are many recourses online to help you along.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Devin J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2025

Exceptional Assets Management System

Likeliness to Recommend

9 /10

What differentiates TeamDynamix Sassafras from other similar products?

The exceptional customer service we receive is one of the many highlights we as higher education organization admire about the sassafras.

What is your favorite aspect of this product?

The ability to track inventory and software usage is one of the best parts. Also having the ability to keep each part of sassafras delegated to different areas within our organization. We have also liked the ability to create custom import scripts within our Jira. Jamf, and Intune environment which helps us keep inventory organized for when reporting is needed.

What do you dislike most about this product?

We do find it it difficult to sometimes to train people between the web interface and key configure admin portal. Since they are very different in how they look and function. However, we mostly stick to the web interface as it has all the function people need,

What recommendations would you give to someone considering this product?

If someone is looking for a tool for asset management and have the time to really customize it to best fit there environment this would most probably be best product for them

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Richard H.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2025

Powerful Asset Management

Likeliness to Recommend

10 /10

What differentiates TeamDynamix Sassafras from other similar products?

Sassafras AllSight goes beyond basic inventory by combining detailed hardware/software tracking with licensing and usage analytics, making it a solid choice for environments with compliance and auditing needs. I haven't seen another product with this depth. It's ability to reveal true utilization of devices and software is outstanding. The license can effectively pay for itself once you see the insights it provides.

What is your favorite aspect of this product?

The depth of data it collects is excellent and having API access adds significant value, enabling automation, custom reporting and seamless integration with systems like SCCM, ticketing platforms, etc.

What do you dislike most about this product?

The groups and roles system feels a little outdated. It's functional but managing user permissions isn't as intuitive or streamlined as I think it could be.

What recommendations would you give to someone considering this product?

Spend the time to implement it properly - that's absolutely key. This is our second time using Sassafras in our estate. We first had Sassafras AllSight in 2019 but we didn't dedicate the time or effort needed, so it fell by the wayside, especially as the pandemic hit. We revisited it in 2024 and this time we've taken the time to implement it properly, with the amazing support from Sassafras. It's still a work in progress, but even now we're seeing clear benefits. If you don't put in the time at the start, you won't see the value - but if you do, it's an incredibly powerful tool that can significantly improve visibility and efficiency.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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