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What is TeamDynamix Sassafras?
Sassafras delivers enterprise IT Asset Management to organizations worldwide in corporate, government, and learning environments large and small. Scalable, automated hardware and software inventory and usage reporting feed powerful dashboards and extensive reports, making ITAM easier than ever. Native Windows, Mac, Linux, and ChromeOS clients also report connected monitors and storage drives. Integrations with Intune, JAMF, and PaperCut easily import other types of hardware. Accurate hardware data enriches your CMDB with free integrations for TeamDynamix, Jira, and ServiceNow.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
94 Likeliness to Recommend
100 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamDynamix Sassafras?
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Software Usage Metering
End to End Lifecycle Management
Decentralized Management
Analytics and Reporting
Integrated Discovery
Advanced License Management
Software Recognition Library
Cloud License Management
Data Import Export and Aggregation
Financial Analysis
Vendor Capability Ratings
Vendor Support
Quality of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Availability and Quality of Training
Business Value Created
Ease of Customization
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Also Featured in...
TeamDynamix Sassafras Reviews
Dominick M.
- Role: Information Technology
- Industry: Education
- Involvement: Business Leader or Manager
Submitted May 2025
A wealth of information across multiple platforms
Likeliness to Recommend
What differentiates TeamDynamix Sassafras from other similar products?
I was lucky enough to pick Sassafras first.
What is your favorite aspect of this product?
Constant updates, and new enhancements. Service responds almost immediately.
What do you dislike most about this product?
Haven't found anything yet.
What recommendations would you give to someone considering this product?
There is a slight learning curve to the product but luckily there are many recourses online to help you along.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Devin J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2025
Exceptional Assets Management System
Likeliness to Recommend
What differentiates TeamDynamix Sassafras from other similar products?
The exceptional customer service we receive is one of the many highlights we as higher education organization admire about the sassafras.
What is your favorite aspect of this product?
The ability to track inventory and software usage is one of the best parts. Also having the ability to keep each part of sassafras delegated to different areas within our organization. We have also liked the ability to create custom import scripts within our Jira. Jamf, and Intune environment which helps us keep inventory organized for when reporting is needed.
What do you dislike most about this product?
We do find it it difficult to sometimes to train people between the web interface and key configure admin portal. Since they are very different in how they look and function. However, we mostly stick to the web interface as it has all the function people need,
What recommendations would you give to someone considering this product?
If someone is looking for a tool for asset management and have the time to really customize it to best fit there environment this would most probably be best product for them
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Richard H.
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted May 2025
Powerful Asset Management
Likeliness to Recommend
What differentiates TeamDynamix Sassafras from other similar products?
Sassafras AllSight goes beyond basic inventory by combining detailed hardware/software tracking with licensing and usage analytics, making it a solid choice for environments with compliance and auditing needs. I haven't seen another product with this depth. It's ability to reveal true utilization of devices and software is outstanding. The license can effectively pay for itself once you see the insights it provides.
What is your favorite aspect of this product?
The depth of data it collects is excellent and having API access adds significant value, enabling automation, custom reporting and seamless integration with systems like SCCM, ticketing platforms, etc.
What do you dislike most about this product?
The groups and roles system feels a little outdated. It's functional but managing user permissions isn't as intuitive or streamlined as I think it could be.
What recommendations would you give to someone considering this product?
Spend the time to implement it properly - that's absolutely key. This is our second time using Sassafras in our estate. We first had Sassafras AllSight in 2019 but we didn't dedicate the time or effort needed, so it fell by the wayside, especially as the pandemic hit. We revisited it in 2024 and this time we've taken the time to implement it properly, with the amazing support from Sassafras. It's still a work in progress, but even now we're seeing clear benefits. If you don't put in the time at the start, you won't see the value - but if you do, it's an incredibly powerful tool that can significantly improve visibility and efficiency.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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