TeamDynamix Sassafras Logo Award Winner Product Badge
TeamDynamix Sassafras Logo Award Winner Product Badge
TeamDynamix

TeamDynamix Sassafras

Composite Score
9.0 /10
CX Score
9.3 /10
Category
TeamDynamix Sassafras
9.0 /10

What is TeamDynamix Sassafras?

Sassafras delivers enterprise IT Asset Management to organizations worldwide in corporate, government, and learning environments large and small. Scalable, automated hardware and software inventory and usage reporting feed powerful dashboards and extensive reports, making ITAM easier than ever. Native Windows, Mac, Linux, and ChromeOS clients also report connected monitors and storage drives. Integrations with Intune, JAMF, and PaperCut easily import other types of hardware. Accurate hardware data enriches your CMDB with free integrations for TeamDynamix, Jira, and ServiceNow.

Company Details


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Awards & Recognition

TeamDynamix Sassafras won the following awards in the IT Asset Management - Midmarket category

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TeamDynamix Sassafras Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamDynamix Sassafras.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamDynamix Sassafras?

0% Negative
2% Neutral
98% Positive

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 87

Software Usage Metering

91

End to End Lifecycle Management

90

Decentralized Management

88

Analytics and Reporting

88

Integrated Discovery

86

Advanced License Management

85

Software Recognition Library

85

Cloud License Management

83

Data Import Export and Aggregation

83

Financial Analysis

82

Vendor Capability Ratings

Average 88

Vendor Support

94

Quality of Features

91

Ease of Implementation

91

Product Strategy and Rate of Improvement

90

Availability and Quality of Training

90

Business Value Created

88

Ease of Customization

88

Breadth of Features

88

Ease of IT Administration

87

Ease of Data Integration

85

Usability and Intuitiveness

81

TeamDynamix Sassafras Reviews

Jessica H.

  • Role: Information Technology
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

Sassafras Helps My Job Success

Likeliness to Recommend

10 /10

What differentiates TeamDynamix Sassafras from other similar products?

Hands down the stellar customer service.

What is your favorite aspect of this product?

Favorite aspect - it's a data goldmine of information about my organization's hardware and software assets.

What do you dislike most about this product?

There are some features available only in KeyConfigure, so I have to work in both KeyConfigure (desktop administrator client) and AllSight (online portal).

What recommendations would you give to someone considering this product?

While the initial buy in might have some sticker shock, buying perpetual entitlements is what has worked best for my organization.

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Effective Service

Gary A.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Very easy to use product - daily user.

Likeliness to Recommend

10 /10

What differentiates TeamDynamix Sassafras from other similar products?

The breadth and depth of information available to Administrators.

What is your favorite aspect of this product?

KeyConfigure.

What do you dislike most about this product?

I do not dislike this product at all.

What recommendations would you give to someone considering this product?

Go to the monthly seminars and speak with Jason - he is extremely knowledgeable about the product and is happy to speak to anyone who needs assistance.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Oct 2024

Everything promised was delivered.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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