TeamDynamix Sassafras Logo Award Winner Product Badge
TeamDynamix Sassafras Logo Award Winner Product Badge
TeamDynamix

TeamDynamix Sassafras

Composite Score
9.0 /10
CX Score
9.3 /10
Category
TeamDynamix Sassafras
9.0 /10

What is TeamDynamix Sassafras?

Sassafras delivers enterprise IT Asset Management to organizations worldwide in corporate, government, and learning environments large and small. Scalable, automated hardware and software inventory and usage reporting feed powerful dashboards and extensive reports, making ITAM easier than ever. Native Windows, Mac, Linux, and ChromeOS clients also report connected monitors and storage drives. Integrations with Intune, JAMF, and PaperCut easily import other types of hardware. Accurate hardware data enriches your CMDB with free integrations for TeamDynamix, Jira, and ServiceNow.

Company Details


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Awards & Recognition

TeamDynamix Sassafras won the following awards in the IT Asset Management - Midmarket category

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TeamDynamix Sassafras Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamDynamix Sassafras.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamDynamix Sassafras?

0% Negative
2% Neutral
98% Positive

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 87

Software Usage Metering

91

End to End Lifecycle Management

90

Decentralized Management

88

Analytics and Reporting

88

Integrated Discovery

86

Advanced License Management

85

Software Recognition Library

85

Cloud License Management

83

Data Import Export and Aggregation

83

Financial Analysis

82

Vendor Capability Ratings

Average 88

Vendor Support

94

Quality of Features

91

Ease of Implementation

91

Product Strategy and Rate of Improvement

90

Availability and Quality of Training

90

Business Value Created

88

Ease of Customization

88

Breadth of Features

88

Ease of IT Administration

87

Ease of Data Integration

85

Usability and Intuitiveness

81

TeamDynamix Sassafras Reviews

Jim R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Fantatstic Product

Likeliness to Recommend

10 /10

What differentiates TeamDynamix Sassafras from other similar products?

As a newer system administrator, i was given the role of Allsight admin. we were not utilizing the product to the fullest until I stepped into the role. the ease of use, the customization, the integration to our Teamdynamix ticketing system and best of all the support they have is outstanding

What is your favorite aspect of this product?

the reporting aspect has put many many things into perspective for our organization and has had major impacts on purchasing decisions.

What do you dislike most about this product?

there are really no dislikes and i get putting out new features is better in batches but more updates more frequently is what I would like to see

What recommendations would you give to someone considering this product?

the product can be overwhelming at first but once given the time, it's easy to learn. Use the Web UI instead of the admin console, I was stuck in the admin console for so long and using the web UI saved myself a lot of time for running reports.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Matthew C.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2023

Pleasantly surprised at the ease of use.

Likeliness to Recommend

9 /10

What differentiates TeamDynamix Sassafras from other similar products?

Functionality

What is your favorite aspect of this product?

Ability to customize reports

What do you dislike most about this product?

Have not found something to dislike yet

What recommendations would you give to someone considering this product?

Consider cost ROI and who is responsible for decisions

Pros

  • Unique Features
  • Caring
  • Fair
  • Includes Product Enhancements

Rebecca B.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2023

Best source of live inventory data of our tools!

Likeliness to Recommend

10 /10

What differentiates TeamDynamix Sassafras from other similar products?

Extremely stable server and light-weight client, making live inventory data most accurate in this tool compared to other live systems we use.

What is your favorite aspect of this product?

The people at Sassafras! They're extremely responsive with fixes and feature requests.

What do you dislike most about this product?

I have no complaints.

What recommendations would you give to someone considering this product?

Usage statistics for computers and software has been an excellent guide for IT planning and support.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

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