TeamDynamix Sassafras Logo Award Winner Product Badge
TeamDynamix Sassafras Logo Award Winner Product Badge
TeamDynamix

TeamDynamix Sassafras

Composite Score
9.0 /10
CX Score
9.3 /10
Category
TeamDynamix Sassafras
9.0 /10

What is TeamDynamix Sassafras?

Sassafras delivers enterprise IT Asset Management to organizations worldwide in corporate, government, and learning environments large and small. Scalable, automated hardware and software inventory and usage reporting feed powerful dashboards and extensive reports, making ITAM easier than ever. Native Windows, Mac, Linux, and ChromeOS clients also report connected monitors and storage drives. Integrations with Intune, JAMF, and PaperCut easily import other types of hardware. Accurate hardware data enriches your CMDB with free integrations for TeamDynamix, Jira, and ServiceNow.

Company Details


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Awards & Recognition

TeamDynamix Sassafras won the following awards in the IT Asset Management - Midmarket category

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TeamDynamix Sassafras Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamDynamix Sassafras.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

1
Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamDynamix Sassafras?

0% Negative
2% Neutral
98% Positive

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 87

Software Usage Metering

91

End to End Lifecycle Management

89

Decentralized Management

88

Analytics and Reporting

87

Integrated Discovery

86

Advanced License Management

85

Software Recognition Library

85

Data Import Export and Aggregation

83

Cloud License Management

83

Financial Analysis

81

Vendor Capability Ratings

Average 88

Vendor Support

93

Quality of Features

90

Product Strategy and Rate of Improvement

90

Ease of Implementation

90

Availability and Quality of Training

89

Business Value Created

88

Breadth of Features

88

Ease of Customization

87

Ease of IT Administration

87

Ease of Data Integration

85

Usability and Intuitiveness

81

TeamDynamix Sassafras Reviews

Matthew C.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2023

Pleasantly surprised at the ease of use.

Likeliness to Recommend

9 /10

What differentiates TeamDynamix Sassafras from other similar products?

Functionality

What is your favorite aspect of this product?

Ability to customize reports

What do you dislike most about this product?

Have not found something to dislike yet

What recommendations would you give to someone considering this product?

Consider cost ROI and who is responsible for decisions

Pros

  • Unique Features
  • Caring
  • Fair
  • Includes Product Enhancements

Rebecca B.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2023

Best source of live inventory data of our tools!

Likeliness to Recommend

10 /10

What differentiates TeamDynamix Sassafras from other similar products?

Extremely stable server and light-weight client, making live inventory data most accurate in this tool compared to other live systems we use.

What is your favorite aspect of this product?

The people at Sassafras! They're extremely responsive with fixes and feature requests.

What do you dislike most about this product?

I have no complaints.

What recommendations would you give to someone considering this product?

Usage statistics for computers and software has been an excellent guide for IT planning and support.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

Bill C.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2023

Fantastic product and support

Likeliness to Recommend

10 /10

What differentiates TeamDynamix Sassafras from other similar products?

Data Collection and Management: AllSight is designed to collect data from a wide range of sources, including hardware and software inventory, usage tracking, and software license entitlements. This data is then consolidated and normalized in a central repository, allowing organizations to get a comprehensive view of their IT assets.

What is your favorite aspect of this product?

We currently use the IT Management component the most. But my favorite aspect of the product is their incredible customer support.

What do you dislike most about this product?

Some very minor things are not as intuitive as one might like but usually support can explain why it is that way and what a workaround might be.

What recommendations would you give to someone considering this product?

Try it out, see how it can help your organization, take advantage of their training and support. You will be glad you did.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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