


What is TeamViewer Remote?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer Remote?
Pros
- Enables Productivity
- Effective Service
- Respectful
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Remote Control
Discovery
Network Management
Endpoint Backup
Process Automation
Real User Monitoring
Ransomware Recovery and Removal
Patch Management
Anti Malware Signature Detection
Support for IoT Devices
Mobile Device Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
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TeamViewer Remote Reviews
Omer E.
- Role: Student Academic
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
Easy to use, and good
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
TeamViewer Remote stands out from other remote access and support tools in several ways: Cross-Platform Compatibility: TeamViewer supports a wide range of operating systems and devices, including Windows, macOS, Linux, iOS, and Android, allowing seamless access and control across different platforms. Ease of Use: It offers a user-friendly interface and requires minimal setup. Users can start a remote session quickly without complex configurations. Strong Security Features: TeamViewer includes end-to-end encryption, two-factor authentication, and other security measures to protect remote sessions and data.
What is your favorite aspect of this product?
If I had to pick a favorite aspect of TeamViewer Remote, it would probably be its cross-platform compatibility. Being able to seamlessly connect and manage devices across various operating systems and devices really sets it apart. This versatility is incredibly useful for supporting diverse environments and ensuring that users can access and control their systems no matter what device they’re using.
What do you dislike most about this product?
One common drawback that users often mention about TeamViewer is its cost. While it offers a lot of features, its pricing can be on the higher side compared to some other remote access solutions, especially for individuals or small businesses. Additionally, the free version is somewhat limited and may not meet the needs of users looking for more advanced features or broader functionality. Another potential issue is that some users find the user interface to be a bit cluttered or complex, especially when trying to navigate through all the available options and settings.
What recommendations would you give to someone considering this product?
If you’re considering TeamViewer Remote, here are a few recommendations: Evaluate Your Needs: Determine what features are most important for you—whether it's cross-platform compatibility, advanced security features, or remote management capabilities. This will help you assess if TeamViewer meets your specific requirements. Try the Free Version: If you’re an individual or a small business, start with the free version to get a feel for the interface and basic functionality. This can help you understand if the product suits your needs before committing to a paid plan.
Pros
- Friendly Negotiation
- Helps Innovate
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Prabhjit S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2024
Love the product, gets the job done perfectly!
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
The differentiating factor would be the trust these guys have built over the years. I can easily trust that my data is protected given the range of security features they implement to make sure our data stays safe when a user is connected remotely. Weather it's end-to-end 256-bit AES encryption or the two-factor authentication the security features and the trust they have built as a company makes them stand out.
What is your favorite aspect of this product?
I love how it lets me access my devices from any part of the world. This is especially useful when I am working from some place new or simply my home. If there's an important document I need to access I can simply run the software and conenct my other devices to get access to my documents. Remote management can't get better than this. 10/10 recommended.
What do you dislike most about this product?
There's nothing that I dislike but I surely think they should implement better themes and give users control for customization of the overall look and feel of the software.
What recommendations would you give to someone considering this product?
Go for the free trial it is offered on their website. You'll love it and surely switch to it full time. Fell free to give it a try!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

JATIN G.
- Role: Consultant
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2024
Teamviewer : Alternate Ease Remote Desktop Tool
Likeliness to Recommend
Pros
- Saves Time
- Effective Service
- Inspires Innovation
- Client Friendly Policies
Please tell us why you think this review should be flagged.
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