TeamViewer Remote Logo Award Winner Product Badge
TeamViewer Remote Logo Award Winner Product Badge
TeamViewer

TeamViewer Remote

Composite Score
9.0 /10
CX Score
9.3 /10
TeamViewer Remote
9.0 /10

What is TeamViewer Remote?

Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.

Company Details


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Awards & Recognition

TeamViewer Remote won the following awards in the Remote Monitoring and Management category

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TeamViewer Remote Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamViewer Remote.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamViewer Remote?

1% Negative
2% Neutral
97% Positive

Pros

  • Enables Productivity
  • Effective Service
  • Respectful
  • Trustworthy

Feature Ratings

Average 84

Remote Control

87

Discovery

85

Network Management

84

Endpoint Backup

83

Process Automation

83

Real User Monitoring

83

Ransomware Recovery and Removal

83

Patch Management

82

Anti Malware Signature Detection

81

Support for IoT Devices

81

Mobile Device Management

79

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Ease of IT Administration

84

Usability and Intuitiveness

84

Quality of Features

83

Breadth of Features

83

Ease of Data Integration

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

81

Ease of Customization

79

TeamViewer Remote Reviews

Nelson h.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

setup is simple

Likeliness to Recommend

8 /10

What differentiates TeamViewer Remote from other similar products?

This tool is a very powerful troubleshooting tool. Sometimes our It administrator uses this tool to make changes to our servers and provide support to users.

What is your favorite aspect of this product?

It makes it easy to access our computers remotely, Easy to share screen and record screen sharing sessions, Easy to use for people without computer skills, File sharing.

What do you dislike most about this product?

The UX design needs some improvements.

What recommendations would you give to someone considering this product?

Teamviewer is best suited for remote access services. This software allows a user to access another computer, regardless of location or time

Pros

  • Security Protects
  • Reliable
  • Respectful
  • Altruistic

S B.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Must have application!

Likeliness to Recommend

10 /10

What differentiates TeamViewer Remote from other similar products?

It's the business standard. Setting up remote access for third parties was never easier

What is your favorite aspect of this product?

ease of use besides that, it's free to use in non commercial activities, great for supporting family members

What do you dislike most about this product?

it's a bit tricky to setup unattended access

What recommendations would you give to someone considering this product?

It's a bit pricy in comparison to other products, but it's a business standard and very easy to set up / use. I certainly recommend!

Pros

  • Reliable
  • Security Protects
  • Performance Enhancing
  • Enables Productivity

Gopi M.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Easy remote management and discover.

Likeliness to Recommend

8 /10

What differentiates TeamViewer Remote from other similar products?

Remote device monitoring to receive alerts for each device and patch management is one of the great features that I like most while working with my colleagues.

What is your favorite aspect of this product?

My favorite thing is the automatic detection of devices such as printers, computers, and routers, and detecting valnuvrities is hassle-free after setup with team viewer remote management.

What do you dislike most about this product?

The user interface is hard to understand initially, it takes me almost a week to understand all its features. I think they should make it easier with future updates.

What recommendations would you give to someone considering this product?

I will recommend this to install this remote management tool while working with the same network.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Efficient Service

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