TeamViewer Remote Logo Award Winner Product Badge
TeamViewer Remote Logo Award Winner Product Badge
TeamViewer

TeamViewer Remote

Composite Score
9.0 /10
CX Score
9.3 /10
TeamViewer Remote
9.0 /10

What is TeamViewer Remote?

Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.

Company Details


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Awards & Recognition

TeamViewer Remote won the following awards in the Remote Monitoring and Management category

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TeamViewer Remote Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamViewer Remote.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamViewer Remote?

1% Negative
2% Neutral
97% Positive

Pros

  • Enables Productivity
  • Effective Service
  • Respectful
  • Trustworthy

Feature Ratings

Average 84

Remote Control

87

Discovery

85

Network Management

84

Endpoint Backup

83

Process Automation

83

Real User Monitoring

83

Ransomware Recovery and Removal

83

Patch Management

82

Anti Malware Signature Detection

81

Support for IoT Devices

81

Mobile Device Management

79

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Ease of IT Administration

84

Usability and Intuitiveness

84

Quality of Features

83

Breadth of Features

83

Ease of Data Integration

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

81

Ease of Customization

79

TeamViewer Remote Reviews

Szymon S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Easy to implement and use - cost effective too!

Likeliness to Recommend

8 /10

What differentiates TeamViewer Remote from other similar products?

The most interesting differences are that TeamViewer is slightly more cost-effective than some of the other remote desktop software tested - it's also a lot easier to implement on mobile and a slew of other operating systems, making it extremely easy to implement no matter the system being used - it also allows for session recordings which make it easier to look back on certain issues during sessions.

What is your favorite aspect of this product?

The ease of use and implementation.

What do you dislike most about this product?

Remote file sharing doesn't always work as fast as it could - but that also depends on the network speeds which vary in our organization.

What recommendations would you give to someone considering this product?

Look at multiple options before drilling down on one, but also take into consideration if there are cheaper alternatives.

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Inspires Innovation

Alphonso J.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Offers the Best Remote Monitoring Solutions

Likeliness to Recommend

10 /10

What differentiates TeamViewer Remote from other similar products?

There is no other better tool that offers the best remote desktop management and monitoring solutions than TeamViewer Remote Management. TeamViewer Remote Management tops the game due to its reliability and affordability.

What is your favorite aspect of this product?

I love TeamViewer Remote Management because navigating through its interface is so easy,. TeamViewer Remote Management has a friendly support team.

What do you dislike most about this product?

I sincerely love everything about TeamViewer Remote Management. No dislikes at all.

What recommendations would you give to someone considering this product?

TeamViewer Remote Management is highly recommendable.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Laiken H.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

TeamViewer Remote Management Is a Dependable Tool

Likeliness to Recommend

10 /10

What differentiates TeamViewer Remote from other similar products?

The ease of use of TeamViewer Remote Management makes it a dependable product. Moreover, we are able to share screens remotely and share ideas with our team, which enhances productivity.

What is your favorite aspect of this product?

TeamViewer Remote Management is so reliable and affordable to use. TeamViewer Remote Management has an intuitive interface and easy to understand features.

What do you dislike most about this product?

I do not dislike anything about TeamViewer Remote Management. TeamViewer Remote Management has been sensational to us.

What recommendations would you give to someone considering this product?

TeamViewer Remote Management is a great remote control tool that you need to give a try. The reliability of TeamViewer Remote Management will amaze your team.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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