TeamViewer Remote Logo Award Winner Product Badge
TeamViewer Remote Logo Award Winner Product Badge
TeamViewer

TeamViewer Remote

Composite Score
9.0 /10
CX Score
9.3 /10
TeamViewer Remote
9.0 /10

What is TeamViewer Remote?

Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.

Company Details


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Awards & Recognition

TeamViewer Remote won the following awards in the Remote Monitoring and Management category

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TeamViewer Remote Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamViewer Remote.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamViewer Remote?

1% Negative
2% Neutral
97% Positive

Pros

  • Enables Productivity
  • Effective Service
  • Respectful
  • Trustworthy

Feature Ratings

Average 84

Remote Control

87

Discovery

85

Network Management

84

Endpoint Backup

83

Process Automation

83

Real User Monitoring

83

Ransomware Recovery and Removal

83

Patch Management

82

Anti Malware Signature Detection

81

Support for IoT Devices

81

Mobile Device Management

79

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Ease of IT Administration

84

Usability and Intuitiveness

84

Quality of Features

83

Breadth of Features

83

Ease of Data Integration

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

81

Ease of Customization

79

TeamViewer Remote Reviews

Tyrone G.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Fantastic Software for Remote High Level Support

Likeliness to Recommend

10 /10

What differentiates TeamViewer Remote from other similar products?

I feel it´s very dynamic, very straighforward and provides a versatile amount of options to play with. It´s very fast and is very reliable. Personally, I'm way too happy with it,

What is your favorite aspect of this product?

It´s fast and works nicely, the amount of settings you get on each Station to configure is great too.

What do you dislike most about this product?

When you chat to a connected device, there is no PopUp coming up on the tab. It would be nice to have either a notification or PopUp showing there is an incoming message.

What recommendations would you give to someone considering this product?

Try the free version and pretty sure you will be hooked.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mark B.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

A new option for RMM.

Likeliness to Recommend

9 /10

What differentiates TeamViewer Remote from other similar products?

I think easy to use

What is your favorite aspect of this product?

Quick access from anywhere

What do you dislike most about this product?

A little flackery sometimes.

What recommendations would you give to someone considering this product?

Test drive it first.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Generous Negotitation
  • Appreciates Incumbent Status

IMRAN I.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy to use, fantastic product

Likeliness to Recommend

10 /10

What differentiates TeamViewer Remote from other similar products?

Team viewer is way ahead of similar other products due to its unique features of remote management, it is very stable then other products

What is your favorite aspect of this product?

It is very stable product

What do you dislike most about this product?

Sometime it gets slow

What recommendations would you give to someone considering this product?

Currenlty no recommendation

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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