


What is TeamViewer Remote?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer Remote?
Pros
- Enables Productivity
- Effective Service
- Respectful
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Remote Control
Discovery
Network Management
Endpoint Backup
Process Automation
Real User Monitoring
Ransomware Recovery and Removal
Patch Management
Anti Malware Signature Detection
Support for IoT Devices
Mobile Device Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
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TeamViewer Remote Reviews

Haritha C.
- Role: Sales Marketing
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2022
Awesome remote connecting software
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
I have been using teamviewer for about three years. In my company I’m working as a remote digital marketing executive, so I need to collaborate actively and perfectly even if it is work at home. I have tried too many software for remote accessing like this before. Firstly I would like to say about the user interface of the teamviewer platform as it is very easy to handle for a child. We can easily connect with another user with the help of a unique ID provided by the platform. It has all required features that needs to be included in a remote control platform.
What is your favorite aspect of this product?
• Remote Desktop: Access your computer from anywhere in the world. • Remote Access: Give or receive remote support without any headaches. • Secure Unattended Access: TeamViewer provides unattended access to your computer, even if it is turned off!
What do you dislike most about this product?
I am unable to find a mistake from this platform. But being frank I would like to say that, I just felt that the remote control might be bit slow in poor network when compared to faster speed network. I don’t know whether it’s a problem regarding my laptop or my network connection. But it is very difficult to access somebody's desktop or devices when you are under a poor network because it’s lagging very well.
What recommendations would you give to someone considering this product?
You should have stable and fast internet connection.
Pros
- Generous Negotitation
- Transparent
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.

Vladyslav A.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Aug 2022
Great software to help remotely
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
TeamViewer is an old player and everybody knows about it, it works great, very easy to set-up and to use. No need of training, just a few clicks and you're ready to go.
What is your favorite aspect of this product?
The easy way of setting up the software in a new computer
What do you dislike most about this product?
Sometimes a new user can get lost between all the options
What recommendations would you give to someone considering this product?
Definitely consider this product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Sanjeet A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2022
One of the most effective remote control tool
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
Using the software is child's play. Both for the technician who has never used Teamviewer and for the end customer, it is very easy to guide a novice user to give us a hand on his PC. The tool includes a wide range of features (file transfer, chat, device/server management) and after using a dozen tools, this one is the best.
What is your favorite aspect of this product?
Optimization of the time to take control of the computer, with the quick support function, we were able to put a client directly on our website and it takes less than 5 minutes to guide the user to download teamviewer, retrieve the codes and take control of the computer even for a novice user!
What do you dislike most about this product?
Perhaps the price may hold some back, as the solution has a significant cost. However, we adopted the solution without hesitation in view of the benefits and the savings made, especially in terms of ease of use and time spent.
What recommendations would you give to someone considering this product?
With over 12 years of experience, I have tested a dozen remote control software. Teamviewer is without a doubt the best, if your budget allows it, do not hesitate!
Pros
- Reliable
- Performance Enhancing
- Fair
- Enables Productivity
Please tell us why you think this review should be flagged.
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