Write a review temporarily disabled. Our system flagged this request as potentially automated and has disabled form submission for security reasons. If you believe this is a mistake, please contact us. We’ll be happy to help resolve the issue.

TeamViewer

TeamViewer Remote

Composite Score

9.0 /10

CX Score

9.3 /10

191 Reviews Write a Review

Claim Software

What is TeamViewer Remote?

Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

TeamViewer Remote won the following awards in the Remote Monitoring and Management category

Filter By

2025 Data Quadrant Champion

Latest Award, 2025

10 Top Rated Capabilities

11 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Service Experience

2024

2024 Data Quadrant Champion

2024

11 Top Rated Capabilities

9 Top Rated Features

2024

TeamViewer Remote Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamViewer Remote.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamViewer Remote?

1% Negative

2% Neutral

97% Positive

Pros

Enables Productivity
Effective Service
Respectful
Trustworthy

Feature Ratings

Average 84

Remote Control

Discovery

Network Management

Endpoint Backup

Process Automation

Real User Monitoring

Ransomware Recovery and Removal

Patch Management

Anti Malware Signature Detection

Support for IoT Devices

Mobile Device Management

Vendor Capability Ratings

Average 83

Ease of Implementation

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Ease of Customization

Also Featured in...

Web and Video Conferencing - Enterprise

Score 8.9

View TeamViewer Remote in this category (opens in a new tab)

Remote Support

Score 8.9

View TeamViewer Remote in this category (opens in a new tab)

Enterprise Mobile Management

Score 8.0

View TeamViewer Remote in this category (opens in a new tab)

TeamViewer Remote Screenshots

TeamViewer Remote Videos

TeamViewer Remote Reviews

Thuy N.

Role: Sales Marketing
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2022

Very easy and friendly to use

Likeliness to Recommend

7 /10

What differentiates TeamViewer Remote from other similar products?

TeamViewer is very easy to use. Even though I have little knowledge of technology, I can use TeamViewer right away when I first use it. It helps to solve my problem immediately when I am not in the office or when the technical supporting person is out of office.

What is your favorite aspect of this product?

The favorite aspect of TeamViewer is the speed. I can control the other computer from my computer very easily and quickly.

What do you dislike most about this product?

Maybe it is because every time I need to access to a computer, I need someone to open that computer and send me the code. It is very inconvenient for me. I do not know if TeamViewer development team can help the users to control the computer in a more active ways. For example, each computer has an unique code and we can use TeamViewer to access the computer right away with the right code.

What recommendations would you give to someone considering this product?

It is a good software to use and helps to solve many office problem, so please use it

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Nayab F.

Role: Information Technology
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2022

TeamViewer - A way to connect remotely

Likeliness to Recommend

9 /10

What differentiates TeamViewer Remote from other similar products?

TeamViewer is very user friendly. It has lot of features. One can easily work with remote computers and solve the problems easily through TeamViewer. Some of its major features includes recording of sessions, chatting in real time, sharing of documents and links. Also to add the sessions formed are very secure as they are encrypted.

What is your favorite aspect of this product?

Connecting PCs from anywhere in the world with easy access over the internet.

What do you dislike most about this product?

There are no dislikes as such. Being a great product, it makes life easy by providing a platform for sharing screens over the web.

What recommendations would you give to someone considering this product?

I would surely recommend others to go ahead with the product as the platform is very easy to use and provides an easy way to connect with the peers in real time.

Pros

Security Protects
Helps Innovate
Continually Improving Product
Reliable

Isaías P.

Role: Student Academic
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2022

Fantastic product that makes your work easier!

Likeliness to Recommend

10 /10

What differentiates TeamViewer Remote from other similar products?

TeamViewer te ofrece una sencilla instalación. Esto te ofrece la oportunidad de que personas que no tienen altos conocimientos en el sector de las tecnologías puedan usarlo sin ningún tipo de problema.

What is your favorite aspect of this product?

TeamViewer te ofrece una baja latencia y sencillez de uso. La gestión de conexiones mediante el registro de una cuenta personal es muy potente, lo cual facilita el acceso remoto a hosts. Y por supuesto, la versión gratuita es tremendamente productiva y eficiente.

What do you dislike most about this product?

TeamViewer a día de hoy no muestra ningún aspecto negativo que me afecte personalmente.

What recommendations would you give to someone considering this product?

TeamViewer te ofrece una facilidad que pocas aplicaciones de control remoto ofrecen. Sin duda alguna, la mayor de sus ventajas es la sencillez de uso junto a una buena interfaz gráfica que te hará sentir completamente inmerso en el host remoto como si de tu propio host se tratase.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Cons

Commodity Features

TeamViewer Remote

What is TeamViewer Remote?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

TeamViewer Remote Ratings

91 Likeliness to Recommend

1 Since last award

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love TeamViewer Remote?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Remote Control Allows users access to the devices remotely, taking control of the physical screen, keyboard and other inputs.

Discovery Automated discovery and identification of devices and associated applications on the network.

Network Management Includes network device monitoring, performance analysis, and intelligent notifications.

Endpoint Backup Includes modules for backing up endpoint devices such as Laptops, PCs, and Tablets.

Process Automation The automation of the sequence of tasks within a process, to be executed without manual intervention.

Real User Monitoring Enables observation of actual end-user interactions with applications, users’ behaviours, how they navigate, and where they drop off the application.

Ransomware Recovery and Removal Recover files removed and/or encrypted by ransomware.

Patch Management Ability to deliver patches, releases, and upgrades to O/s and affiliated systems.

Anti Malware Signature Detection Comprehensive signature malware detection capabilities through threat intelligence sourcing.

Support for IoT Devices Supports the discovery, inventory, monitoring and management of IoT devices.

Mobile Device Management The ability to deploy management settings to iOS and Android devices, either corporate-issued or personally-owned.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Web and Video Conferencing - Enterprise

Remote Support

Enterprise Mobile Management

TeamViewer Remote Screenshots

image (18)

TeamViewer Remote Videos

See what's New in TeamViewer Remote

Digital Transformation in F1: Inside the Mercedes-AMG PETRONAS Factory

TeamViewer Remote Reviews

Thuy N.

Very easy and friendly to use

Likeliness to Recommend

Pros

Nayab F.

TeamViewer - A way to connect remotely

Likeliness to Recommend

Pros

Isaías P.

Fantastic product that makes your work easier!

Likeliness to Recommend

Pros

Cons

Most Popular TeamViewer Remote Comparisons

ConnectWise Automate

Pulseway

LogMeIn Central by GoTo

NinjaOne Platform

Atera

Devolutions Remote Desktop Manager

1
Since last award

1
Since last award

Feature Ratings

Remote Control

Discovery

Network Management

Endpoint Backup

Process Automation

Real User Monitoring

Ransomware Recovery and Removal

Patch Management

Anti Malware Signature Detection

Support for IoT Devices

Mobile Device Management

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Ease of Customization