TeamViewer Remote Logo Award Winner Product Badge
TeamViewer Remote Logo Award Winner Product Badge
TeamViewer

TeamViewer Remote

Composite Score
9.0 /10
CX Score
9.3 /10
TeamViewer Remote
9.0 /10

What is TeamViewer Remote?

Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.

Company Details


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Awards & Recognition

TeamViewer Remote won the following awards in the Remote Monitoring and Management category

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TeamViewer Remote Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamViewer Remote.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamViewer Remote?

1% Negative
2% Neutral
97% Positive

Pros

  • Enables Productivity
  • Effective Service
  • Respectful
  • Trustworthy

Feature Ratings

Average 84

Remote Control

87

Discovery

85

Network Management

84

Endpoint Backup

83

Process Automation

83

Real User Monitoring

83

Ransomware Recovery and Removal

83

Patch Management

82

Anti Malware Signature Detection

81

Support for IoT Devices

81

Mobile Device Management

79

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Ease of IT Administration

84

Usability and Intuitiveness

84

Quality of Features

83

Breadth of Features

83

Ease of Data Integration

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

81

Ease of Customization

79

TeamViewer Remote Reviews

Deana M.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Easy remote control from Mac to Windows

Likeliness to Recommend

9 /10

What differentiates TeamViewer Remote from other similar products?

By installing TeamViewer, you can efficiently perform remote control of any PC. It does not require complicated operations and can be operated remotely by simply entering the access code, so even those unfamiliar with PCs can easily use it. You can work remotely without having to visit the customer for delivery and maintenance of your own products. If you don't understand when you have a question, you can see the screen by connecting remotely, which leads to a solution, so the maintenance cost is low.

What is your favorite aspect of this product?

Personal computers (Mac) and Windows office computers can be easily managed remotely. The operation is fast, and the remote control can be solved faster than you can explain in words. When I started working from home and had a problem with the office PC, I was able to solve the problem using TeamViewer the same day. Even working from home, the remote control is easy, so I was able to create the materials I plan to create internally at home.

What do you dislike most about this product?

The initial setup was a bit complicated, but I think there is no way to prevent unauthorized use. Since it is heavy, it may not work on a low spec or older computer.

What recommendations would you give to someone considering this product?

You can shorten the time by directly managing a computer that cannot be explained in words by logging on to the other party's computer. You can also solve computer problems by connecting with people who are familiar with TeamViewer. The merit of being able to access computers anywhere in the world is enormous.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sachin V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Awesome remote management, completely stable.

Likeliness to Recommend

10 /10

What differentiates TeamViewer Remote from other similar products?

Stability and reliability is the key for Team viewer.Highy feature oriented.

What is your favorite aspect of this product?

Unattended access of any devices irrespective of any platforms makes it handy.

What do you dislike most about this product?

Can be bit more budget friendly.

What recommendations would you give to someone considering this product?

incomparable product, superb quality, can be suggested for any type of remote usage.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Vendor's Interest First
  • Under Delivered

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