TeamViewer Remote Logo Award Winner Product Badge
TeamViewer Remote Logo Award Winner Product Badge
TeamViewer

TeamViewer Remote

Composite Score
8.9 /10
CX Score
9.1 /10
TeamViewer Remote
8.9 /10

What is TeamViewer Remote?

Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.

Company Details


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Awards & Recognition

TeamViewer Remote won the following awards in the Web and Video Conferencing - Enterprise category

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TeamViewer Remote Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamViewer Remote.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamViewer Remote?

2% Negative
4% Neutral
94% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Transparent
  • Enables Productivity

Feature Ratings

Average 87

File Transfer

89

Screen Share

88

Audio Conferencing VoIP

87

Keyboard Mouse Control

87

Virtual Whiteboard

87

Audio Conferencing Call in Bridge

86

Video Conferencing

86

Application Share

86

Audio Controls

85

Instant Messaging

85

Facilitator Functions

84

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Ease of IT Administration

85

Quality of Features

84

Usability and Intuitiveness

84

Business Value Created

84

Ease of Data Integration

84

Breadth of Features

83

Vendor Support

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

82

Ease of Customization

81

TeamViewer Remote Reviews

Mariana B.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Flexible and competitively priced

Likeliness to Recommend

10 /10

What differentiates TeamViewer Remote from other similar products?

Screen sharing enables remote participants to access and view my desktop.

What is your favorite aspect of this product?

I can re-customize my webinar space and redesign my invitation templates.

What do you dislike most about this product?

The storage capacity could be increased.

What recommendations would you give to someone considering this product?

Easy way to interact with your teams, convey knowledge, and generate sales.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Oladapo A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

Very good application for remote support.

Likeliness to Recommend

9 /10

What differentiates TeamViewer Remote from other similar products?

Teamviewer allows for cross-platform compatibility, mobile, windows, Linux, MacOS

What is your favorite aspect of this product?

Easy to set up, no complicated configuration needed.

What do you dislike most about this product?

The free version is great, but the commercial plans are costly

What recommendations would you give to someone considering this product?

For business & IT support teams you should consider TeamViewer Tensor for better security, multi-user management, and compliance.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

abhishek g.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2025

Reliable remote support tool

Likeliness to Recommend

10 /10

What differentiates TeamViewer Remote from other similar products?

Cross-platform compatibility, high security standards, and robust remote support capabilities for both personal and business use.

What is your favorite aspect of this product?

Its seamless remote access across different devices and operating systems, ensuring smooth support and collaboration no matter the platform.

What do you dislike most about this product?

Its pricing structure, which can be costly for small businesses or individual users needing advanced features.

What recommendations would you give to someone considering this product?

I recommend specific remote access needs and ensuring that the pricing plan aligns with the features you require, as Team-Viewer offers a wide range of options based on usage.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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