What is TeamViewer Remote?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
94 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer Remote?
Pros
- Respectful
- Acts with Integrity
- Transparent
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Transfer
Screen Share
Audio Conferencing VoIP
Keyboard Mouse Control
Virtual Whiteboard
Audio Conferencing Call in Bridge
Video Conferencing
Application Share
Audio Controls
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Business Value Created
Ease of Data Integration
Breadth of Features
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
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TeamViewer Remote Reviews
Athena G.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2022
Easy to use remote control software
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
It is very easy to use for beginners. You can remotely control other computer as if you are sitting on that computer. File transfer, screen-sharing and instant chat messages are some of its good features. Very helpful user interference. You can guide the user over your phone to be connected. They work across every platform even on IOT devices. Free version is also available.
What is your favorite aspect of this product?
You can easily use it even if you are not a technophile. It is free for personal use but if you have a team you have to switch to premium. All versions are fully encrypted and safe to use. It has both features online conference and remote control software
What do you dislike most about this product?
It requires a lot of memory in the background or may crash other apps. The customer service is not very well. It’s a little bit expensive but the functions are good. Sometimes it operates very slowly. The updated version of TeamViewer has to be installed on every system in which you want to work.
What recommendations would you give to someone considering this product?
Recommended for its good features and qualities
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Oliur R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2022
Best remote support tool
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
TeamViewer is more than just a meeting software. It enables me to troubleshoot any problem from anywhere, and it is quick and accurate. It provides almost all of the necessary access, such as cursor, keyboard, and the entire system. TeamViewer allows you to conduct audio conferences as well as exchange messages and files. It is compatible with all platforms and can even be accessed from a mobile device. The security features work very well as well, as the connection giver and receiver can both choose which functions or things to grant access to.
What is your favorite aspect of this product?
My favorite feature of TeamViewer is how fast it is and how much time it saves. You only need the connection code and passcode from the receiver to be connected and ready to share files, transfer voice or messages, control the entire system, and so on. One of the best features of TeamViewer is that I can now access my office computer and files from home at any time without having to leave the house. With TeamViewer, it is simple and quick to assist team members remotely.
What do you dislike most about this product?
If you are an individual or a small business owner who wants to use Teamviewer to its full potential, it can be pricey. Also, Teamviewer pushes way too many updates with random features, which can be annoying when you need to start a session right away but Teamviewer is updating. Connection alerts are sometimes missing, and the remote session begins with silence, which should be fixed. Rather than that, it's a great piece of tool.
What recommendations would you give to someone considering this product?
If you need an accurate tool to troubleshoot problems from a remote location or from home to office, and you want to connect to different computers, share files, and have full access, you should try Teamviewer. rapid accuracy and cross-platform compatibility
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Alex G.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2022
Best Capabilities at An Affordable Cost
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
TeamViewer Meeting is not only about web meetings but also handles VoIP calls and screen sharing among other capabilities making it the best in the industry.
What is your favorite aspect of this product?
I like that TeamViewer Meeting is affordable despite being very capable. It ensures secure web conferencing. The software makes collaboration easy with features such as screen sharing and instant chat
What do you dislike most about this product?
TeamViewer Meeting offers the best or nothing when it comes to web conferencing and I have no dislikes
What recommendations would you give to someone considering this product?
For effective web meetings and business collaboration, TeamViewer Meeting is the software your business needs. It's affordable and offers great features
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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