TeamViewer Remote Logo Award Winner Product Badge
TeamViewer Remote Logo Award Winner Product Badge
TeamViewer

TeamViewer Remote

Composite Score
8.9 /10
CX Score
9.1 /10
TeamViewer Remote
8.9 /10

What is TeamViewer Remote?

Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.

Company Details


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Awards & Recognition

TeamViewer Remote won the following awards in the Web and Video Conferencing - Enterprise category

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TeamViewer Remote Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamViewer Remote.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamViewer Remote?

2% Negative
4% Neutral
94% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Transparent
  • Enables Productivity

Feature Ratings

Average 87

File Transfer

89

Screen Share

88

Audio Conferencing VoIP

87

Keyboard Mouse Control

87

Virtual Whiteboard

87

Audio Conferencing Call in Bridge

86

Video Conferencing

86

Application Share

86

Audio Controls

85

Instant Messaging

85

Facilitator Functions

84

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Ease of IT Administration

85

Quality of Features

84

Usability and Intuitiveness

84

Business Value Created

84

Ease of Data Integration

84

Breadth of Features

83

Vendor Support

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

82

Ease of Customization

81

TeamViewer Remote Reviews

Mohsin K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

The most secure and reliable meeting platform.

Likeliness to Recommend

9 /10

What differentiates TeamViewer Remote from other similar products?

Of course, video/audio call is crystal clear which gives me an HD experience. This solution is available on almost all platforms like Windows, Mac, Linux, Chrome OS, Android, iOS, and Raspberry Pi. The most essential and likeable feature is strong security and privacy, making this platform reliable and trustworthy. Just because the TeamViewer Meeting platform has built-in and optional security features like end-to-end encryptions for unbreachable privacy and no wonder it came from the world's known and trusted remote sharing platform "TeamViewer". In this app, more than 300 participants can join for meetings. So, I like this app so much.

What is your favorite aspect of this product?

UI/UX is so clean and super user-friendly. Just in one click, start meeting, invite for a meeting, share screen, record meeting, transfer file, 1x1 chat/group chat, VOIP call, and many more features. Two-factor validation guarantees the extra security design that any rethinks didn't get access to. The mobile/ iPad application is very essential for me, especially the iPad application which is handy and screen size is also moderate. There is no limitation irrespective of platform, all platforms have almost the same set of features. The technical support is also great because during this pandemic time their support team is working full-fledged.

What do you dislike most about this product?

I did not find any critical issue, so there is no complaint or dislike from my end. It is working perfectly fine for me. I would request the TeamViewer team to work on-call quality if internet bandwidth is low. At least audio quality should not get dorp. Except for this single issue, this application is working as expected. It doesn't work through the proxy servers and already mentioned lag in file transfer when file size is big. There was a speed issue while transferring the large files over it. It sometimes freezes when pc is idle.

What recommendations would you give to someone considering this product?

If someone is looking for most secure platform for online/virtual communication then without any doubt please go for TeamViewer meeting. Along with multi-platform support this platform is available in most of the language which breaks geographical barrier.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Rodrigo R.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

You should have stayed only on the Remote Support.

Likeliness to Recommend

8 /10

What differentiates TeamViewer Remote from other similar products?

It is awesome to use the Remote Control Feature.

What is your favorite aspect of this product?

Remote Control

What do you dislike most about this product?

It is just for remote control.

What recommendations would you give to someone considering this product?

Contact people that use the paid version, as see what they have to say.

Pros

  • Security Protects
  • Reliable
  • Unique Features
  • Performance Enhancing

Md. Masudul H.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

transforms the entire planet into global village

Likeliness to Recommend

10 /10

What differentiates TeamViewer Remote from other similar products?

Team viewer is a robust remote access software program.Team Viewer is available in more than 25 languages

What is your favorite aspect of this product?

People may connect to a computer from anywhere in the world, improving their productivity and adding value to the economy, which is especially important in this pandemic crisis.

What do you dislike most about this product?

Technical support scams can be perpetrated using TeamViewer and similar apps. The hacker threat may potentially pose a security threat

What recommendations would you give to someone considering this product?

People can also use the free version to accomplish some of their goals.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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