TeamViewer Remote Logo Award Winner Product Badge
TeamViewer Remote Logo Award Winner Product Badge
TeamViewer

TeamViewer Remote

Composite Score
8.9 /10
CX Score
9.1 /10
TeamViewer Remote
8.9 /10

What is TeamViewer Remote?

Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.

Company Details


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Awards & Recognition

TeamViewer Remote won the following awards in the Web and Video Conferencing - Enterprise category

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TeamViewer Remote Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamViewer Remote.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamViewer Remote?

2% Negative
4% Neutral
94% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Transparent
  • Enables Productivity

Feature Ratings

Average 87

File Transfer

89

Screen Share

88

Audio Conferencing VoIP

87

Keyboard Mouse Control

87

Virtual Whiteboard

87

Audio Conferencing Call in Bridge

86

Video Conferencing

86

Application Share

86

Audio Controls

85

Instant Messaging

85

Facilitator Functions

84

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Ease of IT Administration

85

Quality of Features

84

Usability and Intuitiveness

84

Business Value Created

84

Ease of Data Integration

84

Breadth of Features

83

Vendor Support

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

82

Ease of Customization

81

TeamViewer Remote Reviews

Areeb A.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Perfect tool for remote support.

Likeliness to Recommend

8 /10

What differentiates TeamViewer Remote from other similar products?

The IT can control my screen and get access to my system which makes it easy to download or repair any software.

What is your favorite aspect of this product?

Remote support with the IT team.

What do you dislike most about this product?

nothing to dislike.

What recommendations would you give to someone considering this product?

It is a good tool for work from home employees.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Client Friendly Policies

Murimi K.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

A Resourceful Web Conferencing Software

Likeliness to Recommend

10 /10

What differentiates TeamViewer Remote from other similar products?

TeamViewer Meeting ensures the business maintains the best connection thanks to easy and secure video conferencing capabilities. In addition this Software offers other amazing features such as VoIP calls, screen sharing, chat and other helpful features. It's the best in it's class

What is your favorite aspect of this product?

I like that with TeamViewer Meeting, we don't have to pay more to enjoy best features. With this software, video conferencing is not only easy but also secure. The additional features such as VOIP and Screen sharing among others make this software irresistible

What do you dislike most about this product?

Never had any disappointments with TeamViewer Meeting

What recommendations would you give to someone considering this product?

For all your business video conferencing needs, there is no better tool than TeamViewer Meeting. It's affordable, and offers other additional features that makes it competitive. You will as well be happy to know the software is affordable too.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Caring

Viraj P.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Efficient and easy to use

Likeliness to Recommend

9 /10

What differentiates TeamViewer Remote from other similar products?

Great quality of the features even in the free version.

What is your favorite aspect of this product?

I really appreciate TeamViewer Meeting's group meeting function, which allows you to hold a meeting with a large group of individuals. It's really user-friendly and easy to use. During meetings, the video and voice quality is outstanding.

What do you dislike most about this product?

The primary downside of TeamViewer Meeting is that you must upgrade to use all of its capabilities. Also, because few people have heard of it, there should be more instructions on how to effectively utilize all of its advantages.

What recommendations would you give to someone considering this product?

Watch all the tutorials and learn all the features to get the best out of this product.

Pros

  • Unique Features
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

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