What is TeamViewer Remote?

Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.

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Awards & Recognition

TeamViewer Remote won the following awards in the Remote Support category

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TeamViewer Remote Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamViewer Remote.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamViewer Remote?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 84

Remote Support

88

Remote Control

87

Attended and Unattended Remote Access

84

Role-Based Access Controls

81

Discovery

81

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Quality of Features

84

Business Value Created

83

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Breadth of Features

81

Vendor Support

79

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

79

Ease of Customization

76

TeamViewer Remote Reviews

Ayman A.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Fantastic product

Likeliness to Recommend

10 /10

What differentiates TeamViewer Remote from other similar products?

It's easy to use and have has a great user interfaces

What is your favorite aspect of this product?

It takes less time to get used to it

What do you dislike most about this product?

It isn't good with integrations

What recommendations would you give to someone considering this product?

Great recommended

Pros

  • Performance Enhancing
  • Saves Time
  • Client Friendly Policies
  • Acts with Integrity

Cons

  • Slower Product Innovation
  • Under Delivered
  • Leverages Incumbent Status

Rahul K.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Easy to deploy and use - TeamViewer

Likeliness to Recommend

8 /10

What differentiates TeamViewer Remote from other similar products?

It's super easy to use & provides cross platform support.

What is your favorite aspect of this product?

It's cross-platform support is the best part

What do you dislike most about this product?

Frequent lags that we experience

What recommendations would you give to someone considering this product?

If you want to quickly deploy a remote support solution that is also cost effective, team viewer is an option worth exploring.

Pros

  • Trustworthy
  • Transparent
  • Includes Product Enhancements
  • Helps Innovate

William M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Reliable tool for seamless remote access!

Likeliness to Recommend

10 /10

What differentiates TeamViewer Remote from other similar products?

eamViewer Remote stands out because it's super reliable and works across pretty much any device. Plus, it’s got strong security features and is easy to use, which makes remote access a breeze compared to some other tools

What is your favorite aspect of this product?

My favorite thing about TeamViewer has to be the security. It’s solid, so you can connect remotely without worrying about your data being at risk. It gives you that extra peace of mind

What do you dislike most about this product?

Not applicable

What recommendations would you give to someone considering this product?

I’d recommend giving it a try, especially if you need secure and reliable remote access. It's easy to set up, and the security features are top-notch. Also, take advantage of the cross-platform compatibility—it works on just about any device

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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