


What is TeamViewer Remote?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
93 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer Remote?
Pros
- Respectful
- Acts with Integrity
- Transparent
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Transfer
Screen Share
Audio Conferencing VoIP
Audio Conferencing Call in Bridge
Virtual Whiteboard
Keyboard Mouse Control
Video Conferencing
Application Share
Audio Controls
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Business Value Created
Ease of Data Integration
Breadth of Features
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
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TeamViewer Remote Reviews
FREDERICK S.
- Role: Human Resources
- Industry: Transportation
- Involvement: End User of Application
Submitted Jan 2024
secure IT system
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
TeamViewer remote removes all the barriers of location allows as to run servers maintenance from anyway.
What is your favorite aspect of this product?
TeamViewer securely connects with our IT systems, detects errors and report. It provides a seamless support in an instant way.
What do you dislike most about this product?
Slow to respond to the actions.
What recommendations would you give to someone considering this product?
TeamViewer remote monitors and manage our mobile devices to prevent unnecessary downtime and ensures stable and smooth running of IT systems
Pros
- Continually Improving Product
- Efficient Service
- Altruistic
- Over Delivered
Please tell us why you think this review should be flagged.

Aditya Y.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2023
TeamViewer a fantastic remote connect
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
TeamViewer one of the best software for every remote connect in enterprise as well as free where we need to solve any problem in the user computer by use their machine
What is your favorite aspect of this product?
Latency the best part which teamViewer gurentee the best latency ever this software provide if you comes with another enterprise version they always connect with a different session that should be very secure
What do you dislike most about this product?
Sometimes scammers are use and that was tough to handle
What recommendations would you give to someone considering this product?
I Highly recommended to use this product good in terms of cost, in terms of connectivity and you can you any machine like a cloud machine and use that
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Takunda A. M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Expensive business plans
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
Enhanced collaboration and remote support
What is your favorite aspect of this product?
Available as a desktop application, mobile app, and web browser extension
What do you dislike most about this product?
The expensive business plan pricing
What recommendations would you give to someone considering this product?
Try other alternatives with better pricing plans
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Efficient Service
- Less Effective Service
- Less Inspiring
Please tell us why you think this review should be flagged.
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