


What is TeamViewer Remote?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
94 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer Remote?
Pros
- Respectful
- Acts with Integrity
- Transparent
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Transfer
Screen Share
Audio Conferencing VoIP
Keyboard Mouse Control
Virtual Whiteboard
Audio Conferencing Call in Bridge
Video Conferencing
Application Share
Audio Controls
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Business Value Created
Ease of Data Integration
Breadth of Features
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
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TeamViewer Remote Reviews
- Role: Sales Marketing
- Industry: Communications
- Involvement: End User of Application
Submitted Nov 2022
Easy to use
Likeliness to Recommend
Pros
- Saves Time
- Respectful
- Helps Innovate
- Reliable
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Betania M.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Nov 2022
All features are self-explanatory
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
TeamViewer Meeting keeps you connected with your contacts and teams through secure video and VoIP video conferencing, instant chat, screen sharing and more across all devices and platforms, wherever you meet. Installs on your desktop computer or cell phone for quick access to all your TeamViewer contacts, enabling face-to-face HD VoIP video and audio calls, instant chat messages with your co-workers or your entire team, scheduled group meetings.
What is your favorite aspect of this product?
Desktop screen sharing and session recording - all the essential meeting tools to securely collaborate with your teams and clients, from anywhere, anytime. Keep your video conferences truly private. Rely on end-to-end encryption and other security features. Share end-to-end encrypted files with your contacts. This way, no one can see the data in transit. Staying connected and collaborating closely with your teams while working remotely is easy with TeamViewer Meeting. Keep everyone informed no matter where they're working with on-the-go meetings or scheduled calls for team updates.
What do you dislike most about this product?
May feel like the product is still in development and/or introduction stages, but has the potential to grow, there were no error messages when searching for non-existent users in my contact list. I was expecting a message stating that no contacts were found.
What recommendations would you give to someone considering this product?
Available as a standalone desktop and mobile app, TeamViewer Meeting now integrates seamlessly with TeamViewer, allowing teams to work remotely and collaborate closely from anywhere, anytime. Small and large businesses love TeamViewer Meeting for its ease of use, no training required deployment and securely encrypted meeting environment. TeamViewer Meeting works with your team's workflow to improve daily processes and productivity, so you can collaborate securely and reliably with your teams and customers around the world.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Efficient Service
Please tell us why you think this review should be flagged.

Maite P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2022
A good communication tool with quality
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
I can say that what sets it apart is how practical it is to be able to find the functions, in general the system, even on the desktop, is easy to understand. You enter with your username and password and inside you can have meetings with up to 300 people, something that greatly facilitates meetings with teams. large or even talks with the entire team in general of the organization without having to have several meetings during the day
What is your favorite aspect of this product?
What I like the most is that it is easy to understand, it can be shared from files such as making calls with advanced quality, to give a more professional impression.
What do you dislike most about this product?
I have no problem with the way this tool works, its capabilities are well deployed in both large and small organizations, being of great help to those growing organizations
What recommendations would you give to someone considering this product?
My recommendation is to evaluate this tool from a labor criteria, it could be implemented personally but as a work tool there are many more advantages
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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