TeamViewer Remote Logo Award Winner Product Badge
TeamViewer Remote Logo Award Winner Product Badge
TeamViewer

TeamViewer Remote

Composite Score
8.9 /10
CX Score
9.1 /10
TeamViewer Remote
8.9 /10

What is TeamViewer Remote?

Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.

Company Details


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Awards & Recognition

TeamViewer Remote won the following awards in the Web and Video Conferencing - Enterprise category

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TeamViewer Remote Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamViewer Remote.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamViewer Remote?

2% Negative
4% Neutral
94% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Transparent
  • Enables Productivity

Feature Ratings

Average 87

File Transfer

89

Screen Share

88

Audio Conferencing VoIP

87

Keyboard Mouse Control

87

Virtual Whiteboard

87

Audio Conferencing Call in Bridge

86

Video Conferencing

86

Application Share

86

Audio Controls

85

Instant Messaging

85

Facilitator Functions

84

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Ease of IT Administration

85

Quality of Features

84

Usability and Intuitiveness

84

Business Value Created

84

Ease of Data Integration

84

Breadth of Features

83

Vendor Support

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

82

Ease of Customization

81

TeamViewer Remote Reviews

Mohit K.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Magnificent Communication Tool

Likeliness to Recommend

10 /10

What differentiates TeamViewer Remote from other similar products?

I believe that TeamViewer meeting is an excellent communication tool. Currently, we use it in two ways to communicate internally and also for video conferencing with clients, which we can address individually to solve their questions and concerns. Thanks to this communication tool, the level of synchronization in the internal workgroup have increased, which makes our work faster and more efficient. It has also greatly improved our communication with our customers or suppliers with whom we must always keep in touch.

What is your favorite aspect of this product?

It has good video resolution and focus adaptation. Variety in forms of communication( Message, voice messages & writing). It has an excellent capacity of people in a group conference. Perfect for business.

What do you dislike most about this product?

Little connectivity in the app by phone has problems logging in and disconnects.

What recommendations would you give to someone considering this product?

Appropriate use of this tool would be to use it for internal communication in the company or to contact customers. A misuse would be to use it for something personal like communicating with your family or friends. Since I think this tool is for commercial use.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Jesse R.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Phenomenonal product! Must buy user friendly.

Likeliness to Recommend

10 /10

What differentiates TeamViewer Remote from other similar products?

It’s features and dashboard is super easy to use and user friendly setup.

What is your favorite aspect of this product?

The ease of remoting into a computer from one of our users on our company account and being able to access the computer shortcuts via the user dashboard.

What do you dislike most about this product?

Not much to dislike really! I can’t complain

What recommendations would you give to someone considering this product?

If you want a super user friendly experience get TeamViewer! We’ve used other programs in the past and so much harder to use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Unique Features

Victoria J.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

TeamViewer Meeting is an amazing meeting tool

Likeliness to Recommend

8 /10

What differentiates TeamViewer Remote from other similar products?

By introducing the Meetings add-on to its collection, TeamViewer has developed a fantastic addition to its holdings that works flawlessly. It isn't the most common meeting software, but it does have the capability to really be. The number of features and add-ons is fantastic, and it includes everything one could possibly want for a high-quality meeting or conference.

What is your favorite aspect of this product?

We really like it since it has a wide range of services including chat, calls, or web conferencing and meeting, and they accomplish your conversation goals quite well. It has played a critical role in our business, unlike many software's that offer similar features but this seems to be a -stop-shop.

What do you dislike most about this product?

There are few elements that might be improved and enhanced, such as connecting time - it's an issue that requires a lot of time and can be bothersome occasionally. The other issue is file transmission, which is handled considerably better by the older TeamViewer.

What recommendations would you give to someone considering this product?

Generally, TeamViewer is just an excellent meeting software that helps users to coordinate and supervise small to large groups of participants simultaneously. It's a really solid and high-quality tool with several settings that everyone should try.

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Inspires Innovation

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