SmartBear Software

TestComplete

Composite Score

8.4 /10

CX Score

8.6 /10

42 Reviews Write a Review

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What is TestComplete?

Scale your automated testing efforts and maximize test coverage with the powerful capabilities of TestComplete.

Company Details

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TestComplete Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TestComplete?

2% Negative

10% Neutral

88% Positive

Pros

Friendly Negotiation
Enables Productivity
Saves Time
Transparent

Feature Ratings

Average 78

Automated Testing

Development Use

Functional Testing

Performance Testing

Process Simulation

Browser Testing

Artifact Management

ALM Integration

Pipeline Integrations

Virtual Mobile Devices

Dashboards, Analytics and Reporting

Vendor Capability Ratings

Average 77

Ease of Customization

Business Value Created

Quality of Features

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Also Featured in...

Test Management

Score 7.8

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TestComplete Reviews

MADHUSUDAN G.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2025

Rich in Features and very Ease of use

Likeliness to Recommend

8 /10

What differentiates TestComplete from other similar products?

Data driven fantastic testing approach Super support

What is your favorite aspect of this product?

best Daily Regression analysis and test And ease of use makes the product very Useful

What do you dislike most about this product?

Allow single person free use

What recommendations would you give to someone considering this product?

Very Useful Tool for testing professionals

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Venkat G.

Role: Human Resources
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2025

Powerful, but tricky

Likeliness to Recommend

9 /10

What differentiates TestComplete from other similar products?

TestComplete stands out with its powerful automation capabilities, supporting both scriptless and scripted testing for mobile, web, and desktop apps. Its record-and-replay feature makes it beginner-friendly, while advanced scripting supports complex scenarios. Unlike some competitors, it offers broad technology support and integrates well with CI/CD pipelines. However, setup can be tricky, and performance may lag on large projects. Overall, it’s a versatile tool with strong automation features.

What is your favorite aspect of this product?

One of the best aspects of TestComplete is its versatile automation capabilities. The combination of scriptless record-and-replay for beginners and advanced scripting for experienced testers makes it accessible to a wide range of users. Plus, its broad technology support for mobile, web, and desktop applications allows for comprehensive testing in one platform. While it has a learning curve, its flexibility and powerful features make it a strong choice for automation.

What do you dislike most about this product?

One of the biggest downsides of TestComplete is its performance lag, especially when handling large test suites. The setup process can be complex, requiring time to configure everything properly. Additionally, object recognition issues sometimes cause flaky tests, leading to maintenance headaches. While it’s a powerful tool, improving its speed, stability, and ease of integration would make it even better.

What recommendations would you give to someone considering this product?

If you're considering TestComplete, start with the trial version to see if it fits your needs. Be prepared for a learning curve, especially with object recognition, and take the time to explore its features. If you're working with large test suites, optimizing test cases can help prevent performance issues. Make sure it integrates well with your existing tools and CI/CD pipelines. Utilizing documentation and community support will also make the experience smoother.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Nitya S.

Role: Consultant
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2025

ALL in one Automation testing solution

Likeliness to Recommend

9 /10

What differentiates TestComplete from other similar products?

Our QA team isn’t experienced in writing scripts, but TestComplete allows us to use powerful keyword tests instead of relying on click XY locations like other tools.

What is your favorite aspect of this product?

You don’t need developers to build QA automation with TestComplete. Our small team successfully covered a lot of functionality and ran tests daily.

What do you dislike most about this product?

Even small issues can disrupt the test, like a weak internet connection or slow application loading.

What recommendations would you give to someone considering this product?

It’s easy and efficient to use, allowing you to write scripts in different programming languages.

Pros

Reliable
Trustworthy
Respectful
Client Friendly Policies

Cons

Slower Product Innovation
Less Generous
Leverages Incumbent Status

TestComplete

What is TestComplete?

Company Details

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TestComplete Ratings

87 Likeliness to Recommend

95 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love TestComplete?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Automated Testing Ability to efficiently perform and execute automated tests of the software, including scripting, record and replay, codeless tests etc.

Development Use Supports integrated development environments (IDEs) to allow for easy development and debugging on mobile devices.

Functional Testing Ability to efficiently perform and execute manual tests of the software, including view and control device, app install, perform gestures etc.

Performance Testing Run tests to ensure application performs consistently and in a stable condition, including load testing, single user performance testing, network virtualization

Process Simulation Ability to simulate scenarios and environments when testing your mobile apps, including taking photos, scanning QR codes, authentication, 5G vs Wi-Fi etc.

Browser Testing Test web apps on various desktop and mobile browsers, versions, and OSs.

Artifact Management Testing artifacts can be readily created, reused, moved, and managed through baselines, reviews, approvals, releases, and audits for projects and products.

ALM Integration Integrate artifacts across ALM phases and toolsets such as requirements, analysis, design, development, and testing internally or through an out-of-the-box API.

Pipeline Integrations Ability of the platform to integrate with your Continuous Integration tools to improve efficiency and throughput.

Virtual Mobile Devices Provides multiple testing environments (Emulator and/or Simulator) to support different operating systems, legacy versions, and support for new versions.

Dashboards, Analytics and Reporting The ability to track and analyze test results such as historic & real-time error reporting, detailed & summary reporting, and data extraction.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Also Featured in...

Test Management

TestComplete Reviews

MADHUSUDAN G.

Rich in Features and very Ease of use

Likeliness to Recommend

Pros

Venkat G.

Powerful, but tricky

Likeliness to Recommend

Pros

Nitya S.

ALL in one Automation testing solution

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Automated Testing

Development Use

Functional Testing

Performance Testing

Process Simulation

Browser Testing

Artifact Management

ALM Integration

Pipeline Integrations

Virtual Mobile Devices

Dashboards, Analytics and Reporting

Vendor Capability Ratings

Ease of Customization

Business Value Created

Quality of Features

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration