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TestComplete Logo
SmartBear Software

TestComplete

Composite Score
8.4 /10
CX Score
8.6 /10
Category
TestComplete
8.4 /10

What is TestComplete?

Scale your automated testing efforts and maximize test coverage with the powerful capabilities of TestComplete.

Company Details


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TestComplete Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TestComplete?

2% Negative
10% Neutral
88% Positive

Pros

  • Friendly Negotiation
  • Enables Productivity
  • Saves Time
  • Transparent

Feature Ratings

Average 78

Automated Testing

84

Development Use

81

Functional Testing

80

Performance Testing

80

Process Simulation

79

Browser Testing

78

Artifact Management

78

ALM Integration

78

Pipeline Integrations

78

Virtual Mobile Devices

78

Dashboards, Analytics and Reporting

77

Vendor Capability Ratings

Average 77

Ease of Customization

81

Business Value Created

79

Quality of Features

79

Ease of Implementation

79

Availability and Quality of Training

78

Ease of IT Administration

76

Product Strategy and Rate of Improvement

76

Vendor Support

75

Usability and Intuitiveness

75

Breadth of Features

75

Ease of Data Integration

74

TestComplete Reviews

MADHUSUDAN G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

Rich in Features and very Ease of use

Likeliness to Recommend

8 /10

What differentiates TestComplete from other similar products?

Data driven fantastic testing approach Super support

What is your favorite aspect of this product?

best Daily Regression analysis and test And ease of use makes the product very Useful

What do you dislike most about this product?

Allow single person free use

What recommendations would you give to someone considering this product?

Very Useful Tool for testing professionals

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Venkat G.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2025

Powerful, but tricky

Likeliness to Recommend

9 /10

What differentiates TestComplete from other similar products?

TestComplete stands out with its powerful automation capabilities, supporting both scriptless and scripted testing for mobile, web, and desktop apps. Its record-and-replay feature makes it beginner-friendly, while advanced scripting supports complex scenarios. Unlike some competitors, it offers broad technology support and integrates well with CI/CD pipelines. However, setup can be tricky, and performance may lag on large projects. Overall, it’s a versatile tool with strong automation features.

What is your favorite aspect of this product?

One of the best aspects of TestComplete is its versatile automation capabilities. The combination of scriptless record-and-replay for beginners and advanced scripting for experienced testers makes it accessible to a wide range of users. Plus, its broad technology support for mobile, web, and desktop applications allows for comprehensive testing in one platform. While it has a learning curve, its flexibility and powerful features make it a strong choice for automation.

What do you dislike most about this product?

One of the biggest downsides of TestComplete is its performance lag, especially when handling large test suites. The setup process can be complex, requiring time to configure everything properly. Additionally, object recognition issues sometimes cause flaky tests, leading to maintenance headaches. While it’s a powerful tool, improving its speed, stability, and ease of integration would make it even better.

What recommendations would you give to someone considering this product?

If you're considering TestComplete, start with the trial version to see if it fits your needs. Be prepared for a learning curve, especially with object recognition, and take the time to explore its features. If you're working with large test suites, optimizing test cases can help prevent performance issues. Make sure it integrates well with your existing tools and CI/CD pipelines. Utilizing documentation and community support will also make the experience smoother.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Nitya S.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2025

ALL in one Automation testing solution

Likeliness to Recommend

9 /10

What differentiates TestComplete from other similar products?

Our QA team isn’t experienced in writing scripts, but TestComplete allows us to use powerful keyword tests instead of relying on click XY locations like other tools.

What is your favorite aspect of this product?

You don’t need developers to build QA automation with TestComplete. Our small team successfully covered a lot of functionality and ran tests daily.

What do you dislike most about this product?

Even small issues can disrupt the test, like a weak internet connection or slow application loading.

What recommendations would you give to someone considering this product?

It’s easy and efficient to use, allowing you to write scripts in different programming languages.

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Client Friendly Policies

Cons

  • Slower Product Innovation
  • Less Generous
  • Leverages Incumbent Status

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