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SmartBear Software

TestComplete

Composite Score

8.6 /10

CX Score

8.8 /10

54 Reviews Write a Review

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What is TestComplete?

Scale your automated testing efforts and maximize test coverage with the powerful capabilities of TestComplete.

Company Details

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TestComplete Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TestComplete.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TestComplete?

2% Negative

7% Neutral

91% Positive

Pros

Friendly Negotiation
Enables Productivity
Saves Time
Altruistic

Feature Ratings

Average 82

Automated Testing

Development Use

Functional Testing

Process Simulation

Performance Testing

ALM Integration

Pipeline Integrations

Browser Testing

Test Run Workflow Manager

Artifact Management

Virtual Mobile Devices

Vendor Capability Ratings

Average 80

Ease of Customization

Business Value Created

Quality of Features

Availability and Quality of Training

Ease of Implementation

Vendor Support

Ease of IT Administration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Also Featured in...

Test Management

Score 7.9

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TestComplete Reviews

Neha P.

Role: Student Academic
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2025

"Amazing software, but a bit costly sometimes."

Likeliness to Recommend

7 /10

What differentiates TestComplete from other similar products?

When my students ask why TestComplete is different from other automation tools, I tell them it’s like having a Swiss Army knife for testing. Unlike Selenium, which is limited to web applications, TestComplete covers web, desktop, and mobile testing—all in one place. Plus, it doesn’t require advanced coding skills like UFT, making it easier for beginners to get started with its record-and-playback feature. If you want a tool that’s both flexible and beginner-friendly, TestComplete is a great choice.

What is your favorite aspect of this product?

What I love about TestComplete is its balance between simplicity and power. Beginners can automate tests easily with record-and-playback, while advanced users have the flexibility to script in Python, JavaScript, or VBScript.

What do you dislike most about this product?

The one downside of TestComplete is its heavy resource usage. It can be slow, especially on large projects, and sometimes lags during test execution. For teams with limited system resources, this can be a challenge.

What recommendations would you give to someone considering this product?

Make sure your system has good performance since it can be resource-intensive. It’s a great choice if you need an all-in-one testing tool for web, desktop, and mobile without deep coding knowledge. Start with the record-and-playback feature, then gradually explore scripting for more flexibility.

Pros

Effective Service
Caring
Client Friendly Policies
Acts with Integrity

Cons

Commodity Features
Charges for Enhancements

DD P.

Role: Industry Specific Role
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2025

Reliable Automation

Likeliness to Recommend

8 /10

What differentiates TestComplete from other similar products?

It stands out with its easy-to-use scriptless test automation, broad technology support (web, desktop, mobile), and powerful AI-driven object recognition, making it highly versatile and efficient for both beginners and advanced testers.

What is your favorite aspect of this product?

I like TestComplete’s smart object recognition, which makes test automation easier and more reliable, even for changing user interfaces.

What do you dislike most about this product?

TestComplete can be resource-intensive and expensive, which might be a challenge for smaller teams or projects with limited budgets.

What recommendations would you give to someone considering this product?

Ensure TestComplete fits your project’s needs, check its pricing, test its AI-powered object recognition, and verify compatibility with your tech stack before committing.

Pros

Reliable
Enables Productivity
Efficient Service
Inspires Innovation

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Feb 2025

High reliability with data driven testing

Likeliness to Recommend

8 /10

Pros

Acts with Integrity
Reliable
Performance Enhancing
Enables Productivity

Cons

Slower Product Innovation

TestComplete

What is TestComplete?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

TestComplete Ratings

88 Likeliness to Recommend

1 Since last award

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love TestComplete?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Automated Testing Ability to efficiently perform and execute automated tests of the software, including scripting, record and replay, codeless tests etc.

Development Use Supports integrated development environments (IDEs) to allow for easy development and debugging on mobile devices.

Functional Testing Ability to efficiently perform and execute manual tests of the software, including view and control device, app install, perform gestures etc.

Process Simulation Ability to simulate scenarios and environments when testing your mobile apps, including taking photos, scanning QR codes, authentication, 5G vs Wi-Fi etc.

Performance Testing Run tests to ensure application performs consistently and in a stable condition, including load testing, single user performance testing, network virtualization

ALM Integration Integrate artifacts across ALM phases and toolsets such as requirements, analysis, design, development, and testing internally or through an out-of-the-box API.

Pipeline Integrations Ability of the platform to integrate with your Continuous Integration tools to improve efficiency and throughput.

Browser Testing Test web apps on various desktop and mobile browsers, versions, and OSs.

Test Run Workflow Manager Script, configure, execute and manage automated testing workflows, including parallel testing. Automation is initiated internally by test management solution.

Artifact Management Testing artifacts can be readily created, reused, moved, and managed through baselines, reviews, approvals, releases, and audits for projects and products.

Virtual Mobile Devices Provides multiple testing environments (Emulator and/or Simulator) to support different operating systems, legacy versions, and support for new versions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Also Featured in...

Test Management

TestComplete Reviews

Neha P.

"Amazing software, but a bit costly sometimes."

Likeliness to Recommend

Pros

Cons

DD P.

Reliable Automation

Likeliness to Recommend

Pros

High reliability with data driven testing

Likeliness to Recommend

Pros

Cons

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Virtual Mobile Devices

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