Write a review temporarily disabled. Our system flagged this request as potentially automated and has disabled form submission for security reasons. If you believe this is a mistake, please contact us. We’ll be happy to help resolve the issue.

Idera Software

TestRail

Composite Score

7.9 /10

CX Score

8.1 /10

48 Reviews Write a Review

Claim Software

What is TestRail?

A complete web-based test case management solution to efficiently manage, track, and organize your software testing efforts.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

TestRail won the following awards in the Test Management category

Filter By

Strategy and Innovation
Product Impact

Latest Award, 2025

Service Experience

2024

0 Top Rated Capabilities

1 Top Rated Features

2023

1 Top Rated Capabilities

1 Top Rated Features

2022

TestRail Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TestRail.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

96 Plan to Renew

2
Since last award

76 Satisfaction of Cost Relative to Value

3
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TestRail?

10% Negative

5% Neutral

85% Positive

Pros

Respectful
Fair
Helps Innovate
Continually Improving Product

Feature Ratings

Average 77

Analytics and Reporting

Test Coverage Analysis

Test Data Management

Test Environment Management

Test Planning

Test Case Generator

Artifact Traceability

Artifact Management

ALM Integration

Test Run Workflow Manager

Test Load Balancing

Vendor Capability Ratings

Average 76

Ease of Implementation

Ease of Data Integration

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Breadth of Features

Business Value Created

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Mobile Application Testing

Score 8.5

View TestRail in this category (opens in a new tab)

TestRail Reviews

Omer B.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2021

"Fantastic product!" its awesome and saves time

Likeliness to Recommend

7 /10

What differentiates TestRail from other similar products?

its user interface and business flows are much less complex as compared to other products in the market.

What is your favorite aspect of this product?

Easily able to create test runs and using API you can use it with your automation tools which save a lot of your time in terms of updating up your manual results.

What do you dislike most about this product?

A UI needs to get updated.

What recommendations would you give to someone considering this product?

Ease of using it and API documentation is good enough that they can be implemented which will save your manual updating of your results.

Pros

Caring
Respectful
Helps Innovate
Reliable

Steffen L.

Role: Information Technology
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2021

Nice integration with JIRA and well documented API

Likeliness to Recommend

8 /10

What differentiates TestRail from other similar products?

It‘s very intuitive to use it. And puts a lot of power to Test Management beeing integrated in the Software Delivery Lifecycle.

What is your favorite aspect of this product?

This definitely a state of the art way to manage tests in times of agile software development

What do you dislike most about this product?

No special support for BDD

What recommendations would you give to someone considering this product?

If you are already using Jira and Confluence, it‘s a good idea to use this tool.

Pros

Enables Productivity
Efficient Service
Effective Service
Caring

Cons

Less Friendly Negotiation
Less Generous
Vendor's Interest First

Role: Information Technology
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Mar 2021

Great product, and a User friendly UI

Likeliness to Recommend

8 /10

Pros

Respectful
Helps Innovate
Reliable
Performance Enhancing

TestRail

What is TestRail?

Company Details

Need Assistance?

Awards & Recognition

TestRail Ratings

85 Likeliness to Recommend

1 Since last award

96 Plan to Renew

2 Since last award

76 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love TestRail?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Analytics and Reporting Aggregated visual reporting of testing progress, results and insights through real-time, dynamic dashboards with customizable reporting widgets.

Test Coverage Analysis Pinpoint the sources of test failures and defects by granularly dissecting test runs, test cases and other testing artifacts and requirements.

Test Data Management Secured management and access of test data.

Test Environment Management Provision, monitor, refresh, and tear down test environments. Teams can track all environment resources from a centralized dashboard and repository.

Test Planning Build test cycles and phases, define milestones to coordinate dependencies and releases, and then assign resources to execute the planned tests.

Test Case Generator Automatically generate test cases directly from requirements, the source code, recordings of user actions, and visual and graphical workflows and models.

Artifact Traceability Trace testing artifacts, such as test cases and scripts, forward to test runs and issues that need to be fixed, and backwards to the functional and non function

Artifact Management Test artifacts can be readily created, reused, moved, and managed in a structured format, such as folder, heirarchical, and context-driven formats.

ALM Integration Real-time integration with 3rd party ALM and other software delivery tools such as Build, Deploy, Test and Requirements Management.

Test Run Workflow Manager Script, configure, execute and manage automated testing workflows, including parallel testing.

Test Load Balancing Intelligently distribute testing load across system clusters to achieve high testing performance.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Mobile Application Testing

TestRail Reviews

Omer B.

"Fantastic product!" its awesome and saves time

Likeliness to Recommend

Pros

Steffen L.

Nice integration with JIRA and well documented API

Likeliness to Recommend

Pros

Cons

Great product, and a User friendly UI

Likeliness to Recommend

Pros

Most Popular TestRail Comparisons

Azure DevOps

Selenium

Parasoft DTP

Postman

OpenText Software Delivery Management

Inflectra SpiraTeam

1
Since last award

2
Since last award

3
Since last award

Feature Ratings

Analytics and Reporting

Test Coverage Analysis

Test Data Management

Test Environment Management

Test Planning

Test Case Generator

Artifact Traceability

Artifact Management

ALM Integration

Test Run Workflow Manager

Test Load Balancing

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Breadth of Features

Business Value Created

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support