Write a review temporarily disabled. Our system flagged this request as potentially automated and has disabled form submission for security reasons. If you believe this is a mistake, please contact us. We’ll be happy to help resolve the issue.

Idera Software

TestRail

Composite Score

7.9 /10

CX Score

8.1 /10

48 Reviews Write a Review

Claim Software

What is TestRail?

A complete web-based test case management solution to efficiently manage, track, and organize your software testing efforts.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

TestRail won the following awards in the Test Management category

Filter By

Strategy and Innovation
Product Impact

Latest Award, 2025

Service Experience

2024

0 Top Rated Capabilities

1 Top Rated Features

2023

1 Top Rated Capabilities

1 Top Rated Features

2022

TestRail Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TestRail.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

96 Plan to Renew

2
Since last award

76 Satisfaction of Cost Relative to Value

3
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TestRail?

10% Negative

5% Neutral

85% Positive

Pros

Respectful
Fair
Helps Innovate
Continually Improving Product

Feature Ratings

Average 77

Analytics and Reporting

Test Coverage Analysis

Test Data Management

Test Environment Management

Test Planning

Test Case Generator

Artifact Traceability

Artifact Management

ALM Integration

Test Run Workflow Manager

Test Load Balancing

Vendor Capability Ratings

Average 76

Ease of Implementation

Ease of Data Integration

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Breadth of Features

Business Value Created

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Mobile Application Testing

Score 8.5

View TestRail in this category (opens in a new tab)

TestRail Reviews

Role: Finance
Industry: Insurance
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Mar 2025

Test rail reviewed

Likeliness to Recommend

9 /10

Pros

Generous Negotitation
Over Delivered
Transparent
Includes Product Enhancements

Daniel E.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2025

The Ultimate Test Management Tool

Likeliness to Recommend

8 /10

What differentiates TestRail from other similar products?

This software is specially designed to check the accuracy of the software, deal with the testing, and identify the drawbacks of the software. This includes the repetition of tests that identify the defects. It is usually a deep testing tool whose features are usually not offered by other software that differentiates it from others.

What is your favorite aspect of this product?

Its detailed reporting and debugging capability make it a favorite software to go with. It's an on-the-go software. It provides good testing tools that quickly and effectively pinpoint the bug within the software. Its ability to trace errors is a time saver that acts as a troubleshooter for the issues. It makes debugging easier and faster.

What do you dislike most about this product?

Its complexity and lack of flexibility limit its use. It consumes a lot of time and manual effort that can be complex. It doesn't fit according to different projects, it supports only certain frameworks that increase its complexity.

What recommendations would you give to someone considering this product?

Consideration of needs and demands before its usage is very important. Selection of tools according to needs and purpose should be focused. Test reporting can help to improve the decisions. Automation support reduces the effort and saves time allowing us to work on other processes as well.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

Kanika R.

Role: Information Technology
Industry: Entertainment
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

Excellent product

Likeliness to Recommend

10 /10

What differentiates TestRail from other similar products?

TestRail is known for its clean and intuitive UI, making it easy for testers and teams to adopt and use effectively.

What is your favorite aspect of this product?

the ability to create custom reports tailored to specific project needs ensures that teams always have actionable insights at their fingertips.

What do you dislike most about this product?

TestRail is relatively expensive, especially for small teams or startups with limited budgets.

What recommendations would you give to someone considering this product?

Determine the size and complexity of your projects. TestRail is robust but may be overkill for very small teams or simple projects.

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Efficient Service

TestRail

What is TestRail?

Company Details

Need Assistance?

Awards & Recognition

TestRail Ratings

85 Likeliness to Recommend

1 Since last award

96 Plan to Renew

2 Since last award

76 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love TestRail?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Analytics and Reporting Aggregated visual reporting of testing progress, results and insights through real-time, dynamic dashboards with customizable reporting widgets.

Test Coverage Analysis Pinpoint the sources of test failures and defects by granularly dissecting test runs, test cases and other testing artifacts and requirements.

Test Data Management Secured management and access of test data.

Test Environment Management Provision, monitor, refresh, and tear down test environments. Teams can track all environment resources from a centralized dashboard and repository.

Test Planning Build test cycles and phases, define milestones to coordinate dependencies and releases, and then assign resources to execute the planned tests.

Test Case Generator Automatically generate test cases directly from requirements, the source code, recordings of user actions, and visual and graphical workflows and models.

Artifact Traceability Trace testing artifacts, such as test cases and scripts, forward to test runs and issues that need to be fixed, and backwards to the functional and non function

Artifact Management Test artifacts can be readily created, reused, moved, and managed in a structured format, such as folder, heirarchical, and context-driven formats.

ALM Integration Real-time integration with 3rd party ALM and other software delivery tools such as Build, Deploy, Test and Requirements Management.

Test Run Workflow Manager Script, configure, execute and manage automated testing workflows, including parallel testing.

Test Load Balancing Intelligently distribute testing load across system clusters to achieve high testing performance.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Mobile Application Testing

TestRail Reviews

Test rail reviewed

Likeliness to Recommend

Pros

Daniel E.

The Ultimate Test Management Tool

Likeliness to Recommend

Pros

Kanika R.

Excellent product

Likeliness to Recommend

Pros

Most Popular TestRail Comparisons

Azure DevOps

Selenium

Parasoft DTP

Postman

OpenText Software Delivery Management

Inflectra SpiraTeam

1
Since last award

2
Since last award

3
Since last award

Feature Ratings

Analytics and Reporting

Test Coverage Analysis

Test Data Management

Test Environment Management

Test Planning

Test Case Generator

Artifact Traceability

Artifact Management

ALM Integration

Test Run Workflow Manager

Test Load Balancing

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Breadth of Features

Business Value Created

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support