Idera Software

TestRail

Composite Score

8.5 /10

CX Score

8.8 /10

41 Reviews Write a Review

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What is TestRail?

A complete web-based test case management solution to efficiently manage, track, and organize your software testing efforts.

Company Details

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Awards & Recognition

TestRail won the following awards in the Mobile Application Testing category

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2024 Data Quadrant Champion

Latest Award, 2024

1 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Service Experience
Contract Negotiation
Conflict Resolution

2024

2 Top Rated Capabilities

5 Top Rated Features

2023

TestRail Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TestRail.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

75 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TestRail?

0% Negative

0% Neutral

100% Positive

Pros

Effective Service
Reliable
Trustworthy
Respectful

Feature Ratings

Average 79

Functional Testing

Dashboards, Analytics and Reporting

Test Run Workflow Manager

Mobile Security Testing

Browser Testing

Automated Testing

Performance Testing

3rd Party Testing Tool Integration

Process Simulation

Pipeline Integrations

Development Use

Vendor Capability Ratings

Average 78

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Vendor Support

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Also Featured in...

Test Management

Score 7.9

View TestRail in this category (opens in a new tab)

TestRail Reviews

Aravindhan K.

Role: Finance
Industry: Agriculture
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Jun 2025

Efficient and User-Friendly Test Management Tools

Likeliness to Recommend

9 /10

What differentiates TestRail from other similar products?

Easy to Use – Clean, intuitive UI for quick navigation. Detailed Test Management – Create and organize test cases with rich formatting and custom fields. Great Reporting – Built-in real-time reports and test progress tracking. Strong Integrations – Seamlessly connects with Jira, CI/CD tools like Jenkins, and more

What is your favorite aspect of this product?

Good to ide and user friendly

What do you dislike most about this product?

Not good in the product

What recommendations would you give to someone considering this product?

Make sure TestRail integrates well with your existing tools like Jira, Jenkins, Git, or CI/CD pipelines

Pros

Continually Improving Product
Reliable
Performance Enhancing
Inspires Innovation

Cedric H.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2025

Robust Test Case Management Tool

Likeliness to Recommend

7 /10

What differentiates TestRail from other similar products?

TestRail enables us to real-time test tracking by offering a comprehensive dashboard, which is more in-depth as compare to its competitors. It also allows us to gather data from different sources into a single source. It offers better CI/CD integration capabilities and an in-built API for test automation. Moreover, its customizable workflows and visual reporting system make this tool more efficient and reliable.

What is your favorite aspect of this product?

TestRail provides real-time reporting and analytical capabilities. Its live dashboard provides us with an immediate view of the test execution process. By this, I can identify the issues encountered across different mobile devices. For more ease of its users, TestRail facilitates us with both cloud-based and on-premise deployment. Such a level of flexibility is highly beneficial in dealing with sensitive issues related to security.

What do you dislike most about this product?

TestRail is highly structured and works well for scripted test cases, but lacks in-built examining testing tools like session-based test management, mind maps, or in-app defect logging. This area is very important for test execution efficiency.

What recommendations would you give to someone considering this product?

It is suggested to regulate and optimize test cases to maintain efficiency and accuracy. Since TestRail lacks real-time collaboration features, considering integrating it with other software would improve tester-developer communication. It is best for providing visibility to the mobile QA workflow.

Pros

Continually Improving Product
Unique Features
Acts with Integrity
Generous Negotitation

Rajdeep P.

Role: Industry Specific Role
Industry: Electronics
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

Powerful Test Management with Seamless Integration

Likeliness to Recommend

9 /10

What differentiates TestRail from other similar products?

It stands out for its user friendly interface, comprehensive test management, and customizable.

What is your favorite aspect of this product?

Its seamless integration with tools like JIRA and CI/CD pipelines, enabling efficient collaboration and automated workflows.

What do you dislike most about this product?

The learning curve for users can be steep due to the wide range of features and settings.

What recommendations would you give to someone considering this product?

Should Recommend to everyone for automation testing.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

TestRail

What is TestRail?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

TestRail Ratings

87 Likeliness to Recommend

1 Since last award

98 Plan to Renew

1 Since last award

75 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love TestRail?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Functional Testing Ability to efficiently perform and execute manual tests of the software, including view and control device, app install, perform gestures etc.

Dashboards, Analytics and Reporting The ability to track and analyze test results such as historic & real-time error reporting, detailed & summary reporting, and data extraction.

Test Run Workflow Manager Script, configure, execute and manage automated testing workflows, including parallel testing. Automation is initiated internally by test management solution.

Mobile Security Testing Verify and validate mobile applications abide to security and confidentiality standards, policies and controls to prevent unauthorized access.

Browser Testing Test web apps on various desktop and mobile browsers, versions, and OSs.

Automated Testing Ability to efficiently perform and execute automated tests of the software, including scripting, record and replay, codeless tests etc.

Performance Testing Run tests to ensure application performs consistently and in a stable condition, including load testing, single user performance testing, network virtualization

3rd Party Testing Tool Integration Out-of-the-box support the management, orchestration and facilitation of mobile application testing involving 3rd party open source or proprietary tools.

Process Simulation Ability to simulate scenarios and environments when testing your mobile apps, including taking photos, scanning QR codes, authentication, 5G vs Wi-Fi etc.

Pipeline Integrations Ability of the platform to integrate with your Continuous Integration tools to improve efficiency and throughput.

Development Use Supports integrated development environments (IDEs) to allow for easy development and debugging on mobile devices.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Test Management

TestRail Reviews

Aravindhan K.

Efficient and User-Friendly Test Management Tools

Likeliness to Recommend

Pros

Cedric H.

Robust Test Case Management Tool

Likeliness to Recommend

Pros

Rajdeep P.

Powerful Test Management with Seamless Integration

Likeliness to Recommend

Pros

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Feature Ratings

Functional Testing

Dashboards, Analytics and Reporting

Test Run Workflow Manager

Mobile Security Testing

Browser Testing

Automated Testing

Performance Testing

3rd Party Testing Tool Integration

Process Simulation

Pipeline Integrations

Development Use

Vendor Capability Ratings

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Vendor Support

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization