
What is TestRail?
A complete web-based test case management solution to efficiently manage, track, and organize your software testing efforts.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
75 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TestRail?
Pros
- Effective Service
- Reliable
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Functional Testing
Dashboards, Analytics and Reporting
Test Run Workflow Manager
Mobile Security Testing
Browser Testing
Automated Testing
Performance Testing
3rd Party Testing Tool Integration
Process Simulation
Pipeline Integrations
Development Use
Vendor Capability Ratings
Quality of Features
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Vendor Support
Availability and Quality of Training
Business Value Created
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
TestRail Reviews
Sanjeev K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Easy to use and very useful for test cases
Likeliness to Recommend
What differentiates TestRail from other similar products?
Test rail has many features to run and manage the test cases in detail and we can easily integrate it with JIRA
What is your favorite aspect of this product?
Management of test cases and JIRA integration
What do you dislike most about this product?
Nothing i can think of
What recommendations would you give to someone considering this product?
Very useful tool for test cases management
Pros
- Transparent
- Appreciates Incumbent Status
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.

Himanshu P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2022
Likeliness to Recommend
What differentiates TestRail from other similar products?
We can easily add multiple test results for using mass action button on the test run page.
What is your favorite aspect of this product?
The Milestones are a great way to track test runs in every environment.
What do you dislike most about this product?
The user interface seems to be a bit confusing type for the new user, it requires basic training.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.

Ramaseshan N.
- Role: Information Technology
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted May 2022
Easy to Use and a Fantastic product nice features
Likeliness to Recommend
What differentiates TestRail from other similar products?
TestRail is a program that's very neat and great for creating test cases and the tools help throughout the application development lifecycle. Running tests to ensure the app will meet our customer needs, deploying the product on our servers, and they have monitoring tools that work great on TestRail and that I use to make sure our application runs smoothly. I like that it has a variety of testing that can be used depending on what phase of the application lifecycle I'm in, such as automated, scripted, or exploratory. These are all saved, and I can scroll through the history of every test and get reports on them or see what team.
What is your favorite aspect of this product?
I recommend TestRail to large teams that manage their automated tests and analyze their application lifecycle, all in the same program. It's great for integrating similar phases of work in the same interface, making it easier to keep track of your progress and how your tests go. This tool has literally saved hours of manual efforts in maintaining the tests in Excel sheets which eventually get lost or go out of track. I highly recommend this tool to every Testing organization.
What do you dislike most about this product?
Although their tools are good and helpful, work perfectly, and cater to my needs, their UI is not intuitive and lacks a lot of easiness and guides to help solve questions. Its interface looks like it doesn't get constant updates which makes it hard to navigate screens between one another, making it seem tedious and confusing. In addition to that, the support team has taken a long time (sometimes need to wait for more than a week )to reply to the issues we've had in the past.
What recommendations would you give to someone considering this product?
With TestRail, we can run tests on every application, and it has been a critical factor in our software release. In case a problem arises, we can also track back to these tests to figure out what went wrong and what we can do to fix it. We've benefitted from the extensive and detailed reports as it allows us to track our progress and our work, and our teamwork. These reports are delivered in the form of dashboards which can also be shared through a link in case someone that's not in our team needs to revise it, and you can select which metrics you want to study and analyze in each report. Overall, TestRail has worked for us.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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