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Idera Software

TestRail

Composite Score

8.5 /10

CX Score

8.8 /10

42 Reviews Write a Review

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What is TestRail?

A complete web-based test case management solution to efficiently manage, track, and organize your software testing efforts.

Company Details

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Awards & Recognition

TestRail won the following awards in the Mobile Application Testing category

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2025 Emotional Footprint Champion

Latest Award, 2025

Contract Negotiation

Latest Award, 2025

2024 Data Quadrant Champion

2024

1 Top Rated Capabilities

3 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Service Experience
Contract Negotiation
Conflict Resolution

2024

2 Top Rated Capabilities

5 Top Rated Features

2023

TestRail Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TestRail.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

75 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TestRail?

0% Negative

0% Neutral

100% Positive

Pros

Effective Service
Reliable
Trustworthy
Respectful

Feature Ratings

Average 79

Functional Testing

Dashboards, Analytics and Reporting

Test Run Workflow Manager

Mobile Security Testing

Browser Testing

Automated Testing

Process Simulation

Performance Testing

3rd Party Testing Tool Integration

Pipeline Integrations

Development Use

Vendor Capability Ratings

Average 78

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Vendor Support

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Also Featured in...

Test Management

Score 7.9

View TestRail in this category (opens in a new tab)

TestRail Reviews

Paras R.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

A vast tool for enhancing the testing capabilities

Likeliness to Recommend

10 /10

What differentiates TestRail from other similar products?

This well- liked option among testers is due to its emphasis on effective test case management, reporting, and communication tools. To further streamline the testing process and boost overall productivity, Testrail also interacts effortlessly with a number of ALM tools and defect tracking systems.

What is your favorite aspect of this product?

Its UI is well- known for being user-friendly, which makes it simple for testers to use and navigate. Teams can customize the application to meet their own demands and workflows because to its great degree of customization. It streamlines the testing process by integrating easily with a number of different technologies, including version control systems, issue tracking systems, and test automation frameworks. Vast analytics and reporting capabilities that support patterns, and making data- driven choices. It facilitates teamwork by making it simple to assign tasks, discuss test cases, and monitor progress.

What do you dislike most about this product?

One of its primary shortcomings, in my experience as a software tester, is the extent of its customization choices. Although it provides a strong framework for test case management, customizing the platform to satisfy certain reporting or workflow requirements can be difficult. Performance problems have also been noted sometimes especially while working on complicated projects or big test suites. These restrictions can occasionally reduce Testrail's usefulness in particular testing situations, even though it is still a useful tool.

What recommendations would you give to someone considering this product?

I advice assessing the priorities and requirements for your particular testing. Take into account elements like the reporting tools, integration potential, and platform's ease of use. Reading customer reviews and testimonials might also be beneficial in order to understand other people's experiences. Additionally, utilizing a free trial can give you direct experience and assist in deciding if it is the best option for your company.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Nikolay V.

Role: Information Technology
Industry: Entertainment
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2024

Great features

Likeliness to Recommend

10 /10

What differentiates TestRail from other similar products?

Easy to use, easy to integrate, easy to learn how to use

What is your favorite aspect of this product?

it is super easy to use daily, many different features and fast UI

What do you dislike most about this product?

sometimes hard to input the test cases into the tool

What recommendations would you give to someone considering this product?

you should definitely purchase it, its a great tool to use daily, easy to integrate with JIRA

Pros

Continually Improving Product
Reliable
Unique Features
Efficient Service

Bughtha Prakash R.

Role: Operations
Industry: Engineering
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Apr 2024

Great toll for QA testing - TestRail

Likeliness to Recommend

9 /10

What differentiates TestRail from other similar products?

It is easy use and saves time and increasing performance making it beneficial for tracking test progress, managing test cycles and managing insightful reports.

What is your favorite aspect of this product?

Test Reports and Ease in use of product for QA team.

What do you dislike most about this product?

Nothing to dislike.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

TestRail

What is TestRail?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

TestRail Ratings

87 Likeliness to Recommend

98 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love TestRail?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Functional Testing Ability to efficiently perform and execute manual tests of the software, including view and control device, app install, perform gestures etc.

Dashboards, Analytics and Reporting The ability to track and analyze test results such as historic & real-time error reporting, detailed & summary reporting, and data extraction.

Test Run Workflow Manager Script, configure, execute and manage automated testing workflows, including parallel testing. Automation is initiated internally by test management solution.

Mobile Security Testing Verify and validate mobile applications abide to security and confidentiality standards, policies and controls to prevent unauthorized access.

Browser Testing Test web apps on various desktop and mobile browsers, versions, and OSs.

Automated Testing Ability to efficiently perform and execute automated tests of the software, including scripting, record and replay, codeless tests etc.

Process Simulation Ability to simulate scenarios and environments when testing your mobile apps, including taking photos, scanning QR codes, authentication, 5G vs Wi-Fi etc.

Performance Testing Run tests to ensure application performs consistently and in a stable condition, including load testing, single user performance testing, network virtualization

3rd Party Testing Tool Integration Out-of-the-box support the management, orchestration and facilitation of mobile application testing involving 3rd party open source or proprietary tools.

Pipeline Integrations Ability of the platform to integrate with your Continuous Integration tools to improve efficiency and throughput.

Development Use Supports integrated development environments (IDEs) to allow for easy development and debugging on mobile devices.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Test Management

TestRail Reviews

Paras R.

A vast tool for enhancing the testing capabilities

Likeliness to Recommend

Pros

Nikolay V.

Great features

Likeliness to Recommend

Pros

Bughtha Prakash R.

Great toll for QA testing - TestRail

Likeliness to Recommend

Pros

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Feature Ratings

Functional Testing

Dashboards, Analytics and Reporting

Test Run Workflow Manager

Mobile Security Testing

Browser Testing

Automated Testing

Process Simulation

Performance Testing

3rd Party Testing Tool Integration

Pipeline Integrations

Development Use

Vendor Capability Ratings

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Vendor Support

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization