Idera Software

TestRail

Composite Score

8.5 /10

CX Score

8.8 /10

41 Reviews Write a Review

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What is TestRail?

A complete web-based test case management solution to efficiently manage, track, and organize your software testing efforts.

Company Details

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Awards & Recognition

TestRail won the following awards in the Mobile Application Testing category

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2024 Data Quadrant Champion

Latest Award, 2024

1 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Service Experience
Contract Negotiation
Conflict Resolution

2024

2 Top Rated Capabilities

5 Top Rated Features

2023

TestRail Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TestRail.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

75 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TestRail?

0% Negative

0% Neutral

100% Positive

Pros

Effective Service
Reliable
Trustworthy
Respectful

Feature Ratings

Average 79

Functional Testing

Dashboards, Analytics and Reporting

Test Run Workflow Manager

Mobile Security Testing

Browser Testing

Automated Testing

Performance Testing

3rd Party Testing Tool Integration

Process Simulation

Pipeline Integrations

Development Use

Vendor Capability Ratings

Average 78

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Vendor Support

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Also Featured in...

Test Management

Score 7.9

View TestRail in this category (opens in a new tab)

TestRail Reviews

Ashish A.

Role: Information Technology
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

Easy to use, intuitive and simple UI

Likeliness to Recommend

8 /10

What differentiates TestRail from other similar products?

Ease of use, ability to create test runs, good reporting for test runs, ability to create suites, Fast compared to others

What is your favorite aspect of this product?

Reporting and ease of use

What do you dislike most about this product?

Pricing is on the higher side and integration with Clickup is not possible

What recommendations would you give to someone considering this product?

If you have a testing team and Jira as your Project Management, feel free to use TestRail

Pros

Reliable
Trustworthy
Efficient Service
Effective Service

Daniel E.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2025

The Ultimate Test Management Tool

Likeliness to Recommend

8 /10

What differentiates TestRail from other similar products?

This software is specially designed to check the accuracy of the software, deal with the testing, and identify the drawbacks of the software. This includes the repetition of tests that identify the defects. It is usually a deep testing tool whose features are usually not offered by other software that differentiates it from others.

What is your favorite aspect of this product?

Its detailed reporting and debugging capability make it a favorite software to go with. It's an on-the-go software. It provides good testing tools that quickly and effectively pinpoint the bug within the software. Its ability to trace errors is a time saver that acts as a troubleshooter for the issues. It makes debugging easier and faster.

What do you dislike most about this product?

Its complexity and lack of flexibility limit its use. It consumes a lot of time and manual effort that can be complex. It doesn't fit according to different projects, it supports only certain frameworks that increase its complexity.

What recommendations would you give to someone considering this product?

Consideration of needs and demands before its usage is very important. Selection of tools according to needs and purpose should be focused. Test reporting can help to improve the decisions. Automation support reduces the effort and saves time allowing us to work on other processes as well.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

MADHUSUDAN G.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2025

BEST IN IT WORLD OF TESTING

Likeliness to Recommend

10 /10

What differentiates TestRail from other similar products?

Updated and Easy

What is your favorite aspect of this product?

Ease of Use

What do you dislike most about this product?

Color of interface 😛

What recommendations would you give to someone considering this product?

Must have product, need of the hour for testers

Pros

Helps Innovate
Reliable
Performance Enhancing
Effective Service

TestRail

What is TestRail?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

TestRail Ratings

87 Likeliness to Recommend

1 Since last award

98 Plan to Renew

1 Since last award

75 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love TestRail?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Functional Testing Ability to efficiently perform and execute manual tests of the software, including view and control device, app install, perform gestures etc.

Dashboards, Analytics and Reporting The ability to track and analyze test results such as historic & real-time error reporting, detailed & summary reporting, and data extraction.

Test Run Workflow Manager Script, configure, execute and manage automated testing workflows, including parallel testing. Automation is initiated internally by test management solution.

Mobile Security Testing Verify and validate mobile applications abide to security and confidentiality standards, policies and controls to prevent unauthorized access.

Browser Testing Test web apps on various desktop and mobile browsers, versions, and OSs.

Automated Testing Ability to efficiently perform and execute automated tests of the software, including scripting, record and replay, codeless tests etc.

Performance Testing Run tests to ensure application performs consistently and in a stable condition, including load testing, single user performance testing, network virtualization

3rd Party Testing Tool Integration Out-of-the-box support the management, orchestration and facilitation of mobile application testing involving 3rd party open source or proprietary tools.

Process Simulation Ability to simulate scenarios and environments when testing your mobile apps, including taking photos, scanning QR codes, authentication, 5G vs Wi-Fi etc.

Pipeline Integrations Ability of the platform to integrate with your Continuous Integration tools to improve efficiency and throughput.

Development Use Supports integrated development environments (IDEs) to allow for easy development and debugging on mobile devices.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Test Management

TestRail Reviews

Ashish A.

Easy to use, intuitive and simple UI

Likeliness to Recommend

Pros

Daniel E.

The Ultimate Test Management Tool

Likeliness to Recommend

Pros

MADHUSUDAN G.

BEST IN IT WORLD OF TESTING

Likeliness to Recommend

Pros

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Feature Ratings

Functional Testing

Dashboards, Analytics and Reporting

Test Run Workflow Manager

Mobile Security Testing

Browser Testing

Automated Testing

Performance Testing

3rd Party Testing Tool Integration

Process Simulation

Pipeline Integrations

Development Use

Vendor Capability Ratings

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Breadth of Features

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Availability and Quality of Training

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