Textmagic Ltd.

Textmagic

Composite Score

7.7 /10

CX Score

7.7 /10

28 Reviews Write a Review

Claim Software

What is Textmagic?

Textmagic is a business text-messaging service for sending notifications, alerts, reminders, confirmations and SMS marketing campaigns. We provide a popular SMS text messaging service used by businesses worldwide (the USA, UK, Canada & Australia). The tool makes it easy to send notifications, alerts, reminders, confirmations, and SMS marketing campaigns.

Company Details

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Awards & Recognition

Textmagic won the following awards in the SMS Marketing category

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4 Top Rated Capabilities

3 Top Rated Features

2024

6 Top Rated Capabilities

3 Top Rated Features

2023

2022 Data Quadrant Gold Medalist

2022

6 Top Rated Capabilities

4 Top Rated Features

2022

Textmagic Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Textmagic.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

3
Since last award

91 Plan to Renew

5
Since last award

86 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Textmagic?

6% Negative

0% Neutral

94% Positive

Pros

Client Friendly Policies
Acts with Integrity
Generous Negotitation
Helps Innovate

Feature Ratings

Average 84

Text Messaging

Scheduled Messaging

Marketing Analytics

Communication Archive

Opt-in

Mobile Marketing Management

Social Media Marketing Management

Loyalty Promotions Management

Application Integration

Mobile Payments

Surveys Feedback

Vendor Capability Ratings

Average 81

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Business Value Created

Availability and Quality of Training

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Usability and Intuitiveness

Vendor Support

Textmagic Screenshots

Textmagic Videos

Textmagic Reviews

Philip M.

Role: C-Level
Industry: Telecommunications
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2021

Great product but like everything has its kinks.

Likeliness to Recommend

6 /10

What differentiates Textmagic from other similar products?

It all seems the same to me

What is your favorite aspect of this product?

The ease of use for me and the access to information

What do you dislike most about this product?

The price and the configuration

What recommendations would you give to someone considering this product?

Search around before jumping into a decision

Pros

Enables Productivity
Efficient Service
Caring
Respectful

Textmagic

What is Textmagic?

Company Details

Need Assistance?

Awards & Recognition

2022 Data Quadrant Gold Medalist

Textmagic Ratings

91 Likeliness to Recommend

3 Since last award

91 Plan to Renew

5 Since last award

86 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Textmagic?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Text Messaging The capability to send messages by SMS in addition to email.

Scheduled Messaging Scheduling of one-time, multiple, or repeated messaging.

Marketing Analytics Predictive analytics, machine learning, data ingestion and visualization; data segmentation; assign attributes to unstructured data; work from segmented data.

Communication Archive Includes complete conversation or thread archiving capabilities for historical reporting, investigation, audit, and compliance purposes.

Opt-in Provides an opt-in option for potential subscribers.

Mobile Marketing Management Includes ability to manage SMS, mobile application marketing, and push notifications on a variety of end user devices.

Social Media Marketing Management Ability to push content and pull leads from popular social media networks and manage social properties; aggregate and analyze social data for trend reporting.

Loyalty Promotions Management The solution has a comprehensive loyalty module that also supports both fixed and real-time promotions, impacting pricing or product availability

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Mobile Payments The ability to process mobile payments from a mobile wallet or other mobile phone payment app

Surveys Feedback Enables surveys/feedback forms to be sent to customers​

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Textmagic Screenshots

[1920] Homepage

10DLC and Toll free

Compose screen

Contacts page

New SMS messenger

Reports page

SMS surveys

SMS templates

Textmagic iOS and Android Apps

Textmagic Videos

Textmagic Reviews

Philip M.

Great product but like everything has its kinks.

Likeliness to Recommend

Pros

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Feature Ratings

Text Messaging

Scheduled Messaging

Marketing Analytics

Communication Archive

Opt-in

Mobile Marketing Management

Social Media Marketing Management

Loyalty Promotions Management

Application Integration

Mobile Payments

Surveys Feedback

Vendor Capability Ratings

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Business Value Created

Availability and Quality of Training

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Usability and Intuitiveness

Vendor Support