ThoughtFarmer Customer Reviews 2025

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ThoughtFarmer

Composite Score

7.4 /10

CX Score

7.2 /10

30 Reviews Write a Review

Claim Software

What is ThoughtFarmer?

ThoughtFarmer is Social Intranet Software. It combines traditional intranet features — things like news, structured content, search and an employee directory — with social software features, like blogs, feeds, wikis and social networks. The result is a friendly, easy-to-use platform.

Company Details

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Awards & Recognition

ThoughtFarmer won the following awards in the Digital Workplace category

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1 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2025

1 Top Rated Capabilities

5 Top Rated Features

2023

Contract Negotiation

2022

1 Top Rated Capabilities

7 Top Rated Features

2022

ThoughtFarmer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ThoughtFarmer.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

88 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ThoughtFarmer?

0% Negative

18% Neutral

82% Positive

Pros

Includes Product Enhancements
Respectful
Enables Productivity
Trustworthy

Feature Ratings

Average 82

Broadcast to TVs

100

Customizable Branding

News Feed

Home Page

Employee Directory

Workflow & Approvals

Listings

Integrations

Reporting and Analytics

Employee Engagement

App Delivery and Access

Vendor Capability Ratings

Average 80

Vendor Support

Ease of Implementation

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Quality of Features

Ease of Data Integration

Ease of Customization

Business Value Created

Usability and Intuitiveness

Breadth of Features

ThoughtFarmer Reviews

Melanie Z.

Role: Sales Marketing
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2021

great support, always evolving!

Likeliness to Recommend

8 /10

What differentiates ThoughtFarmer from other similar products?

I'm not sure, haven't used other products

What is your favorite aspect of this product?

the customization

What do you dislike most about this product?

a little difficult to use some of the cards

What recommendations would you give to someone considering this product?

Take advantage of the admin training

Pros

Caring
Saves Time
Respectful
Continually Improving Product

Sandra K.

Role: Operations
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2021

Customer service is fantastic!

Likeliness to Recommend

8 /10

What differentiates ThoughtFarmer from other similar products?

This has plenty of options available with fun graphics and organization capabilities..

What is your favorite aspect of this product?

The ability to import files and have live and engaging backgrounds.

What do you dislike most about this product?

Wish I could change the font to match that of the one my agency uses

What recommendations would you give to someone considering this product?

Make sure you gain access to the Thought Farmer Community if you are an administrator. It is exceedingly helpful.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Donna C.

Role: Information Technology
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2021

Still recommending ThoughtFarmers' intranet!

Likeliness to Recommend

10 /10

What differentiates ThoughtFarmer from other similar products?

Price, ease of set-up, intuitively manageable and not complicated to train other content owners to delve right into the architecture, functionality and features.

What is your favorite aspect of this product?

People Finder

What do you dislike most about this product?

Administrator rights. Needs more levels of access or a checkbox as to which parts of the site, the admin can access, not an all or nothing approach.

What recommendations would you give to someone considering this product?

2FA for client portals: I'd recommend waiting until its in place if that's something on their wish list. I also recommend asking for the "say my name" feature, the interactive maps and analytics pkg.

Pros

Efficient Service
Caring
Respectful
Client Friendly Policies

ThoughtFarmer

What is ThoughtFarmer?

Company Details

Need Assistance?

Awards & Recognition

ThoughtFarmer Ratings

88 Likeliness to Recommend

88 Plan to Renew

1 Since last award

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+79 Net Emotional Footprint

How much do users love ThoughtFarmer?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Broadcast to TVs The ability to broadcast your digital workplace to large screen TVs in an office.

Customizable Branding The app supports brand affinity by allowing customizable user interfaces with corporate assets such as logos and pictures of office space.

News Feed A display of recent activity relevant to users. Can include notices, events, or work activities such as completed tasks, projects, or recently edited documents.

Home Page A landing page that the user views upon launching the app. This may include announcements and the news feed, and may be customizable by the end user.

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Workflow & Approvals The ability to include event processing, exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging and approvals.

Listings A place to list things for sale or swap.

Integrations The workplace platform integrates with common business applications in which users do their work, such as Office 365, G-Suite, Salesforce, and Zendesk.

Reporting and Analytics Includes historical and real-time dashboard visualizations, detailed and summary reporting, and easy data extraction for data analysis.

Employee Engagement Provides ability to solicit and measure employee engagement feedback.

App Delivery and Access Provides users with access to apps they need to be productive.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

ThoughtFarmer Reviews

Melanie Z.

great support, always evolving!

Likeliness to Recommend

Pros

Sandra K.

Customer service is fantastic!

Likeliness to Recommend

Pros

Donna C.

Still recommending ThoughtFarmers' intranet!

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Broadcast to TVs

Customizable Branding

News Feed

Home Page

Employee Directory

Workflow & Approvals

Listings

Integrations

Reporting and Analytics

Employee Engagement

App Delivery and Access

Vendor Capability Ratings

Vendor Support

Ease of Implementation

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Quality of Features

Ease of Data Integration

Ease of Customization

Business Value Created

Usability and Intuitiveness

Breadth of Features