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ThoughtSpot Logo Award Winner Product Badge
ThoughtSpot

ThoughtSpot

Composite Score
7.7 /10
CX Score
7.9 /10
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ThoughtSpot
7.7 /10

What is ThoughtSpot?

ThoughtSpot is the AI-native Intelligence Platform for every enterprise. With ThoughtSpot’s intuitive natural language search, every user can confidently generate answers from their business data at every point of decisioning. The platform’s unified capabilities, along with our agentic AI analyst, Spotter, enable users to create precise, transparent, personalized, and actionable insights with enterprise grade trust, security, and scale. Accessible via the web and mobile app, ThoughtSpot Embedded offers a low-code solution to integrate AI-powered analytics directly into products and services, driving data monetization and boosting user engagement for customers.

Company Details

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Awards & Recognition

ThoughtSpot won the following awards in the Business Intelligence & Analytics – Enterprise category

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ThoughtSpot Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ThoughtSpot.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

3
Since last award

87 Plan to Renew

5
Since last award

69 Satisfaction of Cost Relative to Value

11
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
89%
Negotiation and Contract:
92%
Conflict Resolution:
91%
Strategy & Innovation:
95%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ThoughtSpot?

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7% Negative
6% Neutral
87% Positive

Pros

  • Efficient Service
  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 78

Real-Time Visualization

87

Data Exploration and Visualization

86

Spatial Analysis

84

BI Security

84

Mobile

83

Advanced Analytics and Data Science

83

Intelligent Alerts and Notifications

83

Dashboard

83

Self Service and Ad Hoc Capabilities

82

Metadata Management

82

Operational Reporting Capabilities

82

Vendor Capability Ratings

Average 78

Ease of Implementation

85

Usability and Intuitiveness

85

Quality of Features

85

Ease of Data Integration

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

81

Breadth of Features

81

Business Value Created

80

Vendor Support

80

Ease of Customization

78

Availability and Quality of Training

78

ThoughtSpot Reviews

Hari k.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

The best for data analysis and reporting

Likeliness to Recommend

9 /10

What differentiates ThoughtSpot from other similar products?

Natural language processing capabilities which is available in ThoughtSpot.

What is your favorite aspect of this product?

User interface

What do you dislike most about this product?

Configuration is difficult on few occasion.

What recommendations would you give to someone considering this product?

ThoughtSpot has easy to user interface which will save time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Arpit V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Lovely Product

Likeliness to Recommend

8 /10

What differentiates ThoughtSpot from other similar products?

Here are some of the key features and differentiators of ThoughtSpot: Search-driven analytics: ThoughtSpot's search-driven analytics approach allows users to search through large datasets using natural language queries. This makes it easy for non-technical users to explore data and find insights without the need for coding or complex queries. SpotIQ: ThoughtSpot's SpotIQ is an AI-powered analytics assistant that automatically generates insights and recommendations based on user queries. SpotIQ uses machine learning algorithms to analyze data and surface insights that may not be immediately apparent to users.

What is your favorite aspect of this product?

SpotIQ and its Cloud-native architecture

What do you dislike most about this product?

One potential drawback of ThoughtSpot is that it may not be suitable for organizations with complex data models or a large number of data sources. Some users have reported that integrating data sources into the platform can be challenging and may require significant data modeling and preparation work. Another limitation of ThoughtSpot is that it may not be as customizable as other business intelligence platforms. While the platform is designed to be intuitive and easy to use, users may not have as much control over the visualizations and dashboards as they would with other tools.

What recommendations would you give to someone considering this product?

Evaluate your data sources: Before investing in any business intelligence platform, it's important to evaluate your data sources and ensure that they are compatible with the tool. Consider the volume, variety, and complexity of your data, as well as any data governance or security requirements. Plan for data modeling and preparation: Depending on the complexity of your data, you may need to do some data modeling and preparation work before you can fully integrate your data into ThoughtSpot. This can be a time-consuming process, so it's important to plan accordingly. Invest in training and support:

Pros

  • Helps Innovate
  • Unique Features
  • Efficient Service
  • Client Friendly Policies

Marwan A.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Functional and handles data extremely well

Likeliness to Recommend

10 /10

What differentiates ThoughtSpot from other similar products?

It allows us to analyze and model the data through visual programming. It integrates various components for data mining and machine learning via its modular data pipelining concept.

What is your favorite aspect of this product?

Data association in ThoughtSpot is automatically maintained and can be compressed to almost 10% of its original size. Data relationship is visualized using colours where a specific colour is given to related data and another colour to non-related data.

What do you dislike most about this product?

We have pulled in all kinds of data, performed all sorts of statistical analyses on it, and presented it in different formats and not many times I have experienced a lag.

What recommendations would you give to someone considering this product?

ThoughtSpot performs predictive analysis and other advanced analytics like data mining, text analytics, machine learning and visual analytics without any programming.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing