
In Partnership With SelectHub

What is TriNet HR Platform?
TriNet HR Platform (formerly Zenefits) is an all-in-one HR platform that helps you manage workforce data, time tracking, attendance, time off, performance management and more. It is HR technology built for companies that want to run HR in-house with an intuitive, cloud-based platform. TriNet HR Platform provides you with leading technology to administer and manage employee benefit offerings. From core medical, dental and vision coverage to life insurance and more, our solution gives you the ability to deliver a comprehensive benefits program.
Company Details
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In Partnership With SelectHub
TriNet HR Platform Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TriNet HR Platform?
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Benefits Administration
Employee Record
Time and Attendance
Payroll Administration
Position Management
Talent Acquisition
Talent Management
Workforce Planning
Learning and Development
Performance Management
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Customization
Ease of Implementation
Breadth of Features
Quality of Features
Business Value Created
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
TriNet HR Platform Reviews

Taylor S.
- Role: Human Resources
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2020
Streamlines processes, perfect for remote org
Likeliness to Recommend
What differentiates TriNet HR Platform from other similar products?
Ease of use - the onboarding process is specifically unique in that new employees can read and sign all documentation, sign up for benefits, and see who else is in their department. This is crucial for us as a primarily remote organization. Additionally, each module has a clear and organized interface. There are lots of features, making this a perfect option for an all-inclusive, HR system of record. And finally, every single Zenefits customer care member I have spoken to has been kind, understanding, patient, and knowledgable.
What is your favorite aspect of this product?
The hiring capability - again, it allows remote organizations to bring on new employees in a very short amount of time. Also, the addition of custom fields allows us to customize the types of information we need to capture and maintain.
What do you dislike most about this product?
The response times for tax issues is fairly slow, but I believe this year with COVID-19 was particularly challenging due to additional tax and pay types being added and managed. Would also be fantastic if more features were available for international employees.
What recommendations would you give to someone considering this product?
Would highly recommend this to remote companies, particularly to those who have employees in various states. Take advantage of as many apps / features as you can in order to consolidate HR information, payroll, performance management, and benefits administration.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Jennifer N.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2020
Fantastic product!
Likeliness to Recommend
What differentiates TriNet HR Platform from other similar products?
The amount of reports that are readily available are amazing! It's wonderful to have so many direct integrations to be able to use such as benefits administration - it makes Open Enrollment a breeze!
What is your favorite aspect of this product?
The new hire work flow and reporting.
What do you dislike most about this product?
Support time is slow - especially when it's tax questions. I have often had to wait weeks up to a month for a response and government agencies aren't exactly patient.
What recommendations would you give to someone considering this product?
Compare work flows and reporting!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Jeanette C.
- Role: Operations
- Industry: Agriculture
- Involvement: Business Leader or Manager
Submitted Nov 2020
Easy to use for us and for our employees.
Likeliness to Recommend
What differentiates TriNet HR Platform from other similar products?
It's very clear cut and easy to use. The Time & Attendance and Time Off features work very well and provide a great value added service.
What is your favorite aspect of this product?
Ease of use and customization.
What do you dislike most about this product?
Right now there are no notifications if an employee makes changes to their record (address, phone, email, bank information).
What recommendations would you give to someone considering this product?
I think it increases productivity and gives employees ownership of their information and access to hiring, payroll and HR documents.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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