


What is TriNet HR Platform?
TriNet HR Platform (formerly Zenefits) is an all-in-one HR platform that helps you manage workforce data, time tracking, attendance, time off, performance management and more. It is HR technology built for companies that want to run HR in-house with an intuitive, cloud-based platform. TriNet HR Platform provides you with leading technology to administer and manage employee benefit offerings. From core medical, dental and vision coverage to life insurance and more, our solution gives you the ability to deliver a comprehensive benefits program.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
97 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TriNet HR Platform?
Pros
- Respectful
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Benefits Administration
User and Enrollment Management
Archiving and Reporting
Payroll Integration
Claims Management
Contributions and Payment Tracking
Self Service Portal
Regulatory Compliance
Provider Management
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Business Value Created
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Quality of Features
Ease of Customization
Availability and Quality of Training
Vendor Support
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TriNet HR Platform Reviews

Larissa P.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2020
Simple and very user friendly to use!
Likeliness to Recommend
What differentiates TriNet HR Platform from other similar products?
More user friendly!
What is your favorite aspect of this product?
Support Team!
What do you dislike most about this product?
There is nothing I dislike about this product!
What recommendations would you give to someone considering this product?
The are the best out there!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Roslyn C.
- Role: Human Resources
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Nov 2020
Easy to Use,
Likeliness to Recommend
What differentiates TriNet HR Platform from other similar products?
Other than the Insurance, I like the fact that you can use your own Payroll system and provide benefits independent of the Zenefits roster of vendors.
What is your favorite aspect of this product?
It makes the Benefits Administration and On Boarding effortless.
What do you dislike most about this product?
The Time Off Module could do with some sprucing. I found the Performance Management Module not suited for our needs because of the way the hierarchies were scripted. We have a project based work environment. We have employees that report to Managers that may or may not also be the Project Manager on the project a given employee is working on. For our purposes,
What recommendations would you give to someone considering this product?
Know what you want as far as employee integrations. Do you already have benefits in place? Are you trying to have a one stop shop where one product will give you benefits, HR and payroll? Do you want a system that is easy for the employees or the HRIS/Payroll staff or both?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Sanim Sam M.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2020
Easy to use, but a bit pricey." "Fantastic product
Likeliness to Recommend
What differentiates TriNet HR Platform from other similar products?
The level of integration and ease of use on the user end makes this a great solution for any employee. Our employees given a stress-free experience starting from day one, with an intuitive onboarding process, and an easy to manage portal for their day-to-day HR needs. Before using Zenefits, there were a lot of time-consuming manual processes we had to do, using various programs or file systems. Now it's all processed under one system with a simple, guided, and efficient process.
What is your favorite aspect of this product?
The level of integration and ease of use on the user end makes this a great solution for any employee. Our employees given a stress-free experience starting from day one, with an intuitive onboarding process, and an easy to manage portal for their day-to-day HR needs. Before using Zenefits, there were a lot of time-consuming manual processes we had to do, using various programs or file systems. Now it's all processed under one system with a simple, guided, and efficient process.
What do you dislike most about this product?
If you're using Zenefits as a payroll provider, the level of customization is somewhat limited. However, customer service has always been helpful to the needs of our business and new features are constantly coming out.
What recommendations would you give to someone considering this product?
Zenefits has really changed the way HR is done for our school. We are able to handle a professional level of HR services with very limited time on a day-to-day basis. It has really helped to automate the way we do benefits enrollment, employee time & attendance (which flows right into payroll), managing PTO, and the employee onboarding process is so easy to do for both the employee and employer.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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