Troop Messenger Logo
Troop Messenger Logo
Troop Messenger App

Troop Messenger

Composite Score
8.0 /10
CX Score
8.3 /10
Category
Troop Messenger
8.0 /10

What is Troop Messenger?

Troop Messenger – a comprehensive instant messaging app for businesses-small to giant. Troop Messenger is a user-friendly office chat app compact with contemporary features addressing your business needs and necessities. Upgrade your team communication to the next level. Collaborate on a single screen.

Company Details


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Troop Messenger Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

100 Plan to Renew

97 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Troop Messenger?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 89

Document Collaboration

95

Integration With Productivity Tools

94

Instant Messaging

94

File Sharing Collaboration

92

Voice and Video Collaboration

92

Search

89

Cross Platform Support

87

Notifications

86

Granular Access Management

85

Screen Sharing

83

Task Management

83

Vendor Capability Ratings

Average 90

Breadth of Features

95

Product Strategy and Rate of Improvement

92

Usability and Intuitiveness

91

Quality of Features

91

Ease of IT Administration

91

Business Value Created

89

Ease of Data Integration

89

Ease of Customization

89

Ease of Implementation

89

Availability and Quality of Training

85

Vendor Support

85

Troop Messenger Reviews

Cheikh B.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

Troop Messenger is the best !

Likeliness to Recommend

10 /10

What differentiates Troop Messenger from other similar products?

What makes Troop Messenger different from other software is that it is easy to use and its value for money is exceptional.

What is your favorite aspect of this product?

What I like about this platform is that it allows us to share files and have conversations with our customers. Troop Messenger is also very easy to use and highly secure.

What do you dislike most about this product?

Since we've been using this platform I haven't seen any drawbacks to its features. It is top notch !

What recommendations would you give to someone considering this product?

I would simply tell him to buy this product because he will not regret his choice.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Maria P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Troop Messenger – A Quality Connectivity Platform

Likeliness to Recommend

10 /10

What differentiates Troop Messenger from other similar products?

It is a simple and flexible platform. The layout design of this platform is simple and understand. It allows users’ to send a single message to different people at a time. This saves users’ time to send each person individually.

What is your favorite aspect of this product?

It offers quite advanced features of audio and video calling. The screen sharing option is fast .The layout design of this platform is intriguing. It offers a wide range of features of communication. This platform allows people to share files, documents and voice mails. The quality of the video or pictures will not be effected. It has focused of users’ data and information. This feature among others.

What do you dislike most about this product?

The integration with any translation application is not available. The loading of the platform takes time. Many users’ lose interest because of this reason.

What recommendations would you give to someone considering this product?

This platform should give a meeting recording facility to the users’. This would enhance users’ experience. A translation platform should be available.

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Caring

Noah L.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Great product for business communication!

Likeliness to Recommend

8 /10

What differentiates Troop Messenger from other similar products?

Troop Messenger allows us to add colleagues and clients to a particular group according to our choice and we can easily chat with them. They also enable us to chat and communicate securely without worrying about security issues. We can also add anyone to the group even after the project completion which saves our time and even money so that we do not have to face losses in our business.

What is your favorite aspect of this product?

It is a great comprehensive communication tool that is greatly designed to provide us the seamless team collaboration. It helps us to be unified in the workplace by exchanging our work with the clients and team members. We can easily manage and track the task progress information across our organization and team.

What do you dislike most about this product?

Troop Messenger should provide us with the features to record the online meetings so that we can use them in case of any need. Chat area filters should not be hidden and should show us the filters. They should provide us with integration of the message translator with user-friendly language.

What recommendations would you give to someone considering this product?

Troop Messenger is easy to use and easy to deploy and provides us many options to collaborate with our clients which makes it highly recommended.

Pros

  • Helps Innovate
  • Effective Service
  • Saves Time
  • Fair