Troop Messenger App

Troop Messenger

Composite Score

8.0 /10

CX Score

8.3 /10

12 Reviews Write a Review

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What is Troop Messenger?

Troop Messenger – a comprehensive instant messaging app for businesses-small to giant. Troop Messenger is a user-friendly office chat app compact with contemporary features addressing your business needs and necessities. Upgrade your team communication to the next level. Collaborate on a single screen.

Company Details

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Troop Messenger Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

100 Plan to Renew

97 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Troop Messenger?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 89

Document Collaboration

Integration With Productivity Tools

Instant Messaging

File Sharing Collaboration

Voice and Video Collaboration

Search

Cross Platform Support

Notifications

Granular Access Management

Screen Sharing

Task Management

Vendor Capability Ratings

Average 90

Breadth of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Business Value Created

Ease of Data Integration

Ease of Customization

Ease of Implementation

Availability and Quality of Training

Vendor Support

Troop Messenger Reviews

Cheikh B.

Role: Sales Marketing
Industry: Food and Beverage
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2022

Troop Messenger is the best !

Likeliness to Recommend

10 /10

What differentiates Troop Messenger from other similar products?

What makes Troop Messenger different from other software is that it is easy to use and its value for money is exceptional.

What is your favorite aspect of this product?

What I like about this platform is that it allows us to share files and have conversations with our customers. Troop Messenger is also very easy to use and highly secure.

What do you dislike most about this product?

Since we've been using this platform I haven't seen any drawbacks to its features. It is top notch !

What recommendations would you give to someone considering this product?

I would simply tell him to buy this product because he will not regret his choice.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Maria P.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Troop Messenger – A Quality Connectivity Platform

Likeliness to Recommend

10 /10

What differentiates Troop Messenger from other similar products?

It is a simple and flexible platform. The layout design of this platform is simple and understand. It allows users’ to send a single message to different people at a time. This saves users’ time to send each person individually.

What is your favorite aspect of this product?

It offers quite advanced features of audio and video calling. The screen sharing option is fast .The layout design of this platform is intriguing. It offers a wide range of features of communication. This platform allows people to share files, documents and voice mails. The quality of the video or pictures will not be effected. It has focused of users’ data and information. This feature among others.

What do you dislike most about this product?

The integration with any translation application is not available. The loading of the platform takes time. Many users’ lose interest because of this reason.

What recommendations would you give to someone considering this product?

This platform should give a meeting recording facility to the users’. This would enhance users’ experience. A translation platform should be available.

Pros

Reliable
Trustworthy
Effective Service
Caring

Noah L.

Role: Industry Specific Role
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Great product for business communication!

Likeliness to Recommend

8 /10

What differentiates Troop Messenger from other similar products?

Troop Messenger allows us to add colleagues and clients to a particular group according to our choice and we can easily chat with them. They also enable us to chat and communicate securely without worrying about security issues. We can also add anyone to the group even after the project completion which saves our time and even money so that we do not have to face losses in our business.

What is your favorite aspect of this product?

It is a great comprehensive communication tool that is greatly designed to provide us the seamless team collaboration. It helps us to be unified in the workplace by exchanging our work with the clients and team members. We can easily manage and track the task progress information across our organization and team.

What do you dislike most about this product?

Troop Messenger should provide us with the features to record the online meetings so that we can use them in case of any need. Chat area filters should not be hidden and should show us the filters. They should provide us with integration of the message translator with user-friendly language.

What recommendations would you give to someone considering this product?

Troop Messenger is easy to use and easy to deploy and provides us many options to collaborate with our clients which makes it highly recommended.

Pros

Helps Innovate
Effective Service
Saves Time
Fair

Troop Messenger

What is Troop Messenger?

Company Details

Need Assistance?

Troop Messenger Ratings

94 Likeliness to Recommend

100 Plan to Renew

97 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love Troop Messenger?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Document Collaboration Multiple people can work simultaneously on the same file or set of files

Integration With Productivity Tools Ability to integrate with the tools people use to do their jobs

Instant Messaging Real-time, text-based communication between two or more people

File Sharing Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Voice and Video Collaboration The ability to have video and audio conversations/conferences, either between two people or within large groups.

Search The system can search an entire body of a document for a keyword or phrase.

Cross Platform Support Includes the variety of client devices and operating systems supported by the solution.

Notifications Tool alerts business of an application generated event.

Granular Access Management Able to ensure that only your team has access to information, or open up access to other groups, roles, users, etc.

Screen Sharing The ability to share screens.

Task Management Includes task prioritizing, task assignments, subtasks, and task tracking and monitoring.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Troop Messenger Reviews

Cheikh B.

Troop Messenger is the best !

Likeliness to Recommend

Pros

Maria P.

Troop Messenger – A Quality Connectivity Platform

Likeliness to Recommend

Pros

Noah L.

Great product for business communication!

Likeliness to Recommend

Pros

Feature Ratings

Document Collaboration

Integration With Productivity Tools

Instant Messaging

File Sharing Collaboration

Voice and Video Collaboration

Search

Cross Platform Support

Notifications

Granular Access Management

Screen Sharing

Task Management

Vendor Capability Ratings

Breadth of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Business Value Created

Ease of Data Integration

Ease of Customization

Ease of Implementation

Availability and Quality of Training

Vendor Support