truDigital Customer Reviews 2025 | SoftwareReviews

truDigital

Composite Score

8.2 /10

CX Score

8.3 /10

24 Reviews Write a Review

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What is truDigital?

Connect with Confidence. At truDigital, we don't just sell digital signage; we build relationships that grow with your business. Our passionate, full-time team in the US isn't hidden behind screens – they're real people eager to support your vision. Experience our proprietary hardware, which stands out for its simplicity and seamless setup, leaving those flimsy consumer alternatives in the dust. Say goodbye to faceless, automated systems and hello to dependable performance and support you can trust. With truDigital, it's not just about what's on the screen; it's about who's behind it – and we're with you every step of the way. Elevate your digital presence with truDigital.

Company Details

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Awards & Recognition

truDigital won the following awards in the Digital Signage category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Contract Negotiation

Latest Award, 2025

8 Top Rated Capabilities

6 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Service Experience
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

10 Top Rated Capabilities

7 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact

2023

2022 Data Quadrant Champion

2022

11 Top Rated Capabilities

8 Top Rated Features

2022

truDigital Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on truDigital.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

94 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love truDigital?

0% Negative

9% Neutral

91% Positive

Pros

Trustworthy
Inspires Innovation
Helps Innovate
Continually Improving Product

Feature Ratings

Average 84

Corporate and Internal Communication

100

Cloud-Based

100

Multi-Property Support

100

Emergency Alerts

100

Extensibility

Security

Centralized Display Management

Access Permissions Management

Content Management

Integration

Streaming/Broadcast

Vendor Capability Ratings

Average 83

Vendor Support

Ease of Data Integration

Availability and Quality of Training

Ease of Implementation

Business Value Created

Ease of IT Administration

Quality of Features

Product Strategy and Rate of Improvement

Ease of Customization

Usability and Intuitiveness

Breadth of Features

truDigital Screenshots

truDigital Downloads

truDigital White Paper

How Digital Signage Impacts Business

truDigital Videos

truDigital Reviews

Clar l.

Role: Student Academic
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2023

Attractive templates

Likeliness to Recommend

10 /10

What differentiates truDigital from other similar products?

User can run multi-screen in different locations and is very easy.

What is your favorite aspect of this product?

Easy to learn how to operate and save time for learning therefore it's straightforward to practice point. And also has already created templates which saves time, allows customization. At most it gives user full control and I can it on multiple devices.

What do you dislike most about this product?

It's slow during system updating.

What recommendations would you give to someone considering this product?

The product has better features for advertising and also finding information for the employees.

Pros

Performance Enhancing
Trustworthy
Efficient Service
Caring

Steve H.

Role: Sales Marketing
Industry: Entertainment
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2022

Great product

Likeliness to Recommend

7 /10

What differentiates truDigital from other similar products?

We found it easy to access and understand

What is your favorite aspect of this product?

Clear interface are easy to learn

What do you dislike most about this product?

Had some tech issues

What recommendations would you give to someone considering this product?

Make sure you research alternatives as the features are often different.

Pros

Trustworthy
Effective Service
Inspires Innovation
Helps Innovate

Cons

Leverages Incumbent Status

Greg G.

Role: Consultant
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2022

Ease of implementation and easy client acceptance

Likeliness to Recommend

10 /10

What differentiates truDigital from other similar products?

Turnkey cloud based solution that is easily deployable.

What is your favorite aspect of this product?

Centralized management of devices

What do you dislike most about this product?

Not having total control over product - eg. assigning access to certain devices.

What recommendations would you give to someone considering this product?

Simple and easy to deploy. Would recommend any business that needs this kind of solution.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

truDigital

What is truDigital?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

truDigital Ratings

94 Likeliness to Recommend

94 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love truDigital?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Corporate and Internal Communication Ability for a company to visually communicate and deliver corporate news, updates, mission-critical information, employee recognition, meeting space, room etc

Cloud-Based The system provides a cloud-based option.

Multi-Property Support Ability to support multiple locations and properties with one centralized application content and management portal.

Emergency Alerts Ability to show pre-programmed messages, maps, alerts, and emergency instructions or other lifesaving information throughout the venue.

Extensibility The ability easily to add or subtract managed displays without impacting the overall system.

Security Ability to present directly from local content (intranet) as opposed uploading content to vendor's site.

Centralized Display Management The ability to manage all digital signage from a centralized SaaS platform.

Access Permissions Management The ability to control user access permissions, and to assign “curators” for managing display content.

Content Management The ability to centrally store or manage content shared on the displays.

Integration The ability to connect to a wide range of displays with minimal additional hardware requirements. Hardware agnostic solutions are ideal.

Streaming/Broadcast The ability broadcast live content from a wide range of sources, such as Microsoft Teams, Zoom, and YouTube Live, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

truDigital Screenshots

Digital sign player

truDigital software

Communicate with customers and employees

truDigital Downloads

truDigital White Paper

truDigital Videos

Energize your marketing and communication with truDigital

How to display custom content on your work or office TV

truDigital Reviews

Clar l.

Attractive templates

Likeliness to Recommend

Pros

Steve H.

Great product

Likeliness to Recommend

Pros

Cons

Greg G.

Ease of implementation and easy client acceptance

Likeliness to Recommend

Pros

Feature Ratings

Corporate and Internal Communication

Cloud-Based

Multi-Property Support

Emergency Alerts

Extensibility

Security

Centralized Display Management

Access Permissions Management

Content Management

Integration

Streaming/Broadcast

Vendor Capability Ratings

Vendor Support

Ease of Data Integration

Availability and Quality of Training

Ease of Implementation

Business Value Created

Ease of IT Administration

Quality of Features

Product Strategy and Rate of Improvement

Ease of Customization

Usability and Intuitiveness

Breadth of Features