TrueContext Logo
TrueContext Logo
TrueContext

TrueContext

Composite Score
7.9 /10
CX Score
8.0 /10
TrueContext
7.9 /10

What is TrueContext?

TrueContext (Formerly Prontoforms) provides the worlds most advanced Field Intelligence platform to help customers drive productivity and compliance in their field services activities

Company Details


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Awards & Recognition

TrueContext won the following awards in the Online Forms category

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TrueContext Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TrueContext.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TrueContext?

8% Negative
7% Neutral
85% Positive

Pros

  • Respectful
  • Efficient Service
  • Caring
  • Acts with Integrity

Feature Ratings

Average 82

Electronic Signatures

86

Mobility

84

Workflow Automation

83

Security

82

Version Management

81

Data Analysis and Survey Function

81

Field Configuration and Customization

80

Drag and Drop Design

80

State Transformation

79

APIs and Integration

76

Vendor Capability Ratings

Average 82

Ease of IT Administration

85

Ease of Data Integration

83

Usability and Intuitiveness

83

Ease of Implementation

83

Ease of Customization

82

Business Value Created

82

Quality of Features

82

Availability and Quality of Training

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Breadth of Features

79

TrueContext Reviews

Ricardo M.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Collective Assistance from The Tool

Likeliness to Recommend

9 /10

What differentiates TrueContext from other similar products?

The creating and updating of all the forms is well managed and maintained by this wonderful platform.

What is your favorite aspect of this product?

The editorial capacity for this tool brings a functional capacity that increases business reliability and ensure there is a functional business space.

What do you dislike most about this product?

The tool has offered the right assistance in matters form creation and management, and this brings a satisfactory option that safes on business clarity.

What recommendations would you give to someone considering this product?

The support tool for all forms and business development is one of the most articulate options that businesses offer.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Carlos R.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Aug 2023

Is a wondweful tool in field activities!

Likeliness to Recommend

10 /10

What differentiates TrueContext from other similar products?

Security and traceability

What is your favorite aspect of this product?

Easy to capture

What do you dislike most about this product?

I think that some of the process flow was complicated

What recommendations would you give to someone considering this product?

Before starting with prontoforms it is necessary to have the process flow of the operation well mapped

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rishabh C.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

ProntoForms provides effective and valuable servic

Likeliness to Recommend

9 /10

What differentiates TrueContext from other similar products?

ProntoForms provides a convenient way of managing and developing forms for the business. It also has a mobile application from which it is straightforward to create the invoice. It is very user-friendly, and building the form on a mobile device is very quick, and we can quickly deploy and manage it. It has incredible capabilities in taking user feedback and can be customised as per our business needs.

What is your favorite aspect of this product?

We are deploying ProntoForms in our organisation because we are looking for software that provides the information in real time, and this software fulfils our needs. It provides a lot of functionality which helps us in making most of the business decisions. We can customise our existing forms and easily take the backup of data on Google Drive, Dropbox, etc. It is easy to use and provides integration with different platforms. The service technician easily collects the information from the field, and we can easily capture most of the information, like photos, signatures, etc.

What do you dislike most about this product?

We have good experience with this software and are still learning its various functionalities. It provides more functionality to make our clients more satisfied. Sometimes there is a connection problem, and it should have more features in the camera view. Its support team is very responsive.

What recommendations would you give to someone considering this product?

ProntoForms is one of the productive tool for collecting the data, it is very user friendly and can be integrated with different platforms. It provides lot of flexibility in creating the forms. It has also a mobile application, so if you are in field and there is an unstable internet connection but you can still works which is one of the positive thing. It has an interactive user interface.

Pros

  • Effective Service
  • Generous Negotitation
  • Transparent
  • Helps Innovate

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