UiPath

UiPath Business Automation Platform

Composite Score

9.1 /10

CX Score

9.4 /10

746 Reviews Write a Review

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What is UiPath Business Automation Platform?

The UiPath Platform: where automation turns AI’s promise into real-world impact

Company Details

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Awards & Recognition

UiPath Business Automation Platform won the following awards in the Robotic Process Automation - Enterprise category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

2024 Data Quadrant Champion

2024

11 Top Rated Capabilities

16 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

11 Top Rated Capabilities

16 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

11 Top Rated Capabilities

16 Top Rated Features

2022

UiPath Business Automation Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UiPath Business Automation Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UiPath Business Automation Platform?

1% Negative

1% Neutral

98% Positive

Pros

Enables Productivity
Helps Innovate
Reliable
Trustworthy

Feature Ratings

Average 86

Code-Free Programming

Automation Orchestration

Role-Based Access

Cloud Hosting

Central Deployment

Real-Time Debugging

Automation Apps

Exception Handling

Performance Monitoring

Action Logging

Distributed Work

Vendor Capability Ratings

Average 85

Business Value Created

Ease of Implementation

Quality of Features

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Vendor Support

UiPath Business Automation Platform Reviews

Sanjit P.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2024

Easy to implement and integrate with many services

Likeliness to Recommend

8 /10

What differentiates UiPath Business Automation Platform from other similar products?

Apart from this tool I have not used any other application as of now, and as far as I know and I have heard UiPath is the good tool or platform in the market for now.

What is your favorite aspect of this product?

AI Center, Orchestrator, Robot, Studio, Action Center and UiPath App which is improved now

What do you dislike most about this product?

There some use case that need to interact with the console application so for that there are not any inbuilt package developed by UiPath till now.

What recommendations would you give to someone considering this product?

AI Center, Integration Services, Orchestrator and Robot

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Anik T.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2024

Fantastic Product with scope of robustness

Likeliness to Recommend

9 /10

What differentiates UiPath Business Automation Platform from other similar products?

It provides a comprehensive suite of products, making it a one-stop shop for all your needs.

What is your favorite aspect of this product?

Classic Studio & Orchestrator. Document understanding and Insights.

What do you dislike most about this product?

Communication mining needs to be more streamlined and user-friendly. The AI unit licensing model also needs improvement.

What recommendations would you give to someone considering this product?

Review the licensing model for robots and consumables to prevent potential bottlenecks. Ensure your maximum use case aligns with the platform's capabilities through a detailed analysis

Pros

Efficient Service
Caring
Respectful
Continually Improving Product

Ashok K.

Role: Information Technology
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2024

Great tool for digital transformation

Likeliness to Recommend

8 /10

What differentiates UiPath Business Automation Platform from other similar products?

It's not just a product, it's an echo system which provides you product solution for your every digital transformation needs.

What is your favorite aspect of this product?

Easy to use, upscale or downscale as per requirement

What do you dislike most about this product?

Technical Support sometimes takes longer than expected

What recommendations would you give to someone considering this product?

It's certainly a good product. Have initial POC's see the result and go ahead

Pros

Reliable
Performance Enhancing
Unique Features
Continually Improving Product

Cons

Wastes Time

Most Popular UiPath Business Automation Platform Comparisons

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UiPath Business Automation Platform

What is UiPath Business Automation Platform?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

UiPath Business Automation Platform Ratings

90 Likeliness to Recommend

99 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love UiPath Business Automation Platform?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Code-Free Programming Drag and Drop graphical user interface to setup processes based on recorded user action and library of stock actions.

Automation Orchestration Manage, monitor and schedule the interactions, tasks and workflows among bots and other automation solutions through a centralized dashboard

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Cloud Hosting Deployment of RPA bots in a cloud environment hosted and managed by the vendor.

Central Deployment Bots managed and published from a common location to provide version control, manage the bot's system access rights, and act as repository for future reuse.

Real-Time Debugging Identifying errors in process while bot is working.

Automation Apps Ability to automate an end to end business process that is beyond task automation

Exception Handling Bots take specific standard actions based on unexpected conditions.

Performance Monitoring Report on bot actions to help make improvements via customized dashboard.

Action Logging Executed processes are logged for detailed auditing and compliance regulation.

Distributed Work System is able to deploy additional bots to support overloaded bots based on process performance requirements.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

UiPath Business Automation Platform Reviews

Sanjit P.

Easy to implement and integrate with many services

Likeliness to Recommend

Pros

Anik T.

Fantastic Product with scope of robustness

Likeliness to Recommend

Pros

Ashok K.

Great tool for digital transformation

Likeliness to Recommend

Pros

Cons

Most Popular UiPath Business Automation Platform Comparisons

Automation Anywhere

Microsoft Power Automate

Automate

ElectroNeek RPA and AI Platform

SS&C Blue Prism Enterprise

Pega Platform

Feature Ratings

Code-Free Programming

Automation Orchestration

Role-Based Access

Cloud Hosting

Central Deployment

Real-Time Debugging

Automation Apps

Exception Handling

Performance Monitoring

Action Logging

Distributed Work

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Quality of Features

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Vendor Support