UiPath

UiPath Business Automation Platform

Composite Score

9.1 /10

CX Score

9.4 /10

746 Reviews Write a Review

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What is UiPath Business Automation Platform?

The UiPath Platform: where automation turns AI’s promise into real-world impact

Company Details

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Awards & Recognition

UiPath Business Automation Platform won the following awards in the Robotic Process Automation - Enterprise category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

2024 Data Quadrant Champion

2024

11 Top Rated Capabilities

16 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

11 Top Rated Capabilities

16 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

11 Top Rated Capabilities

16 Top Rated Features

2022

UiPath Business Automation Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UiPath Business Automation Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UiPath Business Automation Platform?

1% Negative

1% Neutral

98% Positive

Pros

Enables Productivity
Helps Innovate
Reliable
Trustworthy

Feature Ratings

Average 86

Code-Free Programming

Automation Orchestration

Role-Based Access

Cloud Hosting

Central Deployment

Real-Time Debugging

Automation Apps

Exception Handling

Performance Monitoring

Action Logging

Distributed Work

Vendor Capability Ratings

Average 85

Business Value Created

Ease of Implementation

Quality of Features

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Vendor Support

UiPath Business Automation Platform Reviews

Md M.

Role: Information Technology
Industry: Technology
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Aug 2024

Discover, automate and operate

Likeliness to Recommend

9 /10

What differentiates UiPath Business Automation Platform from other similar products?

UiPath Business Automation Platform differentiates itself with its comprehensive suite of RPA tools, user-friendly low-code interface, advanced AI and machine learning integration, and robust scalability, supported by a strong community and extensive integration capabilities.

What is your favorite aspect of this product?

My favorite aspect of the UiPath Business Automation Platform is its user-friendly, low-code interface, which simplifies the creation and management of automation workflows, making it accessible to both technical and non-technical users while still supporting complex automation needs.

What do you dislike most about this product?

One drawback of the UiPath Business Automation Platform is its potential for high costs, which can be a barrier for smaller organizations or those with limited budgets.

What recommendations would you give to someone considering this product?

When considering the UiPath Business Automation Platform, evaluate its cost relative to your budget, test its scalability and integration with your existing systems through a pilot project, and ensure adequate training and support resources are available to maximize its benefits.

Pros

Reliable
Trustworthy
Effective Service
Saves Time

Nitin M.

Role: Information Technology
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2024

User friendly RPA Automation Solution Development

Likeliness to Recommend

9 /10

What differentiates UiPath Business Automation Platform from other similar products?

Ability to handle almost any type of application automation and rich integration with third party tools

What is your favorite aspect of this product?

User friendly automation development, implementation and deployment.

What do you dislike most about this product?

Document automation can be improved

What recommendations would you give to someone considering this product?

Intelligent automation capabilities can be improved as compared to other tools

Pros

Helps Innovate
Continually Improving Product
Client's Interest First
Includes Product Enhancements

PAULO R.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2024

Intuitive platform, quite easy to use.

Likeliness to Recommend

9 /10

What differentiates UiPath Business Automation Platform from other similar products?

The amount of features available to use, the community libraries makes the product very attractive and simple to integrate with many applications and systems.

What is your favorite aspect of this product?

The intuitiveness on the development phase and the available documentation and learning resources provided by the product.

What do you dislike most about this product?

The price is quite high, which makes the product a bit unattractive to small companies that may not be abble to afford it.

What recommendations would you give to someone considering this product?

Definitely an amazing product, the recommendation would be to take a close look at the courses and webinars provided by the platform in order to get to know its capabilities and functionalities to enhance the user experience.

Pros

Continually Improving Product
Reliable
Unique Features
Effective Service

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UiPath Business Automation Platform

What is UiPath Business Automation Platform?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

UiPath Business Automation Platform Ratings

90 Likeliness to Recommend

99 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love UiPath Business Automation Platform?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Code-Free Programming Drag and Drop graphical user interface to setup processes based on recorded user action and library of stock actions.

Automation Orchestration Manage, monitor and schedule the interactions, tasks and workflows among bots and other automation solutions through a centralized dashboard

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Cloud Hosting Deployment of RPA bots in a cloud environment hosted and managed by the vendor.

Central Deployment Bots managed and published from a common location to provide version control, manage the bot's system access rights, and act as repository for future reuse.

Real-Time Debugging Identifying errors in process while bot is working.

Automation Apps Ability to automate an end to end business process that is beyond task automation

Exception Handling Bots take specific standard actions based on unexpected conditions.

Performance Monitoring Report on bot actions to help make improvements via customized dashboard.

Action Logging Executed processes are logged for detailed auditing and compliance regulation.

Distributed Work System is able to deploy additional bots to support overloaded bots based on process performance requirements.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

UiPath Business Automation Platform Reviews

Md M.

Discover, automate and operate

Likeliness to Recommend

Pros

Nitin M.

User friendly RPA Automation Solution Development

Likeliness to Recommend

Pros

PAULO R.

Intuitive platform, quite easy to use.

Likeliness to Recommend

Pros

Most Popular UiPath Business Automation Platform Comparisons

Automation Anywhere

Microsoft Power Automate

Automate

ElectroNeek RPA and AI Platform

SS&C Blue Prism Enterprise

Pega Platform

Feature Ratings

Code-Free Programming

Automation Orchestration

Role-Based Access

Cloud Hosting

Central Deployment

Real-Time Debugging

Automation Apps

Exception Handling

Performance Monitoring

Action Logging

Distributed Work

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Quality of Features

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Vendor Support