


What is UiPath Business Automation Platform?
The UiPath Platform: where automation turns AI’s promise into real-world impact
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
99 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UiPath Business Automation Platform?
Pros
- Enables Productivity
- Helps Innovate
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Code-Free Programming
Role-Based Access
Automation Orchestration
Central Deployment
Cloud Hosting
Real-Time Debugging
Automation Apps
Action Logging
Exception Handling
User Libraries
Performance Monitoring
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Breadth of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Vendor Support
UiPath Business Automation Platform Reviews

Thomas L.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2021
UiPath is the most complete RPA that exists
Likeliness to Recommend
What differentiates UiPath Business Automation Platform from other similar products?
UiPath is one of the most powerful tools on the market. It offers speed in the execution of repetitive activities with great precision and without error. This platform allows an effective management of the automation of repetitive processes. This generates greater productivity, precision, reduction of the average handling time and significant tangible and intangible savings of the results. It allows to reduce human effort in repetitive tasks to focus on other activities.
What is your favorite aspect of this product?
It has a very nice user interface and has extensive documentation that makes it easy to use. Creating and developing bots is remarkably simple. It is ideal for building integrations with legacy applications and integrates easily with third-party software. It allows to obtain greater precision in all processes. Offers effective control and monitoring of activities. It has a highly active community, which makes it easy to solve any problem.
What do you dislike most about this product?
The cloud licensing costs are too high and their licensing policy is a bit complex.
What recommendations would you give to someone considering this product?
I suggest implementing UiPath because it is an RPA platform that offers much precision and effectiveness in the execution or development of the processes much more quickly.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Tara S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2021
When I think of Uipath I can't hide my joy
Likeliness to Recommend
What differentiates UiPath Business Automation Platform from other similar products?
Uipath has more variety of functions, the Orchestrator is perfect for the deployment and monitoring of bots, it is intuitive to carry out any process we have in mind, it has a forum that has helped us enormously, I firmly believe that Uipath RPA is much better than other software similar, because it puts advanced and easy-to-use technology in our hands.
What is your favorite aspect of this product?
Uipath has more variety of functions, the Orchestrator is perfect for the deployment and monitoring of bots, it is intuitive to carry out any process we have in mind, it has a forum that has helped us enormously, I firmly believe that Uipath RPA is much better than other software similar, because it puts advanced and easy-to-use technology in our hands.
What do you dislike most about this product?
We use different servers, but occasionally these servers don't work as they should. It is my only complaint, because it is perfect for everything else.
What recommendations would you give to someone considering this product?
Although this software is very easy to use and get results, you should know that initially it will not be 100% effective, because it has many functions that cannot be understood quickly, they are easy, but it takes a little time to perfect them. Uipath University, the forums, and the user community are perfect for learning.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Nicole L.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Jan 2021
Uipath made me trust the power of automation
Likeliness to Recommend
What differentiates UiPath Business Automation Platform from other similar products?
I can't really say if Uipath differs from the others, because it is the first automation software that we have implemented in the company, since we started with Uipath robots we decided that it was a cost-effective and very scalable solution, since it has a free version for first users and a University to receive training to improve the use of this software.
What is your favorite aspect of this product?
At one point I thought that having RPA was unnecessary for us and much more Uipath, because I did not know the advantages of bots performing our tasks, I thought it was more efficient with people, because they had the power of decision, but I was wrong. Because Uipath robots do a better job than us, they are very good at doing what we want.
What do you dislike most about this product?
At first we found the price a problem after using the free version, but after seeing the results obtained with the robots, we were happy to pay the price, since it is proportional to the results obtained by automating our tasks.
What recommendations would you give to someone considering this product?
If you are not that handy at first, don't worry, because using the orchestrator is very easy and with time and practice you will develop a better ability to program the robots.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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