


What is UiPath Business Automation Platform?
The UiPath Platform: where automation turns AI’s promise into real-world impact
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
99 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UiPath Business Automation Platform?
Pros
- Enables Productivity
- Helps Innovate
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Code-Free Programming
Role-Based Access
Automation Orchestration
Central Deployment
Cloud Hosting
Real-Time Debugging
Automation Apps
Action Logging
Exception Handling
User Libraries
Performance Monitoring
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Breadth of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Vendor Support
UiPath Business Automation Platform Reviews

Poulomi O.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jun 2025
Powerful Automation Platform
Likeliness to Recommend
What differentiates UiPath Business Automation Platform from other similar products?
UiPath stands out for its advanced automation capabilities, user-friendly interface, and strong AI integration. It offers: A robust low-code/no-code environment for both technical and non-technical users Extensive pre-built components and templates in the UiPath Marketplace Powerful AI-powered document processing and task mining features Seamless integration with major enterprise systems (SAP, Salesforce, etc.) A strong community and learning ecosystem (UiPath Academy, forums)
What is your favorite aspect of this product?
My favorite aspect of UiPath is its intuitive drag-and-drop workflow designer, which makes it easy to build and deploy automation quickly—even for users with minimal coding experience. It accelerates development and boosts productivity across teams.
What do you dislike most about this product?
What I dislike most about UiPath is that the initial setup and environment configuration can be complex, especially for on-premises deployments. It may require considerable IT involvement and careful planning to ensure smooth integration and performance.
What recommendations would you give to someone considering this product?
If you're considering UiPath Business Automation Platform, here are a few recommendations: Start with UiPath Academy – Take advantage of their free training to get familiar with the platform quickly. Begin with small pilot projects – Prove value early with low-risk automations before scaling enterprise-wide. Engage IT early – Ensure IT is involved from the start for smoother deployment, integration, and governance. Explore AI features – Leverage AI Center and Document Understanding for more intelligent automation. Join the community – UiPath has an active forum and marketplace that can accelerate development and troubleshooting.
Pros
- Continually Improving Product
- Enables Productivity
- Unique Features
- Caring
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Abhishek S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2025
Powerful automation made approachable.
Likeliness to Recommend
What differentiates UiPath Business Automation Platform from other similar products?
UiPath stands out because it’s user-friendly even for folks without a strong coding background. The drag-and-drop interface makes automation accessible, and it has a solid library of integrations that make it easy to connect with other tools. Plus, their community is really active, which helps a lot when you're stuck or looking for ideas.
What is your favorite aspect of this product?
I really like how easy it is to build automations without writing much code. The interface is intuitive, and the pre-built activities save a ton of time. It’s great for quickly automating repetitive tasks without needing a developer every time.
What do you dislike most about this product?
Sometimes the updates can break existing workflows, which is frustrating. Also, setting up certain integrations can get a bit tricky if you’re not familiar with the backend systems.
What recommendations would you give to someone considering this product?
Start small—pick a few simple processes to automate first so you can get a feel for how UiPath works. Take advantage of their learning resources, especially the UiPath Academy, and don’t skip over testing—it's key to making sure your bots run smoothly in real scenarios.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Unique Features
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Chloe W.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
Designing While the Bots Do the Dirty Work.
Likeliness to Recommend
What differentiates UiPath Business Automation Platform from other similar products?
So, here’s the deal, when someone first told me we were bringing in UiPath, I kind of zoned out. Robotic process automation didn’t exactly scream “graphic design.” But fast forward a few months, and I can’t imagine our workflow without it. While I’m focused on layout design, brand assets, or UI visuals, there’s a quiet army of bots cleaning up the background noise; file naming conventions, metadata tagging, image version sorting, you name it.
What is your favorite aspect of this product?
There’s a bot we built using UiPath that automatically converts client-submitted creative briefs (often in messy Word or PDF formats) into formatted, structured entries in our project management tool. It extracts the key info: deadlines, deliverables, contact points then creates a Trello card, assigns a designer, and logs a timestamp. That was a half-hour chore every morning. Now, we sip coffee while the bot does it for us. Little wins like that stack up fast.
What do you dislike most about this product?
Designing and deploying these bots does require collaboration with the automation team.
What recommendations would you give to someone considering this product?
If your design team finds itself drowning in repetitive, rule-based admin tasks, UiPath is worth exploring. You’ll need a dev or automation-savvy teammate to help set things up, but once it's rolling, it's like having a backstage crew that never takes a break. I’d say: automate the boring so your team can focus on the brilliant.
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Efficient Service
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