UiPath Business Automation Platform Logo Award Winner Product Badge
UiPath Business Automation Platform Logo Award Winner Product Badge
UiPath

UiPath Business Automation Platform

Composite Score
9.1 /10
CX Score
9.4 /10
Category
UiPath Business Automation Platform
9.1 /10

What is UiPath Business Automation Platform?

The UiPath Platform: where automation turns AI’s promise into real-world impact

Company Details


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Awards & Recognition

UiPath Business Automation Platform won the following awards in the Robotic Process Automation - Enterprise category

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UiPath Business Automation Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UiPath Business Automation Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UiPath Business Automation Platform?

0% Negative
2% Neutral
98% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 86

Code-Free Programming

88

Role-Based Access

87

Automation Orchestration

86

Central Deployment

86

Cloud Hosting

86

Real-Time Debugging

86

Automation Apps

85

Action Logging

85

Exception Handling

85

User Libraries

85

Performance Monitoring

85

Vendor Capability Ratings

Average 85

Business Value Created

87

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

85

Product Strategy and Rate of Improvement

85

Breadth of Features

85

Usability and Intuitiveness

85

Availability and Quality of Training

84

Ease of IT Administration

83

Ease of Customization

83

Vendor Support

82

UiPath Business Automation Platform Reviews

Poulomi O.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Powerful Automation Platform

Likeliness to Recommend

8 /10

What differentiates UiPath Business Automation Platform from other similar products?

UiPath stands out for its advanced automation capabilities, user-friendly interface, and strong AI integration. It offers: A robust low-code/no-code environment for both technical and non-technical users Extensive pre-built components and templates in the UiPath Marketplace Powerful AI-powered document processing and task mining features Seamless integration with major enterprise systems (SAP, Salesforce, etc.) A strong community and learning ecosystem (UiPath Academy, forums)

What is your favorite aspect of this product?

My favorite aspect of UiPath is its intuitive drag-and-drop workflow designer, which makes it easy to build and deploy automation quickly—even for users with minimal coding experience. It accelerates development and boosts productivity across teams.

What do you dislike most about this product?

What I dislike most about UiPath is that the initial setup and environment configuration can be complex, especially for on-premises deployments. It may require considerable IT involvement and careful planning to ensure smooth integration and performance.

What recommendations would you give to someone considering this product?

If you're considering UiPath Business Automation Platform, here are a few recommendations: Start with UiPath Academy – Take advantage of their free training to get familiar with the platform quickly. Begin with small pilot projects – Prove value early with low-risk automations before scaling enterprise-wide. Engage IT early – Ensure IT is involved from the start for smoother deployment, integration, and governance. Explore AI features – Leverage AI Center and Document Understanding for more intelligent automation. Join the community – UiPath has an active forum and marketplace that can accelerate development and troubleshooting.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Caring

Abhishek S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

Powerful automation made approachable.

Likeliness to Recommend

9 /10

What differentiates UiPath Business Automation Platform from other similar products?

UiPath stands out because it’s user-friendly even for folks without a strong coding background. The drag-and-drop interface makes automation accessible, and it has a solid library of integrations that make it easy to connect with other tools. Plus, their community is really active, which helps a lot when you're stuck or looking for ideas.

What is your favorite aspect of this product?

I really like how easy it is to build automations without writing much code. The interface is intuitive, and the pre-built activities save a ton of time. It’s great for quickly automating repetitive tasks without needing a developer every time.

What do you dislike most about this product?

Sometimes the updates can break existing workflows, which is frustrating. Also, setting up certain integrations can get a bit tricky if you’re not familiar with the backend systems.

What recommendations would you give to someone considering this product?

Start small—pick a few simple processes to automate first so you can get a feel for how UiPath works. Take advantage of their learning resources, especially the UiPath Academy, and don’t skip over testing—it's key to making sure your bots run smoothly in real scenarios.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Unique Features

Chloe W.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Designing While the Bots Do the Dirty Work.

Likeliness to Recommend

9 /10

What differentiates UiPath Business Automation Platform from other similar products?

So, here’s the deal, when someone first told me we were bringing in UiPath, I kind of zoned out. Robotic process automation didn’t exactly scream “graphic design.” But fast forward a few months, and I can’t imagine our workflow without it. While I’m focused on layout design, brand assets, or UI visuals, there’s a quiet army of bots cleaning up the background noise; file naming conventions, metadata tagging, image version sorting, you name it.

What is your favorite aspect of this product?

There’s a bot we built using UiPath that automatically converts client-submitted creative briefs (often in messy Word or PDF formats) into formatted, structured entries in our project management tool. It extracts the key info: deadlines, deliverables, contact points then creates a Trello card, assigns a designer, and logs a timestamp. That was a half-hour chore every morning. Now, we sip coffee while the bot does it for us. Little wins like that stack up fast.

What do you dislike most about this product?

Designing and deploying these bots does require collaboration with the automation team.

What recommendations would you give to someone considering this product?

If your design team finds itself drowning in repetitive, rule-based admin tasks, UiPath is worth exploring. You’ll need a dev or automation-savvy teammate to help set things up, but once it's rolling, it's like having a backstage crew that never takes a break. I’d say: automate the boring so your team can focus on the brilliant.

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Efficient Service

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