


What is UiPath Business Automation Platform?
The UiPath Platform: where automation turns AI’s promise into real-world impact
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
99 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UiPath Business Automation Platform?
Pros
- Enables Productivity
- Helps Innovate
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Code-Free Programming
Role-Based Access
Automation Orchestration
Central Deployment
Cloud Hosting
Real-Time Debugging
Automation Apps
Action Logging
Exception Handling
User Libraries
Performance Monitoring
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Breadth of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Vendor Support
UiPath Business Automation Platform Reviews
Chris R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2025
License to Bill: Automating the Grind with UiPath.
Likeliness to Recommend
What differentiates UiPath Business Automation Platform from other similar products?
We started using UiPath thinking we’d just automate a few repetitive Excel tasks. Classic rookie mindset. Fast forward two years and it’s become an automation backbone that touches everything from infrastructure reporting to service desk triage. What really sold me was how it gave us the ability to create bots that interact across web apps, desktop tools, internal APIs, and even legacy systems — no need to shoehorn everything into one mold.
What is your favorite aspect of this product?
The part I appreciate most isn’t the speed — it’s the visibility. Studio and Orchestrator together give us a clear window into how bots are performing, what failed, and where optimizations are possible. It’s not just "set it and forget it" — it’s traceable, testable, and version-controllable, which makes it much easier to keep automation part of our CI/CD hygiene.
What do you dislike most about this product?
Now, while Studio is intuitive for tech-savvy users, the versioning between Studio and StudioX sometimes creates friction when business users try to collaborate with IT.
What recommendations would you give to someone considering this product?
UiPath has helped reduce repetitive work, boost SLA compliance, and — ironically — make humans more human. Engineers aren’t stuck copying values between systems or waiting on database pulls. They’re analyzing, building, improving. From a resource optimization angle, this thing has paid for itself tenfold in freed-up hours.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Akriti C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
Excellent RPA tool
Likeliness to Recommend
What differentiates UiPath Business Automation Platform from other similar products?
Dashboard is user friendly, easy to use for non tech user. It is robust as well as powerful automation tool in this category. It has large developer community. It gives the tutorial for the learning. Customer support is really helpful. It is available on all platforms like private or public cloud. Easy to deploy and maintain.
What is your favorite aspect of this product?
Automation of doing complex business processes. Works seamlessly with structured & unstructured data. It has AI capabilities that reduce human errors and gives the accurate output with in few mins. It boost productivity as well as efficiency. It is very flexible and transparent.
What do you dislike most about this product?
Licensing or pricing model is little bit complex but it is wonderful tool.
What recommendations would you give to someone considering this product?
Go for this, it is wonderful robust process automation tool that I have ever used.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Roxanne D.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Apr 2025
Evaluating UiPath functionality in a workspace.
Likeliness to Recommend
What differentiates UiPath Business Automation Platform from other similar products?
The UiPath Business Automation Platform is considered unique because it offers end-to-end automation solutions which are a combination of RPA and AI and machine learning into one system. This particular integration makes it easy for organisations to court complex operations without compromising on productivity and results.
What is your favorite aspect of this product?
UiPath’s Business Automation Platform is an easy system to use and is designed for both IT professional and end users. In this, the automation of various processes can be done easily by following simple drag and drop control in order to increase productivity and decrease operational cost.
What do you dislike most about this product?
There are also some disadvantages of using UiPath Business Automation Platform, most notable of which is that it has a high level of complexity for some of the features that are incorporated in the software. Despite easy to use the basics, working with the advanced options may take considerable time and efforts, which could slow down some organizations automation processes.
What recommendations would you give to someone considering this product?
In considering the UiPath Business Automation Platform, one needs to take the consideration depending on the organization needs and objectives. It will help in understanding whether the particular platform meets the current operational needs or the budget in question.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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