UiPath Business Automation Platform Logo Award Winner Product Badge
UiPath Business Automation Platform Logo Award Winner Product Badge
UiPath

UiPath Business Automation Platform

Composite Score
9.1 /10
CX Score
9.4 /10
Category
UiPath Business Automation Platform
9.1 /10

What is UiPath Business Automation Platform?

The UiPath Platform: where automation turns AI’s promise into real-world impact

Company Details


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Awards & Recognition

UiPath Business Automation Platform won the following awards in the Robotic Process Automation - Enterprise category

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UiPath Business Automation Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UiPath Business Automation Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UiPath Business Automation Platform?

0% Negative
2% Neutral
98% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 86

Code-Free Programming

88

Role-Based Access

87

Automation Orchestration

86

Central Deployment

86

Cloud Hosting

86

Real-Time Debugging

86

Automation Apps

85

Action Logging

85

Exception Handling

85

User Libraries

85

Performance Monitoring

85

Vendor Capability Ratings

Average 85

Business Value Created

87

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

85

Product Strategy and Rate of Improvement

85

Breadth of Features

85

Usability and Intuitiveness

85

Availability and Quality of Training

84

Ease of IT Administration

83

Ease of Customization

83

Vendor Support

82

UiPath Business Automation Platform Reviews

Chris R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

License to Bill: Automating the Grind with UiPath.

Likeliness to Recommend

9 /10

What differentiates UiPath Business Automation Platform from other similar products?

We started using UiPath thinking we’d just automate a few repetitive Excel tasks. Classic rookie mindset. Fast forward two years and it’s become an automation backbone that touches everything from infrastructure reporting to service desk triage. What really sold me was how it gave us the ability to create bots that interact across web apps, desktop tools, internal APIs, and even legacy systems — no need to shoehorn everything into one mold.

What is your favorite aspect of this product?

The part I appreciate most isn’t the speed — it’s the visibility. Studio and Orchestrator together give us a clear window into how bots are performing, what failed, and where optimizations are possible. It’s not just "set it and forget it" — it’s traceable, testable, and version-controllable, which makes it much easier to keep automation part of our CI/CD hygiene.

What do you dislike most about this product?

Now, while Studio is intuitive for tech-savvy users, the versioning between Studio and StudioX sometimes creates friction when business users try to collaborate with IT.

What recommendations would you give to someone considering this product?

UiPath has helped reduce repetitive work, boost SLA compliance, and — ironically — make humans more human. Engineers aren’t stuck copying values between systems or waiting on database pulls. They’re analyzing, building, improving. From a resource optimization angle, this thing has paid for itself tenfold in freed-up hours.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Akriti C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Excellent RPA tool

Likeliness to Recommend

10 /10

What differentiates UiPath Business Automation Platform from other similar products?

Dashboard is user friendly, easy to use for non tech user. It is robust as well as powerful automation tool in this category. It has large developer community. It gives the tutorial for the learning. Customer support is really helpful. It is available on all platforms like private or public cloud. Easy to deploy and maintain.

What is your favorite aspect of this product?

Automation of doing complex business processes. Works seamlessly with structured & unstructured data. It has AI capabilities that reduce human errors and gives the accurate output with in few mins. It boost productivity as well as efficiency. It is very flexible and transparent.

What do you dislike most about this product?

Licensing or pricing model is little bit complex but it is wonderful tool.

What recommendations would you give to someone considering this product?

Go for this, it is wonderful robust process automation tool that I have ever used.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Roxanne D.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Evaluating UiPath functionality in a workspace.

Likeliness to Recommend

10 /10

What differentiates UiPath Business Automation Platform from other similar products?

The UiPath Business Automation Platform is considered unique because it offers end-to-end automation solutions which are a combination of RPA and AI and machine learning into one system. This particular integration makes it easy for organisations to court complex operations without compromising on productivity and results.

What is your favorite aspect of this product?

UiPath’s Business Automation Platform is an easy system to use and is designed for both IT professional and end users. In this, the automation of various processes can be done easily by following simple drag and drop control in order to increase productivity and decrease operational cost.

What do you dislike most about this product?

There are also some disadvantages of using UiPath Business Automation Platform, most notable of which is that it has a high level of complexity for some of the features that are incorporated in the software. Despite easy to use the basics, working with the advanced options may take considerable time and efforts, which could slow down some organizations automation processes.

What recommendations would you give to someone considering this product?

In considering the UiPath Business Automation Platform, one needs to take the consideration depending on the organization needs and objectives. It will help in understanding whether the particular platform meets the current operational needs or the budget in question.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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